MAKOSA JENNIFER PHUKUBJE
** ******* ********, *************** *** 4, Centurion, 0157
Mobile: +27-61-477-****
Email address: ******.********@*****.***
A dynamic, creative, hardworking, and dependable female. My professional interests, expertise and key skills include critical and analytical thinking including problem solving.
EDUCATION
University: University of Johannesburg
Diploma: National Diploma in Tourism Management (2008)
ADDITIONAL QUALIFICATIONS
Certificate: Certificate in Galileo Computer Reservations Course (2008)
EMPLOYMENT HISTORY
Employer: Micktert Marketing Research (Pty) Limited (2000 - 2002)
Position: Field Researcher
Duties: Gathering product data, interviewing focus group attendees, and researching product use to allocated age groups.
Employer: Red Carpet Productions (Nov 2006)
Position: Promoter
Duties: Promoting Eastern Mosaic Marquee
Employer: Lindokuhle Travel and Events Management cc (2008-2009)
Position: Junior Travel Consultant
Duties: Arranging domestic flight bookings, accommodation, and car rental, issuing car and hotel voucher. Liaising with clients regarding bookings, liaising with hotel and airline staff and attending to office administration.
Employer: Exec-U-Choice in association with eTravel (2009 - 2010)
Position: Issuing tickets, reissuing of tickets, arranging refunds applications, and managing company accounts with hotels and car accounts.
Employer: Rennies Travel Liberty In-house (May-July 2011)
Duties Arranging domestic bookings, tickets reissues, car, and hotel booking.
Employer Rennies Travel e-Centre Call Centre (Aug-Oct 2011)
Duties Reissuing of tickets and tickets upgrades, car and hotel changes.
Employer Rennies Travel Sasol In-house (Oct 2011 to Nov 2013)
Duties Arranging regional bookings, arranging forex and visa application, and liaising with clients.
Employer Wings Travel Management (Dec 2013 to Feb 2017)
Support key Global Clients based in UK, USA, and Africa.
Monitor the team on global distribution (GDS) to ensure work queues are maintained.
Employer Rennies Travel Standard Bank In-house (Mar 2017 to Aug 2020)
Key responsibility of supporting various Corporate Business Units of the bank for all travel arrangements and ensure delivery of service to approved Service level agreement.
Ensure Compliance to bank’s travel policy.
Employer AreaGroup Property Services(Sep 2020 to date)
Intern Estate Agent Property Marketing
Landlord/tenant relationships
Managing properties
TECHNICAL SKILLS
Microsoft office proficiency (word, excel, PowerPoint)
References: Mrs Mumtaz Dawood
Rennies Travel Sasol In-House
Team Leader
Khuliswa Xinindlu
Lindokuhle Travel & Events Management
Managing member