CARMELA C. OCAMPO
Address: ***-* ***. *********** **. SAV1 Sucat, Parañaque
Contact No. 090*-***-****
E-mail Add: ********@*****.***
CAREER OBJECTIVE
Seeking to obtain a rewarding opportunity with a growth-oriented company that promotes a team environment.
JOB EXPERIENCE
New World Makati Hotel
Asst. Manager, The Lounge & Bar Rouge July 2019- August 2021
Supervisor, The Lounge & Bar Rouge June 2015- July 2019
Waitress, The Lounge & Bar Rouge June 2010- June 2015
After graduating from College, I started my career at New World Makati Hotel as a Waitress assigned in the Lounge and Bar of the Hotel. This position is concerned with anticipating needs of guests, taking orders, serving and removing crockery and beverages in accordance with guests’ requirements and service policy. After 5 years, I was promoted as Supervisor ensuring the smooth conduct of the shift through customer-focused service delivery and effective staff supervision. My most recent position was Assistant Manager where I supervise daily restaurant operations. I also assist in menu planning, maintain sanitation standards and assist to serve and host during the meal period. I also trained the staff to deliver quality product and service to restaurant customers.
RECOGNITIONS
Outstanding Employee
Leading Quality Assurance
New World Makati Hotel
May 2015
Brand Ambassador Reward and Recognition Programme
New World Makati Hotel
April 2013, February 2014, May 2014, June 2014
EDUCATIONAL BACKGROUND
Bachelor of Science in Hotel and Restaurant Management
BULACAN STATE UNIVERSITY, City of Malolos, Bulacan, Philippines
2006-2010
SKILLS
Exceptional customer service and good command of the English language
Office based computer skills
Can work well even under pressure and with minimum supervision
Fast learner, results oriented and highly motivated
PERSONAL INFORMATION
Date of birth: June 28, 1990
Place of birth: Malolos City, Bulacan
Civil status: Married
Citizenship: Filipino
Religion: Roman Catholic