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Security Guard Employee Relations

Location:
Edmonton, AB, Canada
Salary:
18/HR
Posted:
September 08, 2021

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Resume:

Objective:

I am seeking full or heavy part time work in the City of Edmonton utilizing my experience and skills.

Skills and Abilities:

Ambitious, energetic, hard working with positive attitude

Ability to work independently or as a team player

Effective communication skills and interpersonal skills

Excellent customer service skills; meticulous and pays attention to detail

Holds 6 years of experience in Supervisory and Managing departments

Ability to work in a fast-paced environment and very reliable

Operates Microsoft Word, Excel, Power Point, Outlook, strong keyboard skills

Intro Accounting Level 1 & 2, Business Communication, Marketing, Labor relations. Financial Math, Entrepreneurial Development, Microeconomics, Macroeconomics and Computer Applications; Grade 12, First Aide/CPR, Food Handling

Hold Security Guard Certificate

Work Experience:

Eastglen Motel-Edmonton Alberta

Helping guest check into rooms

Taking cash deposits and payments, debit or mastercard

Collecting proper ID to complete guest folios

Must clean rooms if there is an early C/O to re-rent

Balancing cash and paper payments at end of shift

Transferring calls

Problem solving with room or guest issues

Working alone

Gaming Centre- Manitoba

Handling and accounting for large sums of money

Supervised staff and casino proceedings on the weekends

Responsible for preparing and stocking ATM machine on weekends

Prepared daily cash floats for canteen and daily usage in both day and evening shifts

Recorded monetary totals and filled out bank deposit slips

Entered general journal entries in QuickBooks to balance daily accounts

Ordered tobacco products/cigarettes, confectionary, drinks every week

Received, unpacked, and stocked products from Pratt’s in weekly delivery

Studied for and received Security Guard Certificate

Responsible for opening procedures, cash counting

Effective independent as well as team worker

Employed problem solving techniques for repairing computer systems, VLT’s, employee relations

Prep cook/ Waitress-Chicken Chef Swan River

Ensured followed all hygienic protocols, hairnet, sanitized hands

Prepped meats, vegetables, fruits, cheese, chicken etc.

Ensured orders were filled quickly and efficiently

Built pizza; weighed out dough for individual size pizzas

Assisted deep frying chicken, prepared salads

Operated commercial deep fryer, cheese grater, ovens, electric stove

Washed, sanitized, and dried dishes manually, stored appropriately

Kept all workstations cleaned and sanitized

At end of shift cleaning and storage of food

Wiped all counter areas, appliances, and coffee stations

Admin Clerk-Birch River Mtb.

Operated Muniware to help clients pay their land taxes

Answered telephone enquiries, made appointments

Check for and distributed all mail

Recorded all garbage pick up on Excel spread sheet for data collection

Handled weekly deposits of payment for services

Listened to customer complaints

Handled basic filing system and ensured filed appropriately

Front desk Clerk-Pacak Kowal & Company

Worked in office during break from university

Responsible for processing daily mail, preformed mail run

Reviewed some documents and communication with partners

Assisted with paperwork in relation to T1 and T2 documents

Housekeeping – Thunderhill Motel

Responsible for cleaning motel rooms

Ensure bathrooms are clean and sanitized and properly stocked

Stripping and washing of bedding daily

Empty garbage and dispose into appropriate container

Handle cash, debit and mastercard payments

Work well in team setting or unsupervised

Interact with guests & ensure excellent customer service

Train new employees in proper cleaning and bed making techniques

Education

2021 ProServe- Edmonton, Alberta

2019 Security Guard certificate- Swan River Manitoba

2018 Intro to Quickbooks – University College of the North (Swan River)

2016 Business Admin Certificate – University College of the North (Swan River)

2015 High School Diploma – Swan Valley Education Center

2015 Career Launcher & Portfolio Dev. – Workshop Swan River

2015 Manitoba BEST Managing Service Excellence

Manitoba BEST Service Excellence

Build a Team Culture

Customer service Workshops

1998 Grade 11 – Kamsack Comprehensive Institute- Kamsack Sask.

References

Liz Chartrand

Co-Worker/Supervisor

Swan River Manitoba

204-***-****

*************@*******.***

Shirley Barca

Work Partner

Personal Friend

204-***-****

Jessica Sandy

Dauphin Manitoba

Co-worker (close friend)

202-***-****



Contact this candidate