To Whom It May Concern
Delighted at the prospect of growing my career, I’m writing to apply for the receptionist / administrator position your company advertised. I look forward to reaching new milestones and experience in the upcoming years.
During my time at Collins Property Projects, I have been able to connect with not only fellow employees and managers, but also our suppliers and tenants as a trusted resource and learn how to best meet their needs. In my role as a Facilities Risk Coordinator, I’ve introduced an improved system to improve and track our current risk statuses as well as to give sufficient and effective feedback. I’ve also learned to expertly do Risk Assessments and apply the OHS compliance. I can proficiently transition between a range of tasks, demonstrating my ability to prioritize and coordinate critical, time-sensitive responsibilities.
I’m passionate about improving processes to boost efficiencies. I would love the opportunity to take advantage of my training and expertise to create added value to your company. I am grateful for your consideration and will be happy to discuss the opportunity in further detail.
Yours Truly,
Melissa Barnard
CURRICULIUM VITAE
Personal Detail
Full Names : Melissa
Surname : Barnard
ID Number : 761***-****-** 6
Age : 44
Marital Status : Single
Health : Good
Religion : Christian
Languages Bilingual (Afrikaans en English)
Residential address : 107 Hillary Drive
Balito
Tel no. : 064-***-****
Email Address : ***********@*****.***
Qualifications
Matric High school Ermelo High School - 1994
Secretarial Diploma – N4 & N5
FAIS – 140 Credits & RE1
First Aid Level 1 & 2
Occupational Health & Safety – SHE Rep, HIRA and Legislation
Working at Heights
Asbestos Certificate
Occupational Health & Safety Officer NQF Level 5
Work Experience
01/08/2014 – Currently - Collins Property Projects
Current Position held: Facilities Risk Coordinator
Job description: Risk, Asbestos and Fire Assessments and Feedback
Doing monthly Risk, Asbestos and Fire assessments
Generating the necessary job cards to facilities coordinators and managers regarding risk issues arising from the risk assessments on MDA
Generating my own orders, when necessary
Liaising between internal departments
Assisting with adhoc building maintenance issues at work if Facilities Manager or Coordinator is not available
Filing/Saving of important documents on company filing system called “Library”
Maintaining and updating current Sprinklers, Asbestos, Insurance Surveys control sheets
Position held: Risk, Facilities & Maintenance Assistant
Job description: Assisting Facilities & Maintenance Manager with:
Generating of Job Cards & Issuing of Order Numbers to suppliers
Preparing invoices for approval before payment
Ensuring that the required monthly SLA’s are carried out
Liaising between internal departments
Assisting and control the issuing and obtaining of Occupational Certificates of owned buildings.
Keeping the following registers up to date
Servicing of Fire Equipment
Electrical Compliance Certificates
Occupation Certificates
Assisting with random Building Inspections
Filing/Saving of important documents on company filing system called “Library”
Relieving Receptionist when on break or leave
Attend to Risk Surveys and completing of claim forms
Compiling and updating Asset Register for company
Position held: Risk and Insurance Assistant
Job description: Assisting Risk and Insurance Manager with:
Renewals of Commercial Properties, Executive and Domestic Fleet
Adding and deleting of properties, vehicles, marine
Attend to Risk Surveys and completing of claim forms
Make sure that all properties, buildings, vehicles are compliant
Compiling and updating Asset Register for company
Attention to detail regarding policy schedules, claims and risk survey received from brokerage and insurance companies.
01/03/2012 – 31 July 2014 - Bidvest Insurance Brokers
Position held: Complaints Administrator
Job description: Handling and resolving of all complaints, received via telephone, email, internet, Hello Peter, walk in clients. Drafting responses to clients and Long and Short-term Ombudsman. Making sure complaints register is updated, Apply TCF outcomes.
Reference: Vishal Vishnu – 082-***-**** / 071-***-****
Reason for leaving: Better opportunity
Position held: Client Liaison Consultant/Back-Up Underwriter (FAIS Compliant)
Job description: Underwriting of:
Hollard
Brolink (Santam, M&F, Lions of Africa, MUA)
Regent
And regards to Client Liaison
Renewals/Anniversaries of client’s policies
Retentions
Assisting with client queries
Alternative Quotes
Reference: Maggie Bemiah – 083-***-****
01/08/2011 – 28/02/2012 - Sign-A-Rama Durban North
Position held: External Sales Rep
Job description: Calling on new clients
Reference: Brandon Wiener – 083-***-****
Reason for leaving: Went back into Insurance
01/04/2011 – 01/06/2011 – Electronic Claims Administrators (Division of FSP Solutions)
Position held: Underwriter/Claims Administrator (FAIS Compliant)
Job description: Underwriting of:
Hollard
Miway
New National
Santam
References: Marlene Gama 011-***-**** / 082-***-****
Reason for leaving: Relocated to KZN
01/06/2008 – 31/03/2011 – FSP Solutions (Pty) Ltd
Position held: Underwriter/Client Services Supervisor (FAIS Compliant)
Job description: Underwriting of:
Regent Domain and Motor comprehensive
Hollard
Miway
New National
Santam
And also regards to client services:
Dealing with brokers and clients queries
Amendments
Quotes
Cancellations
Second RD’s cancellations
Underwriting
Channel Life (funeral policy)
Allocations
Stats
Tracking Companies Finance
References: Karen Pirrie 082-***-**** / 011-***-****
Reason for leaving: ECA (Electronic Claims Administrators are part of FSP and I got promoted to the claims department as a claims administrator
1/5/2007 – 1/05/2008 – Cartrack
Position Held: Underwriter/Customer Services Consultant
Job description: Underwriter of:
Cartrack Tracking Systems
And also regards to client services:
Dealt with brokers and client queries
Bordereaux
Allocations of Sales
Sales
Reason for leaving: Changed career
01/01/2005 – 01/05/2007 - Netstar
Position Held: Underwriter/Customer Service Consultant
Job description: Underwriter of:
Netstar Tracking Systems
And also regards to client services:
Dealt with brokers and client queries
Bordereaux
Allocations of Sales
Sales
Reference: Sonja Hertzfield – 011-***-****
Reason for leaving: Better offer
01/01/2003 – 01/01/2005 – Wynand Du Plessis Attorneys
Position Held: Senior Legal Secretary
Job description: Drafting up:
Letter of Demand
Summons
Letter of Judgment
Letter of Execution
Garnishee Orders
Collections
Reason for leaving: Changed Career
01/01/2000 – 01/01/2003 – Botha & Van Dyk Attorneys
Position Held: Senior Legal Secretary
Job description: Drafting up:
Letter of Demand
Summons
Letter of Judgment
Letter of Execution
Garnishee Orders
Collections
Reason for leaving: Better Opportunity
01/01/1996 – 01/01/2000 – Noltes Attorneys
Position Held: Senior Legal Collections Secretary
Job description: Drafting up:
Letter of Demand
Summons
Letter of Judgment
Letter of Execution
Garnishee Orders
Reason for leaving: Relocated to Gauteng