Europass-Curriculum
Vitae
Personal information
First name(s) / Surname(s) Ana Maria Fernandes Marques Grilo Address Alad Al Shariq Street, Building R19, Apart. 203 Lusail, Qatar
Telephone +974-******** Mobile: +974-********
E-mail ***.****.*******@*****.***
Nationality Portuguese
Date of birth 02-01-1978
Gender Female
Job Applied for / Position /
Preferred Job
Work experience
Dates May 2000 - 2019
Occupation or position held First Administrative Assistant Main activities and responsibilities Human Resources Payroll processing, employment contracts, preparation of work contracts and ACT processes, preparation of letters, organisation of war medicine, processing and payment of taxes, invoicing and receipt os customers, payment to suppliers, file.
Name and address of employer Conta 20 – Sociedade de Gestão, Prestação de Serviços e Administração de Condomínios, S.A. Alameda das Linhas de Torres, nº 62C, Lumiar, 1750-147 Lisboa, Portugal Type of business or sector Accounting and Human Resources Dates October 2007 - June 2008
Occupation or position held Checkout Operator
Main activities and responsibilities Supermarket box operator Name and address of employer Modelo Continente Hipermercados, S.A. Av. António Bernardo Cabral de Macedo, 2770-219 Oeiras Type of business or sector Trade and customer service Dates January 1999 – May 2000
Occupation or position held Telephone Operator / Receptionist Main activities and responsibilities Telephone answering, customer forwarding Name and address of employer Securitas, S.A.
Rua Rodrigues Lobo 2, 2799-553 Linda-a-Velha
Página 1 / 3 - Curriculum vitae
Grilo, Ana Maria
Type of business or sector Security and Customer Service Education and training
Dates November 2013
Title of qualification awarded Training Course
Principal subjects / occupational
skills covered
Work Compensation Funds; New compensation scheme for resolution of permanent, limited duration and undetermined duration employment contracts; transitional scheme in case of resolution of limited duration and undetermined duration employment contracts; extraordinary renewal scheme of employment contracts of limited duration.
Name and type of organization
providing education and training
E&B Data – Sistemas de Informação e Assessoria Empresarial, Lda. Level in national or international
classification
09
Dates February 2013
Title of qualification awarded Training Course
Principal subjects / occupational
skills covered
Employment contracts: Payroll calculation and processing; Allowances, bonus and benefits; Social Welfare: tax code; Vacations, absences, licences and time off; Maternity and parental leaves; Health and unemployment protection; Extra shifts and night shifts; Resolutions: compensations. Name and type of organization
providing education and training
Humanist – Consultoria de Recursos Humanos, Lda.
Dates November 2010
Title of qualification awarded Training Course
Principal subjects / occupational
skills covered
Labour Codes: framework and general considerations; The Labour Code structure: its Regulations and Labour Legislation; Principles and concepts of Labour Law; Legal scheme of the individual employment contract, of the Labour Code training courses, vacations, absences and holidays, of the organization and length of working time and pay; Mechanisms of flexibilization of the labour relation: employment contracts termination means; Reform of the Labour Code. Name and type of organization
providing education and training
IRMC - Formação, Contabilidade e Projectos, Lda.
Dates May 2009
Title of qualification awarded Training Course
Principal subjects / occupational
skills covered
Human Resources – recruitment, selection and admission procedures. Name and type of organization
providing education and training
A-PR – Consultores Associados, Lda.
Dates 1993-1996
Title of qualification awarded 12th Grade
Página 2 / 3 - Curriculum vitae
Grilo, Ana Maria
Principal subjects / occupational
skills covered
Communication Technology Course
Name and type of organization
providing education and training
Escola Secundária Vitorino Nemésio - Lisboa
Personal skills and
competences
Native language Portuguese
Other language(s)
Self-assessment Understanding Speaking W r i t i n g European level Listening Reading Spoken
interaction
Spoken production
English B1 Independent user B2 Independent user B1 Independent user B2 Independent user B2 Independent user French A2 Basic User A2 Basic User A1 Basic User A2 Basic User A2 Basic User Common European Framework of Reference for languages Communication skills Team work.
Good adaptation to multi-cultural environments.
Strong customer service skills (developed through my work experience). Organisational / managerial skills Excellent organisational and prioritisation skills, with attention to detail. Ability to work well under pressure.
Technical skills Competent with Primavera Software: Human Resources, Treasury and Tax Reporting modules. Competent with most Microsoft Office programmes, especially Word, Excel and PowerPoint. Other skills Reading, movies, crafts.
Driving license B
Annexes
Página 3 / 3 - Curriculum vitae
Grilo, Ana Maria