Sales Engineer Project Manager

Greg Filipkowski

Professional Summary

Over *2 years experience with Client Relations, Project Management, Sales Engineering and Network Provisioning. Experienced and accustomed to working with all levels of Management and client support. Works in fast paced environments, meets deadlines accurately, adapts easily to change with new guidelines and cultural differences. Maintain a focus to personal manage client relations to build relationships with new and current clients and continue to give them product, technical and area support.

Skills

Complex Project Management

Network Infrastructure

Detailed Report Summary

Post-Sales Support

Customer Service

Technical Support

Network Upgrading, Implementation

Written Correspondence

Client Management

Procurement & Provisioning

PowerPoint, Word, Excel

Salesforce, ICOM’s, CSG, Tableau

Professional Experience

Project Manager Jul. 2012 – Jul. 2021

TWC/Spectrum, NYC & Charlotte, NC

Post sales with project managing orders and large projects from inception to billing. Responsible for the order or project (PRI, SIP, DIA, PT TO PT, ELAN, etc.) is closed by sales and/or agents

Managed all aspects of the network builds including hardware and cabling procurement, hardware installation, cabling, and configuration of the environment

Managed the network installation of new sites and moves from project start to project closure, and delivering network connectivity, network Infrastructure, integration of cell sites, RAN software & hardware upgrades and new RAN installations while monitoring the infrastructure health

Responsible for communication with various team members from engineering personnel, facility resources, leads etc. to assist with implementation and turn up of services

Responsible for managing the customer interface and operational liaison between all matters related (departments and direct communication to company customers)

Accountable for providing project status reporting to all the verticals in the organization using various reporting tools which includes but not limited to creating dashboards views, weekly status reports, status calls and monthly updates

Responsible for planning, resource scheduling, project communications, vendor relations, contract negotiation and asset attainments

Works well under pressure from customers, sales, and senior management

Provisioning Supervisor Jan. 2009 – Jul. 2012

Transbeam Communication, NYC

Managed large profile accounts and projects for the company, from a technical perspective from inception to completion

Worked extensively with Verizon daily (from management to filed techs) about them delivering last mile connection at Manhattan co-lo’s/CO’s as well as customer premises

Programmed BGP, VLAN’s and other technical input in companies core routers at Verizon CO co-lo’s

Had 7 provisioners reporting to me directly; had them give me daily reports on their activities

Communicated and facilitated reports to company’s CEO and other upper management within the company

Sales Engineer Aug. 2006 – Dec. 2008

Level 3 Communications, NYC

Provided technical communication and Visio diagrams/drawings for company and customer networks for downstream implementations teams internally

Conducted customer facing communication meetings and assisted account managers/sales with technical support

Would provide pre-sales site surveys and customer meetings to determine customers’ needs and company products that best suited their needs

Hosted weekly and bi-weekly status conference calls with account executives and customers for pending orders

Other Attributes:

Knowledge of technologies, software products, documents and ad hoc

Highly experience in building and developing new relationships with assigned accounts and follow the organizational chart to know all members of the groups internally

Salesforce, ICOM’s, CSG, Tableau, One Note, Excel, Word, PowerPoint, QuickBooks, and other software programs

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