CURRICULUM VITAE: MUSOLE JOHN BADESIRE

PERSONAL DETAILS

•Surname: Badesire

•First names: Musole john

•Identity Number: 760**********

•Date of birth: 05-14-1976

•Nationality: South African

•Marital status/Sex: Single/Male

•Driving license : Code 10

CONTACT DETAILS

•Address (Postal/Physical): Flat 609 London House; 534 West street

Durban

4000

•Contact Number: +27(0)835863339 / +27-31-301-**** /

+27-608******

•Email: adokzf@r.postjobfree.com

LANGUAGES

Spoken Written

•English Excellent Excellent

•French/Zulu Fair Fair

PERSONAL INTERESTS

Art, sport, Travel

EDUCATION/ PROFESSIONAL AFFILIATIONS

1998:

Complete my senior certificate at Masina high School as subject (French, English, Mathematic HG, Physics HG, Chemistry HG and Drawing

2002– 2005

National diploma in Theology at Life Center International

2009 – 2010

National diploma in French for hospitality industry at coastal College FET as modules (Hosting in French environment; French correspondent, French in business environment, French for tourist)

January 2011 to January 2012

NQF level 4 in Tourism as modules

•Customer care

Which comprises the following unit standards

•Provide customer care

•Deal with the arrival customers

•Provide customers with information and book external service

•Relate diversity to customer service

•Event support assistant

Which comprises the following unit standards

•Adhere to professional conduct and business ethics in a public relations and communication environment

•Function in a team

•care for customer

•Minimize and manage safety and emergency incidents

•Function in the events industry

•Conduct event support services with specific event genres

•Nature site guide

Which comprises the following unit standards

•Conduct a guided nature experience

•Care for customers

•Conduct a tourist guiding activity

•Minimize and manage safety and emergency incidents

•Research and design a guided experience at a prominent tourism site

•Volunteer

Which comprises the following unit standards

•Conduct volunteer services in a specific environment

•Show understanding of diversity in the work place confer to equity

COMPUTER EXPERIENCE

Microsoft Word, Excel and Opera system for hotel industry

WORK EXPERIENCE

01june2010 to 31july 2010 Fifa World cup

as volunteer in language support in Media Center, Media Tribune, Public area, VIP area and hospitality area

October 2010 to October 2011

As part time Head waiter welcome, attend customers and take order

February 2011 to January 2012 Quarters Hotel as management trainee

Food and beverage services attend the guest take they order, make show they all been served on time, bar attendant stock take

Housekeeping set up the room for the arrival and refresh for stay over guest

As chef prepare the buffet area, preparation of cold kitchen make order for cold kitchen

And monthly stock takes

Front office checking in and out the guest, attend them, supervise the house keeping duties double check the room before we sell it to the guest deal with all complain from housekeeping and them to the duty manager

September 2011 to August 2012 at The Royal Piatto as a supervisor

Managing and supervisor the stuff and the restaurant make show all guest are well served and attended at proper time and driving the business performance

August 2012 to January 2016 managing The Royal Grill restaurant, Coffee shop and exchange bar

Duties;

•Ensure the highest standards of food and beverage services

•Keeping control of food and beverage

•Delegate,Monitor and provide resources for the team

•Ensuring Health& safety and also hygiene procedure& standard are maintained

•Having an in depth knowledge of the menus including all stuff

•Dealing with and resolving customer complaints

•Maximizing all business opportunities to drive sales

•Communicate with the kitchen staff to ensure efficient food service

•Make show the stuff understand all our product specially wine selection

•Overseeing client bookings and reservation and they special need

Organize weekly roaster for the stuff

•Ability to create the best atmosphere and be the inspiration toward the stuff

•Check the stock 10 days and monthly

•Monitoring sales and then at the end of the day cash up the all-out let, write an hand over to the next supervisor and the senior manager

Skills and competencies

•Strong motivational and influential people skills

•Extensive and relevant knowledge of good food and wine

•Enthusiasm for creating delicious food and providing good service

•Ability to manage people and drive consistent brand standards with passion

January 2016 till present 4 star Selborne hotel spa and Golf astate

Supervise all the business operation in the establishment and our keys area are:

Fine dining restaurant Lord Selborne, bar, mini bar, banqueting and pool deck

•Keeping the standard of the hotel has been one of my priority

•Allocate duties and provide resources

•Timesheet for the all junior and weekly roaster

•Checking on Guest at all the time

•train the front house for any area of development

•monitor the sales and the stuff for progress

•cash up all shift

•monitor the bar and the stock

•daily check sales and placed them into the group site

•check if all functions been charged

Monitor all mini bar and make show everything was charged

Assist the senior manager and store man for controlling the stock weekly and monthly KPI for food and beverage for both Hotel and Club House

June 2016 to November 2016 assisting The General Manager in food and beverage

Operations after the food and beverage manager has been retrenched

Keys area

●Monthly stock take

●Daily captures all the sales into the company site

●Supervise the floor deal with complains

●Monitor the daily stock

●Input salaries,tips for the waiters monthly

●Supervise and delegate for any upcoming function

December 2016 to April 2017 back to my previous duties as floor supervisor

Keys area

●Supervisor all the operations in the restaurant

●Waiter weekly training key area product knowledge,service

●Checking the standard of the service

●Timesheet for junior staff

●Weekly roaster

May 2017 to 30 August 2020 promoted as an assistant food and beverage manager

Assisting the golf director and executive food and beverage manager for all operation at the golf club

Key area

●Plan all upcoming function with golfers

●Provide resources for all the kitchen and floor staff

●Draft weekly roaster

●Capture all the staff salaries

●Deal with complains

●Check on the service on each tee break of golfers at half way

●Assisting for each price giving for golfers

●Monthly costing and monitor the beverage stock

Assisting the executive for all the food and beverage operations in the hotel

Key area

●Monthly stock take

●Issuing and monitor the beverage stock

●Weekly training for waiters on service and product knowledge

●Capture,receive and transfer all the beverage stock under my inventory

●Assist the night audit for variances between opera and micros whenever the system is off line

●Check on services

●Plan for upcoming function with the banqueting coordinator

●Deal with guest complain

REFEREES

•Name: Mr. Mumu

Position: LOC Manager (World Cup)

Contacts: 031-*******

•Name: Miss Desiree

Position: Senior administrative (Tourism world academy)

Contacts: 031-***-****

•Name: Miss Faranna

Position: General Manager at Quarters hotels

Contacts: 031-***-****

•Name: Malven

Position: F&B operation manager at The Royal Hotel

Contacts: 031-***-**** / 072*******

•Name: Mr. Yven

Position: Principal (Life Centre Intentional)

Contacts: 031-***-****

• Name: Mr. Kyle Bosiger

Position: Executive Food & Beverage Manager

(Selborne Hotel spa and Golf Estate)

Contact: +27-39-688****/082-*******

●Name: Mr. John Essenwood

Position: Executive Chef

(Selborne Hotel spa and Golf Estate)

Contact: +27-39-688****/066*******

●Name: Mr. Andy Young

Position: Golf estate Manager

(Selborne Hotel spa and Golf Estate)

Contact: +27-39-688****/076*******

●Name: Mr. Goodman Ncobeni

Position General Manager at Selborne Hotel

Contact: +27-39-688**** / 078-*******

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