Curriculum Vitae of Clamantine Clara Alaard

PERSONAL DETAILS

Identity Number

:

941***-****-***

Nationality

:

Black

Marital Status

:

Single

Gender

:

Female

Home Language

:

English

Other Languages

:

Afrikaans, Zulu, Sesotho, Xhosa

Contact Number

:

082-***-****/ 078*******

Email Address

:

adol3q@r.postjobfree.com

Area of Residence

:

11 Gibson Drive, Buccleuch, Sandton

ACADEMIC QUALIFICATIONS

High School Education

School

:

Hoërskool Dr. Malan

Highest Grade Passed

:

Grade 12

Period

:

2008 - 2012

Tertiary Education

Institution

:

Sedibeng TVET College

Qualification

:

Hospitality and Catering

Period

:

2013 - 2014

Date of Graduation

:

15 May 2015

Major Modules Completed

:

Level: Introductory N4

Level: N4

Introductory Catering Theory and Practical

Catering Theory and Practical

Introductory Communications

Sanitation and Safety

Introductory Hygiene and Safety

Nutrition and Menu Planning

Introductory Serving Techniques,

Applied Management

Theory and Practical

Level: N5

Level: N6

Catering Theory and Practical

Comms and Human Relation

Entrepreneur and Business Management

Introductory Computer Practice

Food and Beverage

Applied Management

Applied Management

Catering Theory and Practical

POST GRADUATE QUALIFICATIONS

Institution

:

Shaw Academy

Course

:

Advanced Diploma in Excel

Period

:

2016 (Distance Learning)

EMPLOYMENT HISTORY

CURRENT EMPLOYMENT

Organization : VAT IT Melrose Arch

Position Held : Invoice Capture and Compliance

Period : 01 April 2020 – 30 November 2020

Reason for leaving : Retrenched

Duties:

•Capturing invoices of different countries

•Capturing Ad-hoc invoices

•Reclaiming VAT for foreign countries

•Working deadline when there’s a lot of work

•Electronic data capture or physical invoice

Organization : VAT IT Melrose Arch

Position Held : Claims Administrator

Period : 01 December 2018- 30 March 2020

Duties:

•Providing office and administrative support to the Claims team

•Filing and numbering of invoices

•Locating packs needed for processing for claims

•Prepare claims for Claims Assessor’s

•Weekly filing of Ineligibles in the branch

Organization : VAT IT Melrose Arch

Position Held : Data Capturer

Period : 13 August 2018 – 28 November 2018

Duties:

•Sorting invoices from different VAT Schemes

•Capturing Invoices

•Reaching set daily targets

•Working deadline hours during deadline times

•Reclaiming VAT from foreign countries

•Doing Ad-hoc Invoices

PREVIOUS EMPLOYMENT

Organization

:

Hungry Lion Sasolburg

Position Held

:

Controller

Period

:

16 March 2017 -10August 2018

Duties:

•Delegating staff as well as doing follow ups

•Daily stock taking

•Cash drops

•Cashing up of cashier tills

•Ordering stock on a daily basis

•Guiding and solving customer queries

•Ensuring customer satisfaction at all times

•Administrative functions

•Customer voids

•Doing spots checks on tills

•Ensuring cashiers have enough floats for the day

•Setting up staff schedules

•Capturing of daily inventory on the system

•Opening and closing of the store

Organization

:

Nandos Vanderbijlpark

Position Held

:

Runner/ Waitress

Period

:

01 December 2014 to 30 March 2015

Duties:

•Greeting customers entering the store

•Giving out the menus and taking orders for food and drinks

•Serving food and drinks

•Making sure tables are clean and tidy

•Cleaning the dining area at the beginning and end of every shift

•Ensuring customer satisfaction at all times

•

Organization

:

Nandos Vanderbijlpark

Position Held

:

Cashier/ Telephone Sales

Period

:

1 April 2015 – 15 March 2017

Duties:

•Greeting customers entering the store

•Dealing with customer complaints

•Handling all cash transactions for the store]

ATTRIBUTES/ STRONG POINTS

•Receiving payment by cash,cheque, credit cards, etc

•Checking daily cash counts

•Guiding and solving queries of customers

•Placing orders on the system

•Up selling product sold in the store

•Ensuring customer satisfaction at all times

•Confidence when dealing with customers

•Good telephone etiquette

•Fast learner and quick thinker

•Able to hit the ground running

•Communication skills, both written and verbal.

•General administration work (filing, etc.).

•Time management skills.

•Organizing and planning skills.

•Passionate and determined to learn, willing to make sacrifices, team player, listen but make independent decisions.

COMPUTER LITERACY

•Microsoft Word, Powerpoint, Excel

REFERENCES

Company

:

Nandos Vanderbijlpark

Name

:

Gielie De Sward

Position

:

Head Manager

Contact Details

:

016-***-****

:

016-***-****

Company : VAT IT Melrose Arch

Name : David Kande

Contact Details : 082-***-****

Position : Trainer

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