Customer Service, good knowledge in recruitment

SUSHANTH.C

** * ** ********,

RAMAR KOVIL STREET,

COONOOR. E-Mail : **************@*****.***

THE NILGIRIS-643101 Mobile : 807-***-****

CAREER OBJECTIVE

I am an ambitious and goal oriented young professional looking to put my creativity to work and learn things in a company which is challenging and interesting. ACADEMIC PERFORMANCE

Course

Year of

passing

School / College

University/

Board

Percentage

MBA HR

2020

Bharathiar

University

Bharathiar

University

Awaiting result

BCA

2016

RVS College of Arts

and Science,Sulur.

Bharathiar

University

67%

HSC

2013

ST Antony’s Higher

Secondary School,

Coonoor.

State Board

63%

SSLC

2011

ST Antony’s Higher

Secondary School,

Coonoor.

State Board

80%

EXPERIENCE

Senior operation executive - Aegis Pvt Ltd, Bangalore (Feb 2018- Jul 2019)

Role And Responsibilities-Addressing the customers queries both inbound and outbound.

Communicate with the customers to ensure product understanding and facilitate conflict resolution.

Enforced organizational policies for providing customer service and ensuring the understanding of modifications in procedures.

Collaborate with colleagues to determine areas for improvement and improves quality result by adhering to standards and guidelines.

COMPUTER PROFICIENCY

● Adobe Photoshop

● MS.Office.

● Windows, Oracle, SQL(Basic Knowledge).

PROFILE SNAPSHOTS

● Preferred Shift : Flexible to work in any shift

● Functional Area : Computer Oriented

● Preferred Area : Adaptable to any place

.

PERSONAL SKILLS & STRENGTH

Self Motivated.

Sincere and hard working.

Good communication and leadership skills.

Ability to work as a team.

PERSONAL PROFILE

● Fathers Name : Chandraseker .T

● Language Known : Tamil, English, Kannada

● Mobile number : 807-***-****

● Email ID : **************@*****.***

I hereby declare that the information furnished above is true to the best of my knowledge. C.SUSHANTH

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