Shelly Smith
Weatherford, Texas 76085
C: 817-***-**** *********@*****.***
Professional Summary
Billing and receiving, payables and
receivables,sales/customer service, receptionist,
CNA/PCT, unit secretary,Phlebotomy, current CPR
certification. My CNA was renewed last December, I
received a phlebotomy certification 06/2013. I am very
quick learner. I consider myself to be very flexible,
dependable and reliable and anyone who knows me would
most likely use those words to describe me.
Work History
Receptionist, 9/11/2017 to present
Texas Health Willow Park-Fitness Center
As receptionist, our duties include;
* greeting all members coming and leaving
* answering phones and questions at the desk
* selling memberships
* issuing guest passes
* gym tours
*cleaning equipment
*when we open or closeshifts we will count /fill out deposits from both
registers and drop into safe
* make sales from service desk
* rotate through the smoothie bar
and child care during child care hours
* stocking clean towels and bath mats in the
locker rooms and removing the dirty laundry
* Restocking the cart with freshly folded linens for
the next shift
* setting appointments for our trainers for personel
training and for health certifications
or other exams or equipment orientations as needed
Techretary, 12/2014 to 04/2017
Texas Health Willow Park ER Weatherford, Texas
Worked a combined job as a unit secretary and as an Er
technician.
As unit secretary;
* handled all the duties at
the desk
* answered the phones
* answered call patient call bells,
* maintained fax and copy machine,
* handled patient and family concerns
* maintained charts
* transcribed orders
* transferred patients.
* made consult calls for ER Doc on behalf of patients/per orders
As a technician;
* would greet every patient in their room and get them in a gown
* get vital signs
* perform EKG if Ordered
* get labs drawn if Ordered
* collect Cultures if Ordered
* stocked rooms at least teice a day as time allowed
* received and put up stock
* set up and chaperoned proceedures if needed
* did wound cleansing and irrigations
* applied bandages, braces, ace wraps, castings and dressings shoes, boots, and
immobilizers,
* also would get vital signs before discharge or anything else to free up our nursing time.
Medical Center of Arlington Arlington, Texas
EKG/Phlebotomy Technician, 02/2002 to 10/2014
Certificate #201-***-**** Central Texas Phlebotomy
The last 2 years I was there worked in the Pre-op Department. I
would greet patients as they came in for their prep-op
appointments, and check their information was correct i.e.:
name, dob, and spelling. After that if they had lab or EKG
orders, would put them in the computer, print lab slips and take
them to the back to draw blood and perform EKG. When finished,
would take them to the next available nurse to take their medical
history. In between patients would put charts together, make
phone calls to previous patients to see how they were doing
and various other clerical duties. The previous 10 years I
was in PACU where I worked as unit secretary and Tech.
Previous Experience
* Inside Sales : Alenco Windows
Texas Lumber And Plywood
Mayfield Lumber
Builders First Source
* Billing and Receiving : Reliance Steel & Aluminum
Southwire Corporation
Alenco Windows
* Service Department Manager : Windoor World
& Receiving
* 39+ Years of combined customer service experience
EDUCATION
High School Diploma - 1978
Sam Houston High School - Arlington, Texas
CNA : Certified Nursing Assistant, 2004
Tarrant County College - Fort Worth, Texas
Certificate : Phlebotomy, November 23, 2004
Central Texas Phlebotomy - New Braunsfel, Texas
Skills
I have had a job and worked since 1976,when I was
in high school in the Distributive Education program.
My whole working history has been customer
service either in the retail or medical field. That
would be around 39+ years experience. I have run a
cash register, typewriter, 10-key, computer,
switchboard (30+ lines), answering phones,
greeting and helping customers and dealing with
the general public. I have also worked inside sales
in 4 or 5 businesses that deal with building
materials. I've had experience in the billing
department all the way to the front counter as well
as receiving, and payable and receivables. I am a
people person, and I love dealing with the
customers. Customer service type work is all I have
done, it is what I feel like I do well and would like to
continue doing. I would love to be an asset, and have the
opportunity to be part of your team!