t Assistant Marketing Manager

Adele Tarryne Laurel Fourie

* ******* ********, ********** ****, Harare, Zimbabwe

Tel: +263*********

Email: *************@*****.***

EDUCATION

MA Luxury Hospitality Management, University of West London, London. Sep 2016 to Aug 2018

Final Year Modules:

•Management Consultancy

•Brand Reputation Management

•Organisational Behaviour in Theory and Practice

•Designing the customer experience

•The Luxury Hospitality Business Environment

•E- Strategies

BA (Hons) Professional Culinary Arts: Grade (2.1) University of Derby Sep 2015 to June 2016

Final Year Modules:

Managing the Customer Experience (Events): During this module I learnt about large scale event management and facilities management. I was able to develop my organisation and time management skills as well as my passion for planning large scale events.

•Food and Beverage Appreciation

•Contemporary Issues in Culinary Arts

•Independent study

•Anthropology of Food

Professional Culinary Arts Foundation, University of Derby : Sep 2014 to May 2015

•Exploring the Meal Experience

•Hospitality Facilities Management

•International Cuisine

•Pastry bakery Techniques

•Professional Kitchen 2

•Research Skills

Le Cordon Bleu, Grande Diploma, London : June 2013 to March 2014

•Event Organisation and Preparation

•Afternoon Tea Production and Event Organisation

•Kitchen Management 1,2,3

•Implementing Health & Safety and Hygiene Procedures

•Complex Savoury Restaurant Contemporary Style Dishes

Arundel School, Zimbabwe : Jan 2010 to Dec 2012

7 GCSEs grades A - C including Maths and English

WORK EXPERIENCE

Self Employed, Treats In A Jar : Feb 2019 to Present

Altrac Services : Jan 2019 to Present

Sales and Marketing Manager

Responsible for managing marketing and social media

Ensuring relevant payments in and out are up to date

Managing customer enquiries and negotiations

Stock requisition and allocation

Intern, InterContinental London Park Lane : June 2017 to Jan 2018

Hostess, Theo Randall and Ella Canta

•Meet, greet and seat guest

•Reservations, confirmation calls and emails

•Responsible for menu adaptations and printing

•Responsible for opening and closing restaurants

Collecting the float and cashing up after shifts

Ensuring my teams meet targets and goals

Room Service Coordinator

•Coordinating the room service team

•Processing orders, ensuing meals are delivered on time.

•Allocating amenities for loyalty scheme members and guests

celebrating special occasions

•Placing stock requisitions and auditing waste management

Events Student Assistant Manager, University of Derby : Sep 2015

(As part of the module: Delivering the Customer Experience)

•Created international menu designs for large scale events including graduations and weddings

•Responsible for sourcing equipment for events

•Efficiently managing kitchen and front of house teams to ensure events ran successfully

OTHER EXPERIENCE

Sous Chef, Dome Restaurant, Buxton, Derbyshire : Nov 2013

•Overseeing menu creation for special events

•Delivery of dishes for large functions

•Worked front of house to develop customer service skills

Assistant, Altrac Services, Zimbabwe : Nov 2012

•Scheduling meetings

•Organising bookings

•Negotiating prices with clients

•Dealing with customer complaints in an efficient and professional manner

KEY SKILLS AND ACHIEVEMENTS

•Commercial awareness of the hospitality industry developed through reading, research and experience

•Certificate in Health & Safety, Level 2

•Captain of secondary school Football team

•IT skills in Microsoft Word 6.0/7.0, Access Database, OpenTable, Opera,Micros PowerPoint, SPSS and Email,

HOBBIES & INTERESTS

My hobbies include fishing, baking and helping with Christian Union. Fishing and baking have taught me the art of patience and baking has allowed me to develop an eye for detail.

Through Christian Union I am able to practice charity and community service as I have a desire to help those less fortunate.

REFERENCES

Available upon request

Contact this candidate