SUMMARY

SKILLS

Angel Smith

adok1x@r.postjobfree.com 862-***-****

Richmond, VA 23225

Keep employees and department on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respecful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Results-driven packer offering 1+ years of factory experience combined with enterprising approach to handling all department needs and promoting business success. Excellent salesperson with organized approach and diligent follow-through. Trained in diverse strategies for achieving revenue and cost-control objectives.

Dedicated Department Manager with undeniable service, employee development and interpersonal skills coupled with more than 2 years of experience. Bilingual and comfortable working with people of all personalities.

Professional Department Manager recognized for outstanding talent for hiring, training and motivating top talent. Dynamic leader with proven ability to increase sales and meet performance goals.

Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Reliable and friendly adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences. Reliable and friendly manger, adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences. Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.

Retail Sales Associate versed in merchandising, display design and customer relations. Vendor management

Supply and inventory management

Issue and conflict resolution

Capital improvement planning

EXPERIENCE

Rules and regulations

Training and mentoring

Team leadership

Departmental activities

Strong communication skills

Cheerful and energetic

Resolution-oriented

Systems and automation applications

Personnel training and development

Organized

Stocker

Walmart Iron Bridge, VA February 2015 - Current Counted and stocked merchandise as specified by inventory control log. Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.

Stocked and rotated products, supplies and paper goods. Updated signage to reflect new pricing or temporary promotional strategies. Blocked and faced all products on shelves and displays to meet company policies. Accurately recorded inventory levels to support completion of order requests and audits. Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

Warehouse Worker

Paramount Commack, NY January 2014 - February 2016 Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.

Affixed accurate labels to customer packages to prevent unnecessary delays. Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.

Scanned container labels to verify contents and determine target destination using RF scanners. Recognized and reported defective material and equipment. Ensured damaged products were identified and removed when received. Unloaded cargo with hand trucks, l carts, pallets,pallet jack .maintaining clean, safe and organized warehouse areas.

Identified all safety hazards and notified supervisor immediately to assist with resolution. Received deliveries and processed all incoming shipments by scanning packages and updating orders in the system.

Rotated goods in inventory by following first in, first out approach to keep shelves organized and well-stocked.

Accurately recorded inventory levels to support completion of order requests and audits. Housekeeper

Marriott Brentwood, NY May 2017 - June 2018

Interacted pleasantly with clients and patrons when performing daily duties. Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.

Responded to guest requests for linens, soaps and towels items quickly, which increased patron satisfaction rates by 10% on company scorecards.

Supplied guests with extra towels and toiletries when requested. Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.

Replaced sheets and pillowcases daily and used hospitality corners on all beds. Hand dusted and wiped clean office furniture, fixtures and window sills. Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.

Dusted and vacuumed all assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily. Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.

Requested maintenance orders to fix non-working equipment and address any room damage. Implemented innovative cleaning methods step-savers, reducing average cleaning time per room from 30 minutes to 25 minutes.

Used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.

Assembly Line Worker

Sign Temp Brentwood, NY April 2014 - December 2017 Inspected and tested final products to verify conformance to established tolerances. Supported quality assurance by visually inspecting items and removing defect parts. Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.

Recognized and reported defective material and equipment. Assembled products from raw materials and completed inspections. Positioned and aligned components to complete accurate assembly work. Built and packaged products to complete daily work orders. Used established assembly instructions to complete jobs in efficient and accurate manner. Collaborated in team-based environment to maintain line productivity and meet expected deadlines.

Properly stored hazardous materials to avoid injuries or contamination. Assembly Line Worker

Make-Up International Ltd. Hauppauge, NY April 2014 - July 2016 Positioned and aligned components to complete accurate assembly work. Assembled products from raw materials and completed inspections. Used established assembly instructions to complete jobs in efficient and accurate manner. Properly stored hazardous materials to avoid injuries or contamination. Built and packaged products to complete daily work orders. Collaborated in team-based environment to maintain line productivity and meet expected deadlines.

Supported quality assurance by visually inspecting items and removing defect parts. Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.

EDUCATION AND TRAINING

Inspected and tested final products to verify conformance to established tolerances. Recognized and reported defective material and equipment. Department Manager

Walmart Richmond,, VA May 2014 - September 2016 Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.

Enforced safety rules and other policies to protect employees and minimize company liability. Oversaw efficient receiving and inventory management to keep stock within optimal levels. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.

Balanced workloads to meet targets without overtaxing employees. Assessed, optimized and elevated operations to target current and expected demands. Some College (No Degree)

Suffolk County Community College Brentwood, NY

Hair, Nail, Makeup

Long Island Beauty School Hauppauge, NY June 2013 High School Diploma

Armstrong High School Richmond, VA June 1994

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