Executive Assistant Lotus Notes

Krystal L. Carter

*** ***** ****, ****, ** ***** 248-***-**** ***************@*****.***

I am a highly motivated Account Manager with 7 plus years of experience in the automotive industry. I have extraordinarily communication skills, am detail – oriented and a great team player. I also am results - driven and focus very much on customer relationships. I thrive on learning new things to better myself and my career.

Professional Experience

Account Manager (Flexible Products) ABC Technologies (ABC Group) July 2018-May 2020

(Job lost due to COVID)

●Account Manager for Flexible products for customers: Nexteer, NTN, Dana, GKN, Neapco, American Axle, Nissan

●Manage $25 million in book business (Nissan $40 million)

●Responsible for $6 million plus in new business (Nissan $10 Million)

●Outstanding ability with maintaining great relationships with my customers

●Coordinate with customers and provide necessary customer support to ensure timely delivery of parts

●Target and pursue all opportunities and communicate with customers on existing and future programs

●Interface with customer purchasing and engineering

●Provide direction to management team and manufacturing operations on cost and pricing

●Lead and manage quote process - ensure all appropriate customer deliverables are addressed in the final quote submission package.

●Communicate effectively with manufacturing facilities to resolve any financial/open issues

Account Manager Minghua USA, Troy, MI (Start-up North America) Feb 2018- July 2018

●Support Volkswagen Account

●Enter all Quotes into VW Portal

●Create internal cost calculators

Executive Sales Assistant ABC Group Inc. Southfield, MI. June 2015- Feb 2018

●Oversee and organize yearly sales plan/presentations

●Track all awarded business

●Organize Sales/Sourcing Reports and Period Reviews with all director-level executives

●Assist with Internal and External Audit

●Arrange travel for all employees (Domestic & International)

●Maintain vendor relations and manage Special Events

Executive Assistant Turbo Teck, Southfield, MI. Dec 2014- June 2015

●Assist CEO with travel arrangements, expense reports, and meeting schedule

●Order supplies and responsible for shipping and receiving

Office Manager Mitchell Plastics, Troy, MI May 2014- Nov 2014

●Assist sales team with purchase orders, travel arrangements, and expense reports

●Order all office supplies

●Provide Administrative support for VP of sales and sales team

●Shipping and receiving- domestic and internationally

Administrative Assistant BondDesk Group, Rochester, MI Aug 2008 – March 2014

●Executive Assistant to Head of Technology and department point-person for company-wide meetings and managed all logistics, catering, lodging, and presentation needs for over 100 employees

●Responsible for scheduling meetings for senior management; escorts visitors to staff members, along with provides hospitality service arrangements as requested by staff.

●Coordinate with various staff for operational support activities and serve as a liaison between departments

●Provide support for various departments such as answering telephones, assisting visitors, and resolving a range of problems and inquiries.

●Organize and coordinate meetings, interviews, appointments, company events and other similar activities for the employees, which also includes travel and lodging arrangements.

●Organize meetings for operating committee and assist outer offices (NY, CA, NJ)

●Assist with expense reports for Senior Management

●Generate all purchase orders and invoicing- Produced over $7,000,000 in PO’s

●Order all office supplies, filing, shipping and receiving

●Serve as primary point of contact and liaison between management, sales teams, personnel, clients, and vendors.

Executive Assistant Legris Autoline, Troy, MI June 2006- July 2008

Company Closed

●Maintain excellent written oral communication skills, problem resolution abilities, and a high level of confidentiality. Organize correspondence for Vice President

●Arrange travel for all employees

●Maintain customer contacts and employee’s calendar

●Contact clients and vendors to schedule meetings and confirm appointments.

●Order entry and releasing for customers. Drop off samples

●Invoicing and Expense reports and send ASN’s to customers

●Back up for customer service

Education

Karrass Effective Negotiating July 2017

Dale Carnegie Sales Training: Winning with Relationship Selling June 2017

Oakland Community College (OCC) Associates Degree(s)

●Business Administration May 2015

●Business Administration/ Concentration & Accounting May 2015

●General Studies May 2015

Skills

●Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Access) Outlook

●Experience with maintaining office budget

●Ability to work with several operating systems, including Windows, Mac OSX

●ReQlogic, Peachtree, AS 400, Lotus Notes, PLEX, UPS/FedEx program

●ConnectWise

●Proper telephone etiquette, punctual, reliable, and a quick learner.

References: Available Upon Request

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