NOMBUSO PRUDENCE ZONDO

CURRICULUM VITAE

SURNAME : Zondo

NAMES : Nombuso Prudence

GENDER : Female

IDENTIFICATION NUMBER : 850**********

NATIONALITY : South African

CONTACT DETAILS : 081-***-**** / 068-***-****

DRIVER'S LICENCE : None

HEALTH : Good

LANGUAGES : English, Afrikaans, Zulu and Xhosa

NOTICE PERIOD : Immediate

QUALIFICATIONS

YEAR : National Senior Certificate - 2003

SCHOOL : Ingwemabala Comprehensive School

SUBJECTS : • English

• Isizulu

• Biology

• Physical Science

• Geography

• Mathematics

CERTIFICATES / COURSES

Computer College South, Courses Completed: 2009

• Microsoft Windows

• Microsoft Word

• Microsoft Excel

• Internet & Email Communications

• Principles of office Administration

• Principles of Business Communications

COMPUTER LITERACY

• Microsoft Office Suite

o Microsoft Word

o Microsoft Excel

o Microsoft Power Point

o Microsoft Outlook

• Internet

• Point of Sale System (POS)

EMPLOYMENT HISTORY

COMPANY NAME : Dis-chem

TYPE OF FIRM : Retail

DATES OF EMPLOYMENT : June 2018 - January 2021

POSITIONS HELD : Shop Assistant / Cashier

DUTIES

• Greet customers when entering or leaving the workstation.

• Ringing up sales and scanning goods.

• Managing transactions with customers using cash registers.

• Scanning goods and ensuring pricing is accurate.

• Collecting payments whether in cash or credit.

• Bagging items.

• Accurately use and maintain the point-of-sale system.

• Maintaining receipts, records and withdrawals.

• Manage transactions with customers using cash registers

• Issue receipts, refunds and change.

• Resolve customer complaints.

• Present self as professional and well-groomed.

• provide relevant information.

• Maintain clean and tidy checkout areas.

• Adhere to defined cleaning and safety protocols including wearing assigned PPE, maintaining social distance and properly utilizing tools for the health and safety for everyone.

REASON FOR LEAVING : Family responsibility, son fell sick. COMPANY NAME : Ackerman’s

TYPE OF FIRM : Retail

DATES OF EMPLOYMENT : May 2017 - May 2018

POSITIONS HELD : Shop Assistant / Cashier

DUTIES

• Ensure high level of customer.

• Accurately use and maintain the point-of-sale system.

• Sales service.

• Managing transactions with customers using cash registers

• Scanning goods and ensuring pricing is accurate.

• Collecting payments whether in cash or credit

• Maintaining outstanding store conditions.

• Visual merchandising

• Managing point of sale processes.

• Customer Service.

• General cleanliness and hygiene.

REASON FOR LEAVING : Career Advancement

COMPANY NAME : Ster - kinekor Theaters

TYPE OF FIRM : Entertainment

DATES OF EMPLOYMENT : November 2014 - January 2017 POSITIONS HELD : Cashier

DUTIES

• Sell box office products including admission tickets, gift cards and loyalty program memberships.

• Provide information on movie times and show summaries.

• Explain various cinema programs including reserved seating, loyalty, event cinema and premium formats.

• Present self as professional and well-groomed.

• Greet and assist customers.

• Provide a professional (inclusive, respectful, responsive) and welcoming (friendly) environment

• Makes service enjoyable, fun and memorable.

• Sell box office products and reconcile funds in accordance with cash handling procedures.

• Answer the telephone promptly with a professional demeanour.

• Accurately use and maintain the point-of-sale system.

• Provide accurate information to customers on show summaries, schedules and ratings.

• Communicate promptly to management any concerns affecting the theatre’s operation.

• Stock control.

• Housekeeping - General cleanliness and hygiene.

• Managing transactions with customers using cash registers

• Scanning goods and ensuring pricing is accurate.

• Collecting payments whether in cash or credit.

REASON FOR LEAVING : Moved from Kwazulu-Natal to to George to stay with my fiancé.

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