Control Officer Risk
Resume:
CURRICULUM VITAE FOR JOSEPH JENGETA
Contact Details:
Tel No. Mobile: 077*******
D.O.B: 15 March 1975
Sex: Male
E-mail: ***********@*****.***
I.D No: 83-083753-B-83
Driver’s Licence Class 4
Profile
Holder of a Diploma and Certificate in Security Management from Zimbabwe Institute of Management, with a combined 21 years working experience in a Security/Loss Control and managerial field split between public sector and private sector practice.
Holder of a BSc in Counselling (Social Sciences) from Zimbabwe Open University. Highly Computer literate.
Career Objectives
Mature security/loss control practitioner seeking to be engaged in a dynamic organisation that values people development and gives responsibility to make decisions. Areas of specific interest include working in the field of Security, Risk and Loss Control, Investigations, Procedure design and Auditing of systems and procedures.
Personal profile
An anticipatory and results oriented practitioner who is willing to explore and learn new possibilities. An ambitious, analytical team player with the drive and determination to fulfil true potential whilst demonstrating professionalism. Believes in benefits of teamwork. Can work alone without close supervision and communicates confidently at high levels. Highly trustworthy.
Background Summary
Twenty-one years continuous experience in a Security and Loss Control environment.
Good interpersonal relations/skills.
Highly responsible practitioner with experience of working on own initiative.
Able to prioritize and organize own workload and work under pressure at the same time delivering measurable results on time for the benefit of the employer.
Highly honest and dependable; can be trusted with highly confidential information.
Computer skills
Microsoft suite to include Word, PowerPoint, Publisher, Outlook Express Excel, Systems Application Product (SAP), Ultisales.
SECURITY, RISK AND LOSS CONTROL AREAS OF EXPERTISE
Designing and overseeing of security and loss control procedure including evacuation plans, Risk assessments, Effective access control methods, Training, Investigations.
Evidence identification, gathering,preservation and presentation to Courts and similar environments like disciplinary hearings
CAREER HISTORY
Burlington Security (Pvt) Ltd
Position held:-Operations Manager (26/04/2021 to date)
Main duties and achievements
Guide forty one security guards in the daily operational function of security work.
Ensure safe custody of all company assets including the safe custody of seven firearms for the company, ensure all licenses falling due and licence renewals are attended to on time..
Visit and liaise with clients as and when it becomes necessary to discuss and or update any operational matters,
Train security guards as a way to professionally update them of critical security operations that affect them in the country, legal matters and developments relating to activities of security guards and security companies and any related matters.
Be responsible for disciplinary issues and initiate disciplinary proceedings against offending members.
Closely liaise with law enforcement agents to appreciate current crime trends, disseminate information down to Supervisors, design strategies to counter these and ensure compliance.
Design such procedures as Grievance Procedures and be responsible for welfare of security personnel.
Compile periodic budgets and ensure that operations live within the confines of those budgets.
Participate in designing marketing strategies to grow the company.
Create situational and monthly reports for both the clients and the Managing Director.
Major Family Savings (incorporating Daytone Investments and Dairibord Masvingo Franchise) (FMCG, Groceries, Hardware, Electricals, Agro-Chemicals}
Position held: - Regional Security Officer-Masvingo Region (15/10/ 2018 to 15/04/2021)
Main duties and Achievements
Identified system weaknesses and designed strategies to minimise losses after carrying out comprehensive security surveys and risk assessments. These were mainly in the areas of pilferage of consumable goods, poor stock management, breakages and expiry of products as well as in inter branch stock transfers.
Engaged bad debtors considered for write off and came up with strategies leading to the recovery of over $45 000.00 in the first 3 months of the exercise.
Investigated criminal cases, accidents and breaches of the company’s Code of conduct. Crafted the strategy for an undercover operation leading to the arrest and conviction of two people including a security guard leading to the recovery of property valued in excess of $ZWL75 000.00(Z.R.P Masvingo Central C.R 39/02/2021)
Work hand in glove with the Internal Audit section on specific cases that required my input.
Designed and ensured correct implementation of the security and loss control procedure for Daytone Investments’ new Dairiboard franchise/project
Constantly review the CCTV at the Regional office and at branches to detect any breaches and for possible use of resultant findings at the Courts and ensure regular servicing of the alarm system. Ensure disaster management procedures are in place and that fire- fighting equipment is serviced and is perfect working order all the time.
Managed the day to day running of the Maintenance Section (DIY) as a sub-section of Loss Control/Security by looking for cost effective ways to repair and maintain company assets and properties.
Ensured all trade licences for all products are renewed on time, preside over lease agreements and any other agreements that relate to leases and rentals.
Give direction to the contracted security company on a daily basis with a special emphasis on customer service, general alertness level and receiving and dispatching of stock.
Superintend over the collection of all unbanked cash from branches to the Regional office by coming up with strategies to ensure safe movement of cash and other valuables between branches through keeping such movements a closely guarded secret.
Designed a system to track goods for their expiry dates, analyse the cash book, make spot checks on cash and surprise checks on valuable stock items and order stock counts against system balances.
Acted as the company’s professional link with government departments as well as quasi-government departments. Advised management of the security situation prevailing in the country as well as circulate crime tips including carrying crime awareness programmes. I was elected the Vice-Chairman of Z.R.P Masvingo Central Crime Consultative Committee.
Generate the Security department’s budget and ensure there is no need for a supplementary budget.
Generated situational, weekly, monthly and quarterly reports for the Group Loss Control Officer.
Grain Marketing Board
Position held:-Security Officer (Masvingo Province):-1/12/2017-14/10/2018
Main duties and Achievements
Ensured organisational compliance to the Enterprise Risk policy manual for Masvingo Province by enforcing accountability at all levels.
Designed strategies to manage and minimise all loss incidences as well as disaster evacuation procedures by carrying constant security surveys and thorough risk assessments leading to the preservation of company assets and employee safety.
Was appointed Acting Enterprise Risk Officer for Eastern Region for a month and half 2 months after joining G.M.B and in the period I investigated a serious case of criminal abuse of office in the Bazley Bridge, Marange area leading to the recovery of various stolen agricultural inputs.
Crafted security strategies that ensured the Grain Marketing Board attains and maintains its mandate of maintaining the strategic grain reserve for the country of Zimbabwe by enforcing some abandoned procedures in grain preservation.
Introduced crime awareness programs in the province leading to a buy in by employees as a way to have an all stakeholder participation in crime reduction.
Presided over the smooth operational function of the security function covering Masvingo’ s six districts with a complement of eighty-two security guards re-trained security personnel, cashiers and clerks to be able to detect forged documents and counterfeit electronic payments and transfers.
Investigate all thefts, major losses, accidents, collect and preserve relevant evidence for use at the Courts and in internal disciplinary hearings. Key achievement include ensuring that all government departments in Masvingo Province that accessed government inputs accounted for everything received, detecting the G.M.B Gutu fraud case which led to a conviction at the Courts, detection of two fraud cases and one corruption case at G.M.B Masvingo involving security personnel. All cases are documented. Masvingo Mirror newspaper dated 15/08/18 and Gutu C.I.D D.R 16/08/19 refers.
Detected a fraud case on time leading to the recovery of products worth about $2000.00.Matter was handed over to C.I.D Masvingo.
Acted as the professional link between the parastatal and other government departments on security matters.
Maintained strict confidentiality and high degree of professionalism in matters of security concern to the parastatal.
Identified system weakness in farmer payments which led to the loss of approximately $300 000.00 through misdirection of payments by the Pay-net software payment system and made recommendations which led to the adoption of different and cost effective payment method. Several misdirected payments were followed up and recoveries made.
Work hand in glove with the Human Resources Department in matters involving contraventions of the internal code of conduct as well as with the Safety Health and Environment and Quality departments to ensure compliance to safety regulations. In this regard I ensured strict adherence to the G.M. B’s S.H. E Policy framework.
Compile situational, weekly and monthly reports for the Regional Enterprise Risk Officer.
The Wattle Company Limited (Forestry)
Positions Held:-Loss Control Manager:-1 February 2013-30 May 2017
Main duties and Achievements
As the overall custodian of all company assets both fixed and mobile I created an environment of zero tolerance to abuse of company assets by introducing a daily checklist of the state of assets after use.
Professionally updated security guards through training for them to be able to deal with modern day security threats as well as introducing them to basic computer applications.
Designed and ensured adherence to the evacuation procedures in cases of emergency through mock drills mainly for fire-fighting equipment.
As the company’s professional link with relevant government and quasi government departments and institutions I facilitated exchange programs that ensured the development of mutual trust between the company and the various government security organs.
Efficiently ran the security department. Responsible for movement of cash.
Designed and implemented strategies to minimize losses and investigate and detect all cases of theft, abuse and other white collar crimes, carried out targeted spot checks to ensure compliance with the company’s operations manuals with a special focus on the Central Stores, production operations, sales and marketing, administration and forestry operations leading to a 40% decline of criminal incidences.
Identified, collected and preserved any relevant evidence for Police use and onward transmission to Courts of law.
Advised top management on new legislation/statutory instruments and the implications of contravening such laws, security situation in the country especially regarding to the land issue and made recommendations on how to handle such issues.
Designed the Security budget and ensured strict adherence to avoid the need for a supplementary budget.
Carried out risks assessments, periodic security surveys and internal audits on the Cash Book.
Oversaw the verification of work done by contractors before invoices could be accepted for payment.
Carried S.H.E audits and performed an oversight role on issues of compliance on Safety, Health and Environmental matters by enforcing compliance on safety matters.
Attend annual strategic meetings and made presentations on security matters.
Worked closely with the Human Resources department in managing contraventions of the Code of conduct.
Compiled situational and monthly reports for the General Manager and Risk and Compliance Manager.
The Wattle Company Limited (Forestry)
Loss Control Officer:-1 December 2007-31 January 2013
Main duties and Achievements
Carried out regular security surveys so as to determine the current security state or level of exposure and advise management on mitigations plans.
Measured local distances as a way to determine fuels required on commonly travelled distances as a way to reduce abuse of vehicles and theft of fuel leading to a reduction of fuel consumption by about 20%.
Verified completeness of work done by contractors before authorising payments.
Managed the day to day running of the security department with a special emphasis on strategic deployments and was responsible for the daily operational function of 80 security guards, the safe custody of twenty-four firearms and an average of one hundred and fifty rounds of live ammunition.
Carried spot checks on the cash book as well as on valuable stock items.
Introduced and popularised the target hardening and target removal strategies as a way to reduce theft incidences as well as a successful internal tip off and reward scheme.
Ensured the company got the best value out of its resources by creating a zero tolerance environment to abuse, theft and negligent damage of company assets through carrying out thorough investigations both for criminal Courts and internal disciplinary processes.
Detected and investigated theft incidences, accidents, collected, preserved and presented relevant evidence to the Police and Courts of law.
Prepared situational, monthly and quarterly reports for the Loss Control Manager and General Manager.
Zimbabwe Republic Police
Positions held:-Detective Sergeant (01/03/1998-30/11/2007)
Main duties and Achievements
Investigated and prepared dockets for all serious homicide cases (murder, abduction, kidnapping, armed robbery) and vehicle theft cases (car-hijacking, vehicle theft) as the member in Charge of the Homicide Section and Anti-Vehicle theft at C.I.D Mutare. Major achievement was an arrest of criminals which led to eleven cases being solved at once as well as recovery of three stolen luxury motor vehicles during a joint operation code named Jingle Bells that combined detectives from Zimbabwe, Botswana and S. Africa.
Recovered a motor vehicle in Mozambique that had been stolen from Wattle Company Nyanga, Zimbabwe during an armed robbery.
Analysed crime trends and assigned strategic instructions to subordinates for implementation.
Groomed contacts and informers for best results in crime management and detection.
Compiled and presented weekly, monthly and quarterly reports to superiors for analysis.
Identified, collected and preserved critical and relevant evidence for onward transmission the Courts of Law.
Received training from Interpol at the Harare Sub-Regional Bureau in motor vehicle theft investigation.
Gave relevant work related direction to subordinates.
Academic qualifications
1989 –1992 Gokomere High School (Masvingo)
O'Level- 8 subjects passed
English Language B, Mathematics B, Science B, Geography A, Commerce C, Shona B, History C, Religious Education C
1995 A-Level Victoria High School- 1 subject pass
Geography E
Professional Qualifications
ZIMBABWE OPEN UNIVERISTY-2013
BSc in Counselling
Overall Grade 2.2
ZIMBABWE INSTITUTE OF MANAGEMENT-2020
Diploma in Security Management
Subject Score
Criminal Psychology Distinction
Law of Evidence Distinction
Security Practice 2 Credit
Auditing Credit
Management Credit
Business Law Credit
ZIMBABWE INSTITUTE OF MANAGEMENT-2016
Certificate in Security Management
Subject Score
Introductory Law Distinction
Security Practice 1 Distinction
Business Administration Distinction
Introduction to Financial Accounting Distinction
Introduction to Psychology Distinction
Business Communication Credit
INSTITUTE OF PEOPLE MANAGEMENT IN ZIMBABWE-2002
Single subject Certificate in Introductory Law Credit
OTHER COURSES ATTENDED
Southern Africa Regional Police Chiefs Co-operation (Interpol Sub Regional Bureau)-January 2007
Motor Vehicle Clearance Issuers Certificate
Family Aids Caring Trust (2012)
National HIV Prevention Behaviour Change Programme-Love and Respect Community Course
Language Proficiency
English -Level 5
Shona -Level 5
IsiNdebele -Level 2
Portuguese -Beginner.
Referees
Supt Muzadzi Mr. Chikanda T Mr. Madembo F
D.C.I.O Chipinge Depot Manager Loss Control Manager
Zimbabwe Republic Police Grain Marketing Board Zimbabwe Electricity
Supply Authority
C.I.D Chipinge Box 369 Harare
Zimbabwe
Masvingo
Cell +263-********* +263-***-***-*** +263-***-***-***
***********@*****.*** *********@*******.**.** ********@*****.***
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