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Logistics Supervisor Marketing Consultant

Cincinnati, OH
September 09, 2021

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**** ********* ***** ********** **** 45251




Accomplished Management Professional with 7 years of leadership, operation, training and development experience. Team developer, motivated self-starter offering revolutionary techniques and innovative strategies. Dedicated to professional development to improve company’s productivity, efficiency, and moral. Strengths include:

Program Management

Organizational Improvement

Supply Chain Management

Project Management

Time Management

Adaptable Leader


Bachelors in Web Design – (Pending completion 2019)

Hazardous Materials Handling Certified

Department of Transportation Certified

Maintain an Active Secret Security Clearance


Supply & Logistics Supervisor (Sergeant) 09/09 - Present

U.S. Army – Ft. Thomas, KY

Oversees the logistics coordination of 6 sub-companies

Responsible for the personal and professional development of 14 employees

Prepare plans and policies pertaining to materiel readiness

Responsible for over $10 million dollars’ worth of equipment

Reviews and update supply chain practices in accordance with changing environmental policies

Conducts cost analysis to ensure the proper supplies are ordered from suppliers

Ensures a safe work environment by implementing and maintaining safety standards

Customer Service Manager 08/16 - Present

DNA Diagnostic Center – Fairfield, OH

Knowledge of principles and processes for providing customer and personal services

Collaborated with other organizations to create new advertisements to promote new products

Develop service procedures, policies and standards

Conducted candidate interviews to determine placement within the organization

Updates and track company’s productivity metrics

Prepared and processed personnel quarterly evaluations, weekly training materials, personnel accounting and strength management reports

Creates new employee engagement exercise to increase productivity and boost moral

Project Manager 10/14 - 08/16

ProTech Restoration – Cincinnati, OH

Coordinated internal resources and third party vendors for the flawless execution of projects

Ensured all projects are done within the proper timeline and budget

Developed a detailed project plan to track progress of the projects

Collaborated with the inner-city developers to restore property which led to an increase of property value within the community

Account Manager 03/13 - 10/14

River City Pharma – Fairfield, OH

Operated as the lead point of contact for all customer matters

Conducted new hire orientation briefings

Oversaw customer account management, including negotiating contracts and agreements to maximize profit

Build and maintain strong, long-lasting client relationships

Collaborated with sales team to identify and grow opportunities within territory

Sales & Marketing Consultant 06/10 - 02/13

Milacron – Cincool Fluid Tech – Cincinnati, OH

Developed and implemented strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services

Ensured effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets

Directed sales forecasting activities and sets performance goals accordingly

Identified marketing opportunities by identifying consumer requirements

Lead Collector 10/07 – 05/10

DRS Bonded – Blue Ash, OH

Provided customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments

Worked with Director of Operations to direct training, development and ongoing evaluation process of collection staff

Addressed ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments

Developed processes and procedures for evaluating customer financials and setting or changing credit limits

Managed and maintained third party collection portfolio and ensure timely placement of all third-party collection accounts

Monitored third party agency performance and identify/recommend potential bad debt write offs on a timely basis

Maintained accounting ledgers by posting monthly account transactions.

Protected organization's value by keeping information confidential.


Crossroads Church 06/2012-Present


Participates in monthly meetings to solve issues to better the community

Collaborates with other members to create and direct performances within the church

Resume RICHARD BYRD continued


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