Safety Officer Service
Resume:
CHIDINMA GLORY NWAIGWE
Address: No.* Ekene Ifedilichukwu Close, Lexim Estate. Airport Road Abuja
Email: ***************@*****.***; +234 803-***-****
Nationality: Nigerian AU citizen
SUMMARY
• Customer service adept with great communication and interpersonal skills. Skills.
• Environmentalist and Geographer
• Attuned to the cultural similarities and differences among Nigerian states (having travelled
around Niger, Abia, Imo, Enugu, Delta, Edo and Akwa-Ibom, and having lived in Anambra,
Abuja and Rivers)
• Administrator, with strong secretarial, organizational and planning experience
• Other skills: Critical Thinking, Numeracy, Leadership and Personal Development
JOB EXPERIENCE
WORD OF LIFE BIBLE INSTITUTE (SALVATION MINISTRIES)
Abuja, FCT, Nigeria; February 2021-Present.
Position: Coordinator
Job Responsibilities
• Preparing reports, memos, invoice letters, and other documents.
• Handling basic book keeping tasks
• Filling and retrieving corporate records
• Compiling results
• Provide general administrative support
Achievements
• Ensured successful operation of programme on financial mode of conduct, spiritual aspect
of life, physical relationship and marriage.
• Encouraged students to finish Bible school successfully and improvement of mode of
conduct, particularly for youth stepping into adulthood.
A-Z PETROLEUM PRODUCT LIMITED (CHICASON GROUP OF COMPANIES)
Nnewi, Anambra, Nigeria; November 2019-October 2020
Position: Administrative Assistance
Job Responsibilities
• Manage office supplies and place orders
• Prepare regular reports
• Maintain and update company databases
• Organize a filing system for important and confidential company documents
• Answer queries by employees and clients
• Update office policies as needed
• Maintain a company calendar and schedule appointments
• Book meeting rooms as required
• Distribute and store correspondence (e.g. letters, emails and packages)
• Arrange travel and accommodations
Achievements
• Mentored new recruit in daily operations of workplace
• Upheld customer loyalty in over a dozen clients via effective telephone communication
• Inspired coworkers
• Gained recognition from senior colleagues for my efficiency
QUICKTELLER
Port-Harcourt, Rivers, Nigeria; June 2017- December 2017
Position: Industrial Trainee
Job Responsibilities
• Spreading awareness of the unbanked sector
• Promoting of Quickteller in Estates, POS points and communities
• Providing detailed information about the benefits of Quickteller in comparison to the
banked sector, to clients (educating the public on modern, advanced, IT systems).
Achievements
• Educated the everyday citizen on the uses of Quickteller-I managed to reach out to, and
inform dozens of people in a day, interacting with hundreds during my overall tenure.
• I encouraged business-minded individuals to establish their own POS stand, under the
Quickteller brand. Was able to convince approximately 20 individuals to carry out this new
system of operating.
GLAMOUR KIDS MONTESSORI
Port-Harcourt, Rivers, Nigeria: July 2013- January 2014
Position: Teaching Assistant
Job Responsibilities
• Assisting class teacher and children ages 4-5
• Arranging class setting
• Supervising children
• Guiding classwork
• Substituting teacher during her leave
Achievements
• Enhanced reading skills in 15 children
• Developed discipline and independence, so children could partake in their homework on their own.
• Enhanced my capacity to be patient and uphold a caring attitude towards others, developing people
management skills in the process.
BENJAK GROUP
Port-Harcourt, Rivers, Nigeria; June 2012-June 2013
Position: Customer Service Officer/ Front Desk Officer
Job Responsibilities
• Solving mobile network problems for customers
• Attending to customer needs
• Providing data and call services
• Fixing phone issues, particularly sim cards
Achievements
• Aided customers from different economical and cultural backgrounds on a daily
• Worked with, and assisted over 100 clients, enhancing my communication skills
• Managed to solve customer issues within an hour of service, among 100 percent of Benjak
Group customers, with no customer returns after problems had been resolved.
• Upheld customer relations with existing clients
• Identified needs of the employers and employees
• Worked in unison with team members, staff and senior management team.
EDUCATION
BARCHELOR’S (BSc.) GEOGRAPHY AND ENVIRONMENTAL MANAGEMENT,
SECOND CLASS UPPER DIVISION
University of Portacourt, Rivers State, Nigeria; October 2014-November 2018.
Main Project focused on whether the University of Port-Harcourt environ would support the
production of crops.
Main subjects:
• Disaster, Risk and Management
• Biodiversity
• Human Environment
• Economic Geography
• Spatial Organisation
• Population Geography
DIPLOMA IN COMPUTER OPERATION
Penword Computer Institute, November 2011- January 2012.
Main subjects
• Mavis Beacon Teaching Typing
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Coral Draw
• Microsoft Publisher
NAMES OF REFEREES
• Mr. Charles Ijei
A-Z petroleum product Ltd. (Chicason Group of Companies)
• Dr. Ezekwe
University of Port-Harcourt
Contact this candidate