Lines Account Underwriter

Location:

Johannesburg, Gauteng, South Africa

Posted:

September 08, 2021

Contact this candidate

Resume:

Zanele Sibuyane Email

Commercial Underwriter ********.********@*****.***

Phone

081*******

OBJECTIVE

Proactive, solution-driven, and customer orientated. I have 9 years of experience as an underwriter with both commercial and personal lines. I constantly thrive for the highest quality while delivering awesome service. EXPERIENCE

September 2015March 2019 Commercial Underwriter

Old Mutual Insure (Mutual and Federal)

Analyzing commercial lines account to make decisions based on individual risk characteristics, exposure analysis, hazard recognition, and controls.

Used underwriting guidelines and organizational best practices to ensure compliance with guidelines/regulations.

Priced business according to organizational underwriting and pricing guidelines. Used creativity and underwriting knowledge to write appropriate risks and retain profitable business within delegated authority levels.

Supported BDCs in acquiring and retaining profitable business.

Attended to administration and written communication).

Ensured that all documentation is processed accurately & correctly

Ensured documentation, including SASRIA is issued, checked, and authorized prior to dispatch.

Ensured timeous and accurate management of mail count

Maintained service, quality, and desired outputs within a specific functional process through ensuring compliance with tactical policies, procedures, and standards.

Ensured adherence to organizational policies, practices, and procedures

Resolved escalated customer queries and complaints and provide feedback to customers on matters resolved.

Ensured policies are not overexposed.

Corrected unprofitable policies.

Requested, monitor survey and survey requirements as per laid down procedures

Reason for leaving

I left the to start a new business

June 2014 August 2015 Underwriting Distribution Officer Santam

Ensure that the branch adhere to the SLA

Distributing work to the Insurance Consultants according to their skills Reason for leaving

I was head hunted by Old Mutual with a higher offer April 2013 May 2014 Commercial Underwriter

Old Mutual Insure (Mutual and Federal)

Support BDCs in acquiring and retaining profitable business.Analyzing commercial lines account to make decisions based on individual risk characteristics, exposure analysis, hazard recognition, and controls.

Used underwriting guidelines and organizational best practices to ensure compliance with guidelines/regulations.

Supported BDCs in acquiring and retaining profitable business.

Attended to administration and written communication).

Ensured that all documentation is processed accurately & correctly

Ensured documentation, including SASRIA is issued, checked, and authorized prior to dispatch.

Ensured timeous and accurate management of mail count

Maintained service, quality, and desired outputs within a specific functional process through ensuring compliance with tactical policies, procedures, and standards.

Ensured adherence to organizational policies, practices, and procedures

Resolved escalated customer queries and complaints and provide feedback to customers on matters resolved.

Ensured policies are not overexposed.

Corrected unprofitable policies.

Requested, monitor survey and survey requirements as per laid down procedures

Reason for leaving

After restructuring more underwriters were needed and I was approached with a better offer by Santam

January 2011 January 2013 Personal Lines risk underwriter (centre of expertise) Santam

Support BDCs in acquiring and retaining profitable business.

Analyzing commercial lines account to make decisions based on individual risk characteristics, exposure analysis, hazard recognition, and controls.

Used underwriting guidelines and organizational best practices to ensure compliance with guidelines/regulations.

Underwrite all the new businesses.

Discounts authorizations on new quotes, new policies, and existing policies

Requesting new surveys and sorting out survey queries and reports.

Handling, placing, and authorizing reinsurance on existing and new policies

Handling all the multi-claimant policies by making them profitable again.

Ensure quality of business to various systems such as IDS and NATIS.

Support structure to the call centre and the branches. Reason for leaving

I wanted to get a market related salary.

January 2010 December 2010 Insurance consultant

Santam

Support BDCs in acquiring and retaining profitable business.

Analyzing commercial lines account to make decisions based on individual risk characteristics, exposure analysis, hazard recognition, and controls.

Provided new quotation

Quoted on existing policies

Renewal discussions and accept risk (policies)

Ensured adherence to underwriting criteria and regional requirements as well as profiling the clients as the best product suitable, underwriting, etc

Advised clients and brokers at all times to ensure that we met the client's needs in terms of the correct cover and product.

General policy administration for commercial businesses which included the issuance of new policy and amendments and requesting surveys EDUCATION 2009

NQFL4 certificate in insurance

Santam learning academy

NQFL4 certificate in insurance with 150 credits.

2006

Matric / Grade 12

Mamellong Comprehensive School

SKILLS

Teamwork

Problem-Solving

Customer service

Leadership

Multitasking