Logistics Supervisor Marketing Consultant
Resume:
RICHARD BYRD
**** ********* ***** ********** **** 45251
HYPERLINK "mailto:**********@*****.***" **********@*****.***
HYPERLINK "http://www.linkedin.com/in/ricbyrd" www.linkedin.com/in/ricbyrd
Accomplished Management Professional with 7 years of leadership, operation, training and development experience. Team developer, motivated self-starter offering revolutionary techniques and innovative strategies. Dedicated to professional development to improve company’s productivity, efficiency, and moral. Strengths include:
Program Management
Organizational Improvement
Supply Chain Management
Project Management
Time Management
Adaptable Leader
EDUCATION/ CERTIFICATION
Bachelors in Web Design – (Pending completion 2019)
Hazardous Materials Handling Certified
Department of Transportation Certified
Maintain an Active Secret Security Clearance
EXPERIENCE
Supply & Logistics Supervisor (Sergeant) 09/09 - Present
U.S. Army – Ft. Thomas, KY
Oversees the logistics coordination of 6 sub-companies
Responsible for the personal and professional development of 14 employees
Prepare plans and policies pertaining to materiel readiness
Responsible for over $10 million dollars’ worth of equipment
Reviews and update supply chain practices in accordance with changing environmental policies
Conducts cost analysis to ensure the proper supplies are ordered from suppliers
Ensures a safe work environment by implementing and maintaining safety standards
Customer Service Manager 08/16 - Present
DNA Diagnostic Center – Fairfield, OH
Knowledge of principles and processes for providing customer and personal services
Collaborated with other organizations to create new advertisements to promote new products
Develop service procedures, policies and standards
Conducted candidate interviews to determine placement within the organization
Updates and track company’s productivity metrics
Prepared and processed personnel quarterly evaluations, weekly training materials, personnel accounting and strength management reports
Creates new employee engagement exercise to increase productivity and boost moral
Project Manager 10/14 - 08/16
ProTech Restoration – Cincinnati, OH
Coordinated internal resources and third party vendors for the flawless execution of projects
Ensured all projects are done within the proper timeline and budget
Developed a detailed project plan to track progress of the projects
Collaborated with the inner-city developers to restore property which led to an increase of property value within the community
Account Manager 03/13 - 10/14
River City Pharma – Fairfield, OH
Operated as the lead point of contact for all customer matters
Conducted new hire orientation briefings
Oversaw customer account management, including negotiating contracts and agreements to maximize profit
Build and maintain strong, long-lasting client relationships
Collaborated with sales team to identify and grow opportunities within territory
Sales & Marketing Consultant 06/10 - 02/13
Milacron – Cincool Fluid Tech – Cincinnati, OH
Developed and implemented strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services
Ensured effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets
Directed sales forecasting activities and sets performance goals accordingly
Identified marketing opportunities by identifying consumer requirements
Lead Collector 10/07 – 05/10
DRS Bonded – Blue Ash, OH
Provided customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
Worked with Director of Operations to direct training, development and ongoing evaluation process of collection staff
Addressed ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments
Developed processes and procedures for evaluating customer financials and setting or changing credit limits
Managed and maintained third party collection portfolio and ensure timely placement of all third-party collection accounts
Monitored third party agency performance and identify/recommend potential bad debt write offs on a timely basis
Maintained accounting ledgers by posting monthly account transactions.
Protected organization's value by keeping information confidential.
AFFILIATIONS
Crossroads Church 06/2012-Present
Member
Participates in monthly meetings to solve issues to better the community
Collaborates with other members to create and direct performances within the church
Resume RICHARD BYRD continued
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