Medical Billing Columbus Oh
Resume:
Tiffany Thomas
**** ****** **. ***. * ● Columbus, Ohio 43209 ● 614-***-****● ***********@*****.***
Client Services Director
Dedicated and technically skilled business professional with a versatile administrative skill set developed through experience as Director, office manager, AR Manager and Supervisor.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase employee efficiency and customer satisfaction
Computer skills in MS Office Suite and other applications/systems including Epic, Imagine and People Soft
Key Skills
Office Management
Team building & Supervision
Staff Development & Training
Policies & Procedures Manuals
Revenue Cycle Management
Report & Document Preparation
Report Presentation
Spreadsheet & Database Creation
Accounts Payable/Receivable
Bookkeeping & Payroll
Records Management
Inventory Management
Expense Reduction
CPT and ICD-10 coding
Denial Management
Experience
MBXPerts, Columbus OH
2016-2019
Client Services Director, 2016 to 2019
Assist with client on-boarding and implementation
Monthly client reporting package
Facilitate Monthly/weekly client performance meetings
Yearly/ monthly forecasting for charge volume and revenue
Identify and manage issues within department processes
Work with department managers to adhere to company policies and procedures
Denial Management
Revenue cycle management
Developed efficiency-enhancing workflow/process improvements decreasing claim errors and days in A/R
First Source, Columbus, OH
2012-2016
Revenue Cycle Supervisor/Client Relations, 2012 to 2016
Monthly client reporting package
Monthly/weekly client performance meetings
Monthly forecasting for charges and revenue
Audit claims for production and quality assurance
Introduce workflow processes and policies
Denial Management
Supervision of 30 AR employees including homebased and out of state locations
Columbus Speech and Hearing Center, Columbus, OH
2010-2012
Client Services Manager, 2010 to 2012
Supervise front office and medical billing staff
Create policies and procedures for billing staff to enhance production and reduce errors
Audit claims for quality and production
Revenue cycle management
Denial management
Monthly AR meeting with leadership on accounts over 120 days
Create action plans for AR team as needed on specific billing issues
Lutheran Social Services/Peregrine Health Services, Columbus, OH
2007-2010
Business Office Manager, 2009 to 2010
Accounts Receivable Specialist 2007 to 2009
Establish Weekly meetings with Medicaid case worker to increase Medicaid revenue and reduce Days in AR
Assist residents with Medicaid applications
Create new policies for billing staff to reduce errors and eliminate need for external billing company
Denial management
Revenue cycle management
Audit Claims for quality and production
Supervision of front office and billing staff
Maintain resident trust accounts
Medicare and Medicaid Billing and follow up
Payment posting
Account Maintenance
Education
Ohio Dominican University, Columbus OH 2000-2003
Business Administration
Franklin University, Columbus OH 2005-2006
Business Administration
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