Sales Assistant with *+ years of experience working directly with Sales Staff members. impeccable written and verbal communication skills, and excellent interpersonal skills.
SALES SUPPORT November 1989 – March 2020
• Resolved problems with orders quickly and offered refund or replacement
• Created and processed orders in a timely manner and reviewed pending orders to verify adherence to fulfilment schedule
• Initiated communications with sales leads via phone call and electronic mediums providing information on promotions and approved special offers and worked very well as a team player
• Learned and frequently used multiple sales systems to investigate, track and correct customer’s issues
• Tackled customer concerns and responded to inquiries within hours to provide immediate issue resolution
• Managed administrative duties of sales team as required, effectively anticipating and meeting day to day operational needs
• Assisted customers with sales needs such as inventory and shipping questions
• Provided best in class real time sales support for customers while leading by example for sales team members
CASHIER/SHORT ORDER COOK May 2019-Sept. 2020
Barrie Waterfront Concession Stand (Seasonal Employment)
• Front cashier/short order cook
• Resolved problems with orders quickly and offered a refund or replacement
• Took orders at the front counter and accurately processed payments to provide guests with great service
• Performed cash, card and credit card transactions to complete the purchase
• Reconciled the cash drawer at the start and end of each shift accounting for errors and resolving discrepancies
• Operated the cash register to record all transactions accurately and efficiently
• Worked well with the staff and the manager
O.S.S.G.D. 1985
C.W. Jefferys
WHIMIS 2019
Secretarial skills Problem Solving
Team Leadership Tolerant & Flexible
Organization & Prioritization Strong Communication
AVAILABLE UPON REQUEST