Barbara F. Maxwell

** ********* ***. #***

Mahtomedi, MN 55115

Phone: 651-***-****

E-Mail: adokac@r.postjobfree.com

Professional Summary

Skilled team player with strong background in communications and customer service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Trained in Microsoft Office software and offering top-notch administrative skills.

Skills

* Income documentation * Multitasking

* Trained in tax software * Organization

* Financial statement review * Review financial statements

* Direct IRS file * Tax return preparation

Experience

Internal Revenue Service Blomington, MN

Tax Specialist

June 2011 to December 2013

•Submitted returns through online platforms and direct IRS filing software to minimize customers' filing delays.

•Submitted returns through online platforms and direct IRS filing software to minimize customers' filing delays.

•Organized conferences and special events, including setting up the catering and preparing all supporting materials.

•Trouble shot problems with office equipment and software to help staff stay productive and on-task.

•Maintained an efficient office environment by skillfully routing incoming and outgoing mail.

•Returned pulled files to proper locations to maintain easy staff access.

•Oversaw appointment scheduling and calendar maintenance for 10-12-member team.

•Utilized Microsoft and Taxwise software to compose, prepare, and edit correspondence and department documents.

•Updated office calendar with new meetings, events and appointments to avoid overbooking.

Internal Revenue Service St. Paul / Bloomington, MN

Division Administrative Assistant

September 1991 to May 2011

•Supported front office staff by providing word processing of correspondence and reports.

•Answered incoming calls and directed messages to correct party.

•Scheduled meetings and assisted in making travel arrangements.

•Greeted visitors and escorted them to their destinations.

•Gained valuable skills by learning how to create spreadsheets and use pivot tables.

•Filed and retrieved documents, introducing more efficient filing system adopted by company.

•Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers.

•Worked on special projects, taking lead on important project initiatives.

•Returned pulled files to proper locations to maintain easy staff access.

•Updated office calendar with new meetings, events and appointments to avoid overbooking.

•Audited files to identify missing or misfiled items and restored files to proper locations and states.

•Organized conferences and special events, including setting up the catering and preparing all supporting materials.

•Troubleshot problems with office equipment and software to help staff stay productive and on-task.

•Maintained payroll accuracy by tracking time, calculating extras such as commission and updating forms.

•Utilized Microsoft to compose, prepare, and edit correspondence and department documents.

•Maintained an efficient office environment by skillfully routing incoming and outgoing mail.

•Proofread business documents to check spelling, grammar and compliance with office policies.

•Documented payments and expenses to keep financial records current.

•Oversaw appointment scheduling and calendar maintenance for 10-12-member team.

General Services Administration Washington, DC

Secretary

May 1976 to August 1991

•Composed and proofread correspondence, reports, and other confidential documents.

•Received and screened telephone calls, visitors, and incoming correspondence.

•Developed organized filing systems for both digital and analog files.

•Coordinated meetings and conferences, including conference room scheduling and catering services.

•Assisted visitors and callers by answering questions or providing policy and procedure information.

•Maintained office records, including budget information, employee time cards, and purchase orders.

•Monitored and adjusted complex schedules and scheduled appointments for 10 members and Project Analysts.

•Organized conferences and special events, including setting up the catering and preparing all supporting materials.

•Maintained an efficient office environment by skillfully routing incoming and outgoing mail.

•Returned pulled files to proper locations to maintain easy staff access.

•Oversaw appointment scheduling and calendar maintenance for 10 member team.

•Troubleshot problems with office equipment and software to help staff stay productive and on-task.

•Utilized software to compose, prepare, and edit correspondence and department documents.

•Proofread business documents to check spelling, grammar and compliance with office policies.

•Documented payments and expenses to keep financial records current.

•Maintained payroll accuracy by tracking time, calculating extras such as commission and updating forms.

Education

November 2012 St. Paul Technical College St. Paul, MN

Some College Accounting

Minor in accounting classes.

September 1998 Northern Virginia Community College Falls Church, VA

Some College Administrative Studies

Minor in administrative studies.

June 1973 Falls Church High School Falls Church, VA

High School Diploma Business

Double major in Business and Mechanical Drawing.

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