Samantha Vanwyk

** ******** ****.

Ormonde Johannesburg

Villa Egoli

cell: +27-84-287-****

adokiq@r.postjobfree.com

OBJECTIVE Admission to be a Property Agent at Justproperty EDUCATION Matric Certificate, Cape Town

Subjects: Mathematics, Science, Geography, Biology, Biblical Study, English and Afrikaans.

Year passed:

2005

Achievers School of Business: Certificate(one year course) Subjects: Hospitality, Customer Service, Hotel Etiquette, Travel and Tourism

Year passed:

2007

Flight Attendant License

Subjects: Fire fighting, Ditching, Aviation Medicine, Dangerous Goods, Safety Management Systems.

Year passed:

2015

EMPLOYMENT South African Airways

February 2008-2015

Customer Service Agent

• Check in agent

• Boarding of flights

• Flight Controller

• Ramp Agent

• Assisting Passengers when arriving

South African Airways

November2015-Current

Flight Attendant

• Customer Service Agent

-Assisting passengers from the time they arrive onboard till destination. Offering Assistance throughout the flight to passengers and colleagues onboard.

• Safety Officer

-Trained on CPR. If a passenger or a colleague falls ill onboard I am ready to assist. Well informed on different symptoms if a person might get ill onboard and know how to react fast.

-Trained on Emergency Procedures. What to do in the event of a fire onboard/a ditching. How to react fast under pressure. Contact Details

011-***-****

SKILLS

Cover Letter

Language - Fluent in English, Afrikaans

Computer Skills - Microsoft Office, Excel

Personal Interests – Family Time, Love Travelling, Outgoing. I am extremely interested in becoming a property agent with Just Property. Having worked across customer service for more than ten years I feel I would be a valuable asset to your team. Customer satisfaction is what I live for. Receiving gratitude from customers for my services over the years is so rewarding, hence I know I am what the company is looking for and what I need as well. This will most definitely be a new path im entering into but with the skills and experience I have had with SAA over 12 years I know I will do well in this venture as well. Extremely excited to embark on this new journey.

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