Curriculum Vitae of Clamantine Clara Alaard
PERSONAL DETAILS
Identity Number
:
Nationality
:
Black
Marital Status
:
Single
Gender
:
Female
Home Language
:
English
Other Languages
:
Afrikaans, Zulu, Sesotho, Xhosa
Contact Number
:
Email Address
:
****************@*****.***
Area of Residence
:
11 Gibson Drive, Buccleuch, Sandton
ACADEMIC QUALIFICATIONS
High School Education
School
:
Hoërskool Dr. Malan
Highest Grade Passed
:
Grade 12
Period
:
2008 - 2012
Tertiary Education
Institution
:
Sedibeng TVET College
Qualification
:
Hospitality and Catering
Period
:
2013 - 2014
Date of Graduation
:
15 May 2015
Major Modules Completed
:
Level: Introductory N4
Level: N4
Introductory Catering Theory and Practical
Catering Theory and Practical
Introductory Communications
Sanitation and Safety
Introductory Hygiene and Safety
Nutrition and Menu Planning
Introductory Serving Techniques,
Applied Management
Theory and Practical
Level: N5
Level: N6
Catering Theory and Practical
Comms and Human Relation
Entrepreneur and Business Management
Introductory Computer Practice
Food and Beverage
Applied Management
Applied Management
Catering Theory and Practical
POST GRADUATE QUALIFICATIONS
Institution
:
Shaw Academy
Course
:
Advanced Diploma in Excel
Period
:
2016 (Distance Learning)
EMPLOYMENT HISTORY
CURRENT EMPLOYMENT
Organization : VAT IT Melrose Arch
Position Held : Invoice Capture and Compliance
Period : 01 April 2020 – 30 November 2020
Reason for leaving : Retrenched
Duties:
•Capturing invoices of different countries
•Capturing Ad-hoc invoices
•Reclaiming VAT for foreign countries
•Working deadline when there’s a lot of work
•Electronic data capture or physical invoice
Organization : VAT IT Melrose Arch
Position Held : Claims Administrator
Period : 01 December 2018- 30 March 2020
Duties:
•Providing office and administrative support to the Claims team
•Filing and numbering of invoices
•Locating packs needed for processing for claims
•Prepare claims for Claims Assessor’s
•Weekly filing of Ineligibles in the branch
Organization : VAT IT Melrose Arch
Position Held : Data Capturer
Period : 13 August 2018 – 28 November 2018
Duties:
•Sorting invoices from different VAT Schemes
•Capturing Invoices
•Reaching set daily targets
•Working deadline hours during deadline times
•Reclaiming VAT from foreign countries
•Doing Ad-hoc Invoices
PREVIOUS EMPLOYMENT
Organization
:
Hungry Lion Sasolburg
Position Held
:
Controller
Period
:
16 March 2017 -10August 2018
Duties:
•Delegating staff as well as doing follow ups
•Daily stock taking
•Cash drops
•Cashing up of cashier tills
•Ordering stock on a daily basis
•Guiding and solving customer queries
•Ensuring customer satisfaction at all times
•Administrative functions
•Customer voids
•Doing spots checks on tills
•Ensuring cashiers have enough floats for the day
•Setting up staff schedules
•Capturing of daily inventory on the system
•Opening and closing of the store
Organization
:
Nandos Vanderbijlpark
Position Held
:
Runner/ Waitress
Period
:
01 December 2014 to 30 March 2015
Duties:
•Greeting customers entering the store
•Giving out the menus and taking orders for food and drinks
•Serving food and drinks
•Making sure tables are clean and tidy
•Cleaning the dining area at the beginning and end of every shift
•Ensuring customer satisfaction at all times
•
Organization
:
Nandos Vanderbijlpark
Position Held
:
Cashier/ Telephone Sales
Period
:
1 April 2015 – 15 March 2017
Duties:
•Greeting customers entering the store
•Dealing with customer complaints
•Handling all cash transactions for the store]
ATTRIBUTES/ STRONG POINTS
•Receiving payment by cash,cheque, credit cards, etc
•Checking daily cash counts
•Guiding and solving queries of customers
•Placing orders on the system
•Up selling product sold in the store
•Ensuring customer satisfaction at all times
•Confidence when dealing with customers
•Good telephone etiquette
•Fast learner and quick thinker
•Able to hit the ground running
•Communication skills, both written and verbal.
•General administration work (filing, etc.).
•Time management skills.
•Organizing and planning skills.
•Passionate and determined to learn, willing to make sacrifices, team player, listen but make independent decisions.
COMPUTER LITERACY
•Microsoft Word, Powerpoint, Excel
REFERENCES
Company
:
Nandos Vanderbijlpark
Name
:
Gielie De Sward
Position
:
Head Manager
Contact Details
:
:
Company : VAT IT Melrose Arch
Name : David Kande
Contact Details : 082-***-****
Position : Trainer