Computer Operator Technician
Resume:
Karolyn Thomas
Stone Mountain Ga, 30088
313-***-**** (C)
******************@*****.***
Objective: To obtain a position that will allow me to further my knowledge and skill set as a computer technician, and become a vital asset within a respected organization. Employment:
06/02/17-10/05/17 Securitas Aviation Security
X-ray Technician/Security Screener
Primary duties were to protect the Detroit Metro Airport premises. Responsibilities are to check all employees ID send their bags through the Rapid scan x-ray machine looking for any contraband. Observe all of the employees as they walk through the metal detector if the employees were to go off while walking through then we use the hand wand to find the metal. Perform pat downs and bag searches. If anything was found we would have to alert the Airport Authorities. Employment:
06/01/09 to 11/30/2018 (Retired) State of Michigan-Department of Technology Management and Budget
Information Technology Technician 9
Primary responsibilities include serving as a senior technical assistant in the implementation of technology and automation initiatives. Responsibilities also include, but not limited to installing and maintaining both hardware and software; serving as a troubleshooter in the implementation and use of workstations and associated software and hardware; evaluating and recommending appropriate hardware and software. Evaluate request for microcomputer services, develops alternate proposals, and recommends new applications.
1998 to 2009 State of Michigan-Department of Labor Systems Administrator
Primary responsibilities included setting up users accounts. Installing and configuring computer software. Configure net-print boxes. Training users on how to use their desktop system, and installed memory and troubleshoot desktop and laptops. 1994 to 1998 State of Michigan-Department of Labor Computer Operator
Responsibilities included troubleshooting of users systems, placing orders for the computer hardware and any needed repairs. Printed unemployment checks and investigated computer problems, ran batch jobs and worked on the IBM mainframe system. 1993 to 1994 State of Michigan-Department of Unemployment Communications Specialist
Responsibilities included working with unemployment agency branch office clients on filing forms. I assisted TRA clients in understanding their rights and benefits. I entered pertinent data into the agency database. I helped train workers on the use of personal computers; I also sorted mail, answered phone calls and placed work orders.
1982 to 1993 State of Michigan-Department of Labor Computer Operator
Responsibilities included troubleshooting of users systems, placing orders for the computer hardware and any needed repairs. Printed unemployment checks and investigated computer problems, ran batch jobs and worked on the IBM mainframe system. 1980 to 1982 State of Michigan- Department of Unemployment Keypunch Operator
Responsibilities included entering key data for the employers and verified data cards at the end of the business day.
1978 to 1980 State of Michigan-Liquor Commission
Keypunch Operator
Responsibilities included working closely with the U.S. Customs Officers on checking bottles for default before shipping. I also placed orders for Seagram Gin, Inc. Skills: Proficiency in Microsoft Windows NT, 2000, and XP, Windows 7 and 10 Remedy, Active Directory, SCCM, Client Management Tool and Bit locker. I have experience in Microsoft Office Suites. I have Extensive network troubleshooting experience as well as troubleshooting network print issues Reimaging laptops,desktop, tablets,Installing hard drives,memory on Dell systems I am a self-starter, a fast learner and I can adapt quickly to changing environments and technologies. I have well developed communication skills and very proficient in problem solving and training techniques. I am a team player, but I also have the ability to work independently with minimal to no supervision. Education:
2002 to 2003 Kaplan College
Austin, TX, Criminal Justice I did not complete the program Associations: I am a partner with Forgiven Ministries References: Available upon request.
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