Collection Representative Vasco

Resume

Name- James Dillon

Address- Rachana towers B wing room No 308 Agarwals, Global city, Virar (W)

Date of Birth- 13-12-1985

Mobile No- 773-***-****

Email- **************@*****.***

Education- H.S.C in 2OO5

My work experience is as follows:

Company: United Language Group- KJI (Registered in the United States of America)

Designation: Collection representative

Period: November 2019 to March 2020

Profile:

1. Manage and communicate on a daily basis to ensure that all payments and credit due to my company are cleared for services that we had rendered.

2. This was across 150 US based accounts or companies that were allocated to me for records and updated book of accounts.

3. Communication was done through e-mail, voice chats, telephonic and web-chats.

Company: Subway – Goa (Calangute, Vasco Da Gama and Panjim)

Designation: Area Manager for all three locations

Period: Dec 2018 to Sept 2019

Profile:

1. Manage and operate all three locations with a team of 25 members for business and a complete lead to generate business.

2. Resolve team and customer grievances that needed intervention in the best interests of the business.

3. Analyzing and authorizing purchases and procurement for complete inventory needed to operate the outlets.

4. Payroll and recruitment on a monthly basis for the entire team

Company: BancTec, Inc. – (Registered in the United States of America)

Designation: Customer service representative

Period-Aug 2012 to Nov 2018.

Profile:

1. Responsible for medical collection of past due accounts for over 200 hospitals and healthcare services rendered by the company.

2. Daily communication through email, voice chats and telephonic on advice and balance details to make sure the accounts were updated as per our company’s expected policies.

Company: Sunshine enterprises – A third party employment agency that specialized in recruitment of manpower in the Food and Beverage industry for 5-7 Star hotels in Mumbai.

Designation: Supervisor

Period Jan 2006 to Jun 2012

Profile:

1. Manage the payroll and recruitment for employees on contract across all hotels.

2. Review and escalate grievances that were found within the employees to the management for better retention and content employees.

Reference: Can be submitted on request

Hobbies –

• Listening to International music.

• Watching movies.

(James.Dillon)

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