Fajardo Thailand
Resume:
Strong leadership skills with a short learning curve.
Excellent communication, problem solving, & analytical skills combined with a good sense of out-of-the-box thinking. A R E A S O F E X P E R T I S E
WARANGKANA
LIMSAKUL FAJARDO
I'm a corporate trained startup founder with over a decade of experience working in the various industries and roles, from start-up businesses to Fortune 500 companies.
P R O F E S S I O N A L H I S T O R Y
The Grove by
Rockwell Tower D,
Ugong, Pasig City,
Metro Manila,
Philippines
****.*******@*****.***
linkedin.com/in/gearfajardo
CORPORATE TRAINED
STARTUP FOUNDER
TEAM MANAGER -THAILAND (GODADDY ACCOUNT)
Strengthen relationships by establishing and maintaining communication with clients and/or team members; understand needs, resolve issues, and meet expectations. Establish and maintain communication with clients and/or team members. understand their needs, resolve issues, and meet expectations. Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line. Identify the training needs that will equip the staff with fundamental skills and knowledge.
Have a thorough understanding of the various system tools and operational procedures utilized within the program.
Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers.
Conduct QA Orientation on Transaction Monitoring to find the best practices and opportunities.
Monitor trainees for coaching and provide feedback and evaluation to trainees, consultants and supervisors.
Influence the lives of others through developing, training and managing team members.
Ensure that motivational programs and frequent recognitions are in place to keep the morale high.
Perform record keeping tasks such as daily communication logs and process trackers. Ability to handle escalations and support the floor on any domain related queries. Monitor and manage the team’s performance metrics and stack rank them based on the results presented.
Provide translation from English to Thai.
Provide analysis and recommendation for marketing team to improve customer experience, drive sales and help conduct webinars. SUTHERLANDGLOBAL J ANUARY 2020 - P R ESENT
C o n t a c t I n f o
P R O F E S S I O N A L H I S T O R Y
THAI LANGUAGE ASSESSOR (PART-TIME)
J - K NETWORK SERVICES J ANUARY 2020 - P R ESENT Conducted Thai language assessment for Thai candidates which includes listening, reading, and writing assessments, and provides appropriate recommendation. MCGRAW H I L L F I NANCIAL J ANUARY 2013- J U L Y 2014 BUSINESS DEVELOPMENT MANAGER -THAILAND
QUIPPER L I M I T ED AUGUST 2014 - J U L Y 2015
Developed the Thai support team
Managed user acquisition/activation of teachers and students for Quipper School Thailand. Managed and address user feedback
Established feedback loop with existing/potential users Established local partnerships for Quipper School Thailand Suggested product specs based on user feedback
Content development - local publishers, teachers, schools Worked on various projects in the agile/flexible manner as a start-up. Usage Analytics (qualitative, quantitative, usage data analysis) FINANCE LANGUAGE EDITOR
Played an integral part of Capital IQ's research operations here in Manila, Philippines. The process involved reading market specific news publications. As Financial Language Editor, I translated text into English which was distributed to processing centers. Both the translation and distribution processes were supported by proprietary software packages and tools. I work closely with colleagues in London and India, who were responsible for different aspects of the overall process. The role varied as new projects were defined and taken on but generally entailed working with translation software, and various types of data and information services such as Bloomberg and Thomson-Reuters.
THAI LANGUAGE & CULTURE INSTRUCTOR (PART-TIME)
ASIAN CENTER FOR FOREIGN L ANGUAGES I NC AUGUST 2012 - MARCH 2020 Provided Thai business language and cultural awareness training to business executives and professionals that are sent to Thailand by their companies in a professional capacity. PROCUREMENT PROCESS OWNER
P ROCTER & GAMBLE J UNE 2007 - SEPTEMBER 2010
Conversion of SAP purchase requisitions to purchase orders, follow up of all open orders, generation of all monthly purchasing reports, collaboration with accounts payable to settle payment issues, proactive communication with customers ( ie. queries and concerns), make alignments to improve work process and perform monthly checking of sample transactions as mandated by internal controls Create and handle of purchase orders from approved requisitions. Includes obtaining quotes from suppliers, based on specific purchasing guidelines, and sending and confirming purchase orders. Expect to expand decision-making for low value spending in the near term. Create and maintain contracts in the system, from which MRP purchase orders are run. Manage critical orders, to ensure delivery on time. Resolve payment issues, specifically related to price and quantity discrepancies. Implement the required control measures in all aspects of daily transaction work. Run and review the normal monthly performance and control reports.Includes maintaining tracking systems as needed.
Analyze and report trends and issues.
Ensure development and implementation of action plans. Drive measures towards target where there are issues. This covers daily performance measures as well as procurement function measures such as on- time delivery and efficiency/automation. Drive process improvement for efficiency. This includes alignment with other functions as needed. Assigned to lead projects, such as small-scale process improvement or change, or own a team system, such as records management or information security. TECHNICAL SUPPORT
S I EMENS T HAILAND SEPTEMBER 2003 - OCTOBER 2005 Supported customer technical queries for SIEMENS Mobile Thailand. LANGUAGE
ENGLISH
P ROFESSIONAL WORKING
P ROFICIENCY
THAI
NATIVE P ROFICIENCY
CHARACTER REFERENCE
DON PAUL T R I N I DAD
SENIOR MANAGER
SUTHERLAND GLOBAL
T E L : +639*********
COURSES
7 Habits of Highly Effective People
Advanced Excel
Principle Based Decision Making
Effective Presentation
Effective English writing
Improving personal leadership
Leading Effective Meetings
Purchase Procurement Process
GoDaddy Products Training
(Domain, SSL, Website security
Domain Broker Service,Hosting,
Email, E-commerce platform,
Domain auction, SEO, etc)
Email marketing
WordPress
Lean Startup Workshop
Lean Business Canvas
Product Market Fit
Startup Metrics & KPIs
Digital marketing
Growth hacking
Investor Pitch Deck & Delivery
Entrepreneurship
UX/UI and Usability Strategies
HOBBIES
YOGA
B RAZILIAN J I U J I T SU
I NDOOR CYCLING
GOURMET COOKING
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