Highly accomplished professional with extensive experience in managing

Joseluis Seclen

Qualifications Profile

adokuv@r.postjobfree.com • 562-***-****

LinkedIn • Downey, US

Highly analytical and service-oriented professional with demonstrated history in providing correspondence, managing logistics / inventory levels, and overseeing overall operations of company. Adept at maintaining cooperative working arrangements, delegating daily activities, monitoring output, and rewarding positive contributions. Ability to provide administrative support along with top-notch customer service to ensure seamless workflow. Instrumental in meeting company goals, ensuring top-notch customer satisfaction, and completing administration tasks to streamline operations. Skilled in devising and implementing strategy for management of all warehouse functions along with guaranteeing stock level accuracy as well as high quality on time in full delivery. Equipped with exceptional communication, negotiation, analytical, leadership, and time-management skills.

Areas of Expertise

Personnel Management

Contractual Negotiations

Operational Processes

Scheduling & Payroll

Team Leadership & Training

Inventory / Logistics Control

Product Development

Strategic Planning

Warehouse Management

Professional Experience

Star world Inc., Huntington Park, CA 2015 – 2020

General Manager

Deliver top-notch service throughout entire shopping and purchasing experience by liaising with customer service team members. Maintained operational stability of leading rent-to-own retail chain that sells furniture, electronics, and appliance. Established and executed flexible work schedule to enhance employee engagement and reduce overtime. Led different tasks regarding dispatching, routing, and tacking delivery trucks. Collaborated shipping dates with suppliers to maintain production schedule. Monitored activities of workers that involved in receiving, storing, testing, and shipping products or materials.

●Maximized performance in revenue generation and customer services by scheduling, training, and coaching employees.

●Provided with negotiable favorable vendor contract consistent basis to keep cost low.

Jerome’s Furniture, Torrance, CA 2012 – 2015

Salesperson

Maintained clean and professional work environment that seemed appealing to new and returning customers. Facilitated branch achievement of target profit margins through innovative tactics. Delivered customer assistance, including selling and measuring furniture.

●Met company’s standards and regulations for monthly goals on consistent basis.

Dearden’s Furniture Store, Los Angeles, CA 2010 – 2012

Salesperson

Greeted and aided customers according to requirement to maintain first-class customer service along with sharing product knowledge with customers effectively. Operated point of sale systems accurately and efficiently, while complying with rules and regulations.

●Exceeded sales quotas on furniture sales floor through utilization of effective up-selling skills consistently for multiple months consecutively.

Additional Experience

Office Manager at RFG Financial Co., Santa Ana, CA

Education & Training

Business Administration El Camino College, CA

Real Estate Principles and Real Estate Office Administration El Camino College, CA

Languages: English Spanish

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