Objective:
I am seeking full or heavy part time work in the City of Edmonton utilizing my experience and skills.
Skills and Abilities:
Ambitious, energetic, hard working with positive attitude
Ability to work independently or as a team player
Effective communication skills and interpersonal skills
Excellent customer service skills; meticulous and pays attention to detail
Holds 6 years of experience in Supervisory and Managing departments
Ability to work in a fast-paced environment and very reliable
Operates Microsoft Word, Excel, Power Point, Outlook, strong keyboard skills
Intro Accounting Level 1 & 2, Business Communication, Marketing, Labor relations. Financial Math, Entrepreneurial Development, Microeconomics, Macroeconomics and Computer Applications; Grade 12, First Aide/CPR, Food Handling
Hold Security Guard Certificate
Work Experience:
Eastglen Motel-Edmonton Alberta
Helping guest check into rooms
Taking cash deposits and payments, debit or mastercard
Collecting proper ID to complete guest folios
Must clean rooms if there is an early C/O to re-rent
Balancing cash and paper payments at end of shift
Transferring calls
Problem solving with room or guest issues
Working alone
Gaming Centre- Manitoba
Handling and accounting for large sums of money
Supervised staff and casino proceedings on the weekends
Responsible for preparing and stocking ATM machine on weekends
Prepared daily cash floats for canteen and daily usage in both day and evening shifts
Recorded monetary totals and filled out bank deposit slips
Entered general journal entries in QuickBooks to balance daily accounts
Ordered tobacco products/cigarettes, confectionary, drinks every week
Received, unpacked, and stocked products from Pratt’s in weekly delivery
Studied for and received Security Guard Certificate
Responsible for opening procedures, cash counting
Effective independent as well as team worker
Employed problem solving techniques for repairing computer systems, VLT’s, employee relations
Prep cook/ Waitress-Chicken Chef Swan River
Ensured followed all hygienic protocols, hairnet, sanitized hands
Prepped meats, vegetables, fruits, cheese, chicken etc.
Ensured orders were filled quickly and efficiently
Built pizza; weighed out dough for individual size pizzas
Assisted deep frying chicken, prepared salads
Operated commercial deep fryer, cheese grater, ovens, electric stove
Washed, sanitized, and dried dishes manually, stored appropriately
Kept all workstations cleaned and sanitized
At end of shift cleaning and storage of food
Wiped all counter areas, appliances, and coffee stations
Admin Clerk-Birch River Mtb.
Operated Muniware to help clients pay their land taxes
Answered telephone enquiries, made appointments
Check for and distributed all mail
Recorded all garbage pick up on Excel spread sheet for data collection
Handled weekly deposits of payment for services
Listened to customer complaints
Handled basic filing system and ensured filed appropriately
Front desk Clerk-Pacak Kowal & Company
Worked in office during break from university
Responsible for processing daily mail, preformed mail run
Reviewed some documents and communication with partners
Assisted with paperwork in relation to T1 and T2 documents
Housekeeping – Thunderhill Motel
Responsible for cleaning motel rooms
Ensure bathrooms are clean and sanitized and properly stocked
Stripping and washing of bedding daily
Empty garbage and dispose into appropriate container
Handle cash, debit and mastercard payments
Work well in team setting or unsupervised
Interact with guests & ensure excellent customer service
Train new employees in proper cleaning and bed making techniques
Education
2021 ProServe- Edmonton, Alberta
2019 Security Guard certificate- Swan River Manitoba
2018 Intro to Quickbooks – University College of the North (Swan River)
2016 Business Admin Certificate – University College of the North (Swan River)
2015 High School Diploma – Swan Valley Education Center
2015 Career Launcher & Portfolio Dev. – Workshop Swan River
2015 Manitoba BEST Managing Service Excellence
Manitoba BEST Service Excellence
Build a Team Culture
Customer service Workshops
1998 Grade 11 – Kamsack Comprehensive Institute- Kamsack Sask.
References
Liz Chartrand
Co-Worker/Supervisor
Swan River Manitoba
*************@*******.***
Shirley Barca
Work Partner
Personal Friend
Jessica Sandy
Dauphin Manitoba
Co-worker (close friend)