Accounting Clerk Database Administrator
Resume:
STELLA KAUFMAN
Sumter, SC 29150
I am an administrative professional seeking a challenging position that will allow me to use my full range of knowledge and skills.
PROFESSIONAL EXPERIENCE
New York City Transit
Department of Buses Para Transit
2 Broadway New York, NY 10004
Transit Customer Service Specialist 11
2002 - Retired
Manage the flow of incomplete applications being returned to applicants.
Respond to phone calls and resolve eligibility issues.
Disseminate information to the public concerning polices and procedures.
Resolve certification and scheduling problems and communicate revisions to appropriate units.
Provide support to certifiers in the preparation of client files for approval or denial.
New York City MTA
Department of Law
347 Madison Avenue
New York, NY 2001 - 2002
Accountant
Audited the outside Counsel Retainer’s invoices to insure accuracy.
Audited invoices to insure compliance with retainer agreements.
Instituted new filing system to enable quick document retrieval.
Maintained database for all retainers and invoices.
American Express 1995 - 2001
771 Fifth Avenue/The Disney Store
New York, NY
Travel Specialist
Instrumental in creating and implementing Dream Vacation to Disneyworld, Disneyland and Disneyland Paris.
Provided full service travel information to guests on an as needed basis.
Provided information regarding car and airport transfer reservations to and from Disney hotels.
Office management, which included, but was not limited to inventory and supplies.
Managed payroll, which included making daily bank deposits and submitting accounting documents to executive office.
Customer Service Representative
Provided information to the public regarding various properties.
Take in American Express card payment from client
Maintain office stock
Assisted accounting department with collection of payments.
American Express Executive Travel Management Services 1993 –1995
Hotel Manger
Managed reservations and billing procedures for six leased properties
Confirmed and Re-confirmed all car reservations booked by telephone and fax
Provided back-up support and assist in answering phones and fulfilling request from the concierge service department.
Assisted the corporate Travel team regarding international travel and reservations.
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International Rate Desk Customer Service/Database Administrator 1989 – 1993
Maintained Hot-Line: responded to questions regarding international itineraries
Responded to a large volume of calls to insure clearance on five Computer Reservation Systems Queues (CRS).
Monitored fare changes in domestic markets via airline tariff publishing system
Provided clients with current information including, but not limited to: new promotional and introductory bargains, new carriers in market, ticket issuing dates, and limited sales promotions.
Maintained database and provided various customized fare saving analyses on a regular and requested basis.
Supported Business Travel’s servicing of existing clients and sale's bid for prospective clients.
Business Travel Center 1988 - 1989
Hotel Reservation Clerk
Contacted hotels and established reservations requested by travel agents.
Data entry via Sabre computer
Transmitted telexes to international hotel for availability.
Traveler’s Check/ Travel Accounting Department 1970 – 1988
Accounting Clerk
Researched and controlled the travel Division's general ledger entries.
Reviewed journal entries, maintained input/output controls.
Researched and analyzed field inquires and management requests.
Responsible for Travel Division's accounts receivable/payable and inter-company charges
Reconciled detailed support to general ledger and adjusted journal entries
Controlled entries made to interdepartmental clearing accounts insuring proper settlement.
Reconciled Travelers' Checks, including conducting research for discrepancies; processed on-line
EDUCATION
BERKELEY BUSINESS COLLEGE, New York
A.A.S. Accounting with Microcomputers
COMPUTER SKILLS
Microsoft Works, Office 97, Window 95, Windows 98, Word and Sabre
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