Client Services Abb
Resume:
PERSONAL DETAILS
Name and Surname:
Cell Phone
Nationality:
South African
Gender:
Male
Languages:
English and Ndebele
ID Number:
Residential area:
*** ******ia Road, Lombardy East, Johannesburg, 2090
Driver’s licence and Own Transport:
Code 10
********.******@*****.***
Current Salary:
Confidential - Will be discussed
Current Benefits:
Retirement Annuity
Expected Salary:
Market related
Availability:
Have to work notice period – 1 Month
SECONDARY / TERTIARY EDUCATION / Experience
Qualifications
Institution
Year
Data Capturing
St Machiavelli College of Commerce
2002
Storekeeping and Stock control
Rose-bank College
2008
Introduction to Warehouse
CLX Centre for Logistics
2011
Health and Safety Representative (NQF 4)
IRCA Global
2013
Global Anti-bribery
ABB
2013
EMPLOYMENT SUMMARY
Company
Position
Employment Dates
SegenSolar
Coolections Dispatch
Schnellecke
Dispatch Team Leader
26 FEB 2018 – resigned
DB Schenker
Returns and Repairs Clerk
Transfer from ABB (Section 189)
ABB South Africa
Dispatch Clerk
1 December 2006 27 Feb 2015
EMPLOYMENT HISTORY
Name of Company
Schnellecke
Employment Dates
26 Feb 2018 – Up to date
Position Held
Dispatch Team Leader – ABB
Duties and Responsibilities:
Responsibilities include:
Managing Warehouse Operations.
-Binning
-Trade picking
-Cycle counts
-Maintaining SAP system
-Plant to plant transfer
-Branch to branch transfer
-Handling telephone and emails
-Carrying out investigations
-Maintain stock accuracy on SAP.
-Stock movement
-Stock adjustments on SAP
-Counts on special parts.
-Creating new bin locations
Managing Warehouse Personal.
-Time attendance (Normal and overtime hours)
-Plan and manage daily performance.
-Plan and manage daily progress.
-Managing of special projects (production)
-Respond and follow up on all queries by the client.
-Compile and report on KPI reports
-Meeting with the client as required.
-Handling telephone and emails
Knowledge, skills & abilities required:
1.Understand the principles and standard of the client’s warehouse.
2.Inbound
3.Outbound
4.S.A.P. system – Warehousing
5.WMS system (in house tracking system)
6.Microsoft office, Excel
7.Experience in warehouse management
8.People’s management
9.How to create and compile KPI reports
10.Client services
11.Specializing in warehouse optimization
12.Gemba
13.5 S
14.Health and safety
Name of Company
DB Schenker
Employment Dates
Transfer Section 189 from ABB South Africa
Position Held
Returns and Repairs Clerk
Duties and Responsibilities:
Responsibilities include:
Managing warehouse operations.
-
-Unpack, inspect package condition, and access paperwork send with return instruction.
-Process all customer returns within established time.
-Review income returns and determine if ok to restock after-market inventory.
-Retrieve an RMA (Return Material Authorization) from supplier to returns parts for charge back credit.
-Distribute processed returns to appropriate internal departments.
-Communicate discrepant return.
-Ensure correct items was received and the condition reported by customer.
-Process incoming shipments through sales force, our Customer Relationship Management (CRM) soft ware
-Review information on incoming product shipment in CRM database to determine whether they need to go for repair programming or warrant.
-Update and enter product into system, so they can be tracked appropriately.
-Help to maintain the company standard of workplace health, safety, quality, and equal opportunity.
-Respond and follow up on all queries by the client.
-Compile and report on KPI reports
-Meeting with the client as required.
-Handling telephone and emails
-
Knowledge, skills & abilities required:
15.CRM System
16.Understand the principles and standard of the client’s warehouse.
17.S.A.P. system – Warehousing
18.Microsoft office, Microsoft outlook
19.Accuracy
20.Time
Name of Company
ABB South Africa
Employment Dates
1 December 2006 – 27 February 2015 (transfer to DB Schenker)
Position Held
Dispatch Clerk
Duties and Responsibilities:
Responsibilities include:
Managing warehouse operation
-Picking
-Stock accuracy
-Stock adjustments
-Controlling and managing event stock
-Manage events with the client.
-Carrying out investigations
-Printing of picking Slips
Managing system.
-Warehouse setup – creating of new locations – storage area.
-Maintain stock accuracy on SAP.
-Stock movement
-Issues on SAP (including maintaining master data)
-Stock adjustments on SAP
-Issue pick waves
Managing warehouse personal.
-Handling personal related issues
-Plan and manage daily performance.
-Plan and manage daily progress.
-Ensure that goods are shipped in the most timely and efficient manner according to document.
-Resolving customer queries and discrepancies
-Identify which orders need to be picked for the day.
-Respond and follow up on all queries by the client.
-Compile and report on KPI reports
-Meeting with the client monthly and quarterly
-Handling telephone and emails
Knowledge, skills & abilities required:
21.Understand the principles and standard of the client’s warehouse.
22.S.A.P. system - Warehousing
23.Microsoft office, Microsoft outlook
24.Experience in warehouse management
25.People’s management
26.How to create and compile KPI reports
27.Client services
28.Logistics – Outbound of stock
Contact reference:
Schnellecke : Chantal Beyleveldt - 079-***-****
ABB South Africa : Neekul Ratanjie - 060-***-**** / 083-***-****
ABB South Africa : Nirvana Sighn - 072-***-****
Contact this candidate