Sales Manager
Resume:
Curriculum Vitae
Of
Miss Gugu Charity Mhomane
Physical Address 9 Swan Crescent
Eastwood
Pietermaritzburg
3200
Cell No. : 073-***-****
Email Address. : ********@*****.***
CURRICULUM VITAE
SURNAME : MHOMANE
CHRISTIAN NAMES : GUGU CHARITY
DATE OF BIRTH : 15 September 1980
ID NUMBER : 800-***-**** 084
CITIZENSHIP : South African
GENDER : Female
RACE : Black
HOME LANGUAGES : Zulu & Sotho
OTHER LANGUAGES : English, SeTswana, SePedi, and Xhosa DRIVER’S LICENCE : Yes
QUALIFICATIONS
TERTIARY QUALIFICATIONS
CERTIFICATE CURRENTLY : Skills Development Facilitator Course YEAR OF COMPLETION : Current – March 2020 (2 weeks) INSTITUTION : ETDP SETA
CERTIFICATE CURRENTLY : Assessor Training
YEAR OF COMPLETION : Current – March 2020 (1 week) INSTITUTION : ETDP SETA
DEGREE OBTAINED : B Social Science
University of KwaZulu Natal, PMB
YEAR OF COMPLETION : 2010
MAJOR SUBJECTS
Marketing Management
Organizational Psychology
OTHER SUBJECTS COMPLETED : Integrated Marketing Communications Strategic Management
Business to Business Marketing
Consumer Behavior
Marketing Research
Services Marketing
Statistical Research Methods
Organizational Management
Personality and Personal Psychology
HIGH SCHOOL : MATRIC
QUALIFICATION : PMB Girls’ High School
YEAR OF COMPLETION : 1997
HEALTH : Excellent
ACHIEVEMENTS / CERTIFICATES : 2006/07 – South African Brewery Sales Academy Certificate – Achieved highest performed team for Sales Simulation Programme
: 2007 - Achieved Best Account Manager of the Quarter – second quarter (April - June)
: 2005/2006 - Achieved Best Account Manager of the Month for three Consecutive months (Dec 05, Jan and Feb 06)
: 2000 – 6 Months course on Peer Consultants Programme
: 1999 – 6 months course on Basic Counseling Skills WORK EXPERIENCE
APRIL 2021 – CURRENT : FCRENTALS PTY LTD
POSITION : Administrator
Explaining rental & paperwork process to clients
Upselling upgrade packages and providing recommendations to clients
Conduct meetings and negotiate best price with suppliers
Addressing and solving customer queries and concerns
Assisting customers who have issues or emergency with their rental vehicle
Updating the rental car inventory
Ensuring rental Agreement Rules and Regulations are adhered to Fleet Management
Sourcing the best insurance packages to cover accidents should they occur
Planning, Directing, Managing and Coordinating the programs for acquisition
Monitor maintenance i.e. car services are conducted timeously as well as repairs as & when required
Assist with delivery of vehicles to clients as and when needed Payroll
Resolving payroll discrepancies by collecting and analysing information i.e. timesheets
Preparing reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages. MARCH 2018 – JAN 2021 : GMI Agric (Pty) Ltd
POSITION : Owner of Company
Creating / Designing Business Plans and Business Profiles
- Creating of Business Plans for start-up persons
Conducting Marketing Research
Analyzing Data
Preparing Financial Forecast for entire business
Providing Recommendations to the client
Producing a marketable Business Plan
- Creating Business Profiles
Conducting Research on the Business
Collating Relevant information on the Company
Producing a marketable Company Profile
FEB 2019 – AUG 2019 : The Unlimited (t/a Exhilarate) Started working in Pietermaritzburg and then moved to Durban area as a Telemarketer / Internal Sales Representative
New Business Development
Promoting of company Product Range to Customers
Customer Services
Cold Calling
Had to be a Hunter
Calling and promoting to existing Customers
Target Driven
Updating of the customer Database
Generating quotes and following up on Calls
Computer Literate
Excellent Communication Skills
FEB 2016 – JAN 2017 : BAA COMMUNICATIONS (PTY) LTD (t/a SCIE_Matical SA) Pietermaritzburg Area
POSITION : Project Manager
- Establishing and maintaining Structured Linkages between various Government Department and Private Sector Development initiatives and engage Private sector service providers.
- Assisting in the Development and Management of the SCIE_Matical System mainframe.
- Identifying and Implementing products to support a program of sustainable contact development and procurement support outreach and business to business linkage.
- Events execution support
- Identifying press opportunities and managing media releases
- Constantly working under deadline driven pressure
- Managing the outsourcing of specialist support
- Assisting in the development and implementation of annual business plans and report
- Conducting and recording all training needs, assessments and manage training request of SCIE_Matical Systems
- Administration of client Network Systems (CNS) for the dissemination of information to the relevant stakeholders.
AUG 2013 – JUL 2016 : SIYAPHEHLA INVESTMENTS (PTY) LTD Co-owner & Director of Company
POSITION : Agribusiness Sales Consultant, Trainer and Supplier RESPONSIBILITIES : Advice and Assist Existing, New and Potential Farmers on setting up their business, with the following:
- Source and supply treated seeds and seedlings to farmers
- Conducting a Feasibility Report
- Generating a Business Plan
- Assist with Sourcing Financial Support
- Providing continues Technical Advice
- Conduct Training on what, how, when and where to plant
- Sourcing competitively priced material
- Sourcing ideal markets and trading contracts
DEC 2011 – MAY 2013 : AVON JUSTINE (Pty) Ltd
REGION : Free-state - South-East District
POSITION : SALES MANAGER - District
REPORTING TO : Regional Sales Manager
RESPONSIBILITIES : Responsible for managing the sale’s resources and executing the Strategic Efforts ensuring that Justine products and services effectively reach the sale’s consumers through the direct selling channel. Communicating downwards and upwards while continuously motivating leaders and representatives to service customers within the market. Reaching sales objectives and profit contribution performance objectives of the district through; Training and Motivating Representatives so to achieve sales and customer service growth.
POS Strategy - Responsible for all elements of planning and implementation of Point of Sale for all Justine brand Analysing Sales Opportunities and developing Action Plans. Developing and maintaining Sales Leaders. Implementing the sales strategies so to achieve the sales and profit objectives while penetrating the targeted consumer segments.
Implementing Business Plans and key objectives so to achieve financial returns. Ensuring the resources e.g. human and financial are managed appropriately to optimize the performance in the district. JAN 2011 – MAR 2011 : Full time student at the University of KwaZulu – Natal Commenced with Honors in Marketing Management – (BSoc Sc Honours) FEB 2009 – DEC 2010 : Full time student at the University of KwaZulu – Natal Completed Bachelor of Social Science Degree (Marketing Major) SEPT 2007 TO JAN 2009 : SOUTH AFRICAN BREWERIES – SOFT DRINK DIVISION (ABI) REGION : Country Region – Vaal, Klerksdorp & Welkom POSITION : Promotions Co-ordinator
REPORTING TO : Marketing Service Manager
SUBORDINATES : 5x Merchandisers,
REASON FOR LEAVING : To complete my Bachelors’ Degree – Full Time Study JOB DESCRIPTION : Effectively Planned, Managed, Co-ordinated, Implemented and Supported Promotional Activities in the market place for the region in order to contribute towards the achievement of increased sales volume, customer satisfaction and brand loyalty
Strategic Analysis of regional promotional activity and alignment to divisional requirements and Coca Cola South Africa (CCSA) requirements
Identify and leverage tactical POS opportunities through cross functional working across the business, to deliver competitive advantage POS Strategy - Responsible for all elements of implementation of Point of Sale for all CCSA brands. The execution of Brand/Product Marketing strategies in the trade through optimizing the in-store impact. Managed 3rd party Agencies i.e. promotion agencies, merchandising agencies, etc. Customer Strategy - Sales Development, Ensuring excellence at Point of Purchase, Communication, Retailer Strategy
Developed and communicated regional promotional Plan in conjunction with the District Managers & Channel Mangers Analysis and categorization of regional outlets in terms of strategic importance, brand and SKU importance, volume and market share Liaison with Head office Brand and promotions specialists to ensure alignment with divisional and CCSA Standards
Formulated, motivated and controlled Expense Budget Managed, implemented and supported regional promotions and new product market launches, Develop and monitor team goals Support, develop manage and guide team. Evaluated and identify promotional opportunities in terms of costs and benefit. Conducted Audits for my region
SEPT 2005 TO AUG 2007 : SOUTH AFRICAN BREWERIES – SOFT DRINK DIVISION (ABI) REGION : KZN–Durban (Sept ’05 - June ‘06); Gauteng North- Pretoria (July ’06 – Aug ‘07) POSITION : Account Manager
REPORTING TO : Channel Manager
REASON FOR LEAVING : Promoted to Promotion Manager RESPONSIBILITIES : Prepared & presented monthly Business Review Reports for customers Preparing and monitoring Budget Plan and ensuring Good Execution Business Developer to Dealers and constantly providing excellent Customer Service
Ensuring each of the Accounts is managed with regards to local and National Promotions, Adverting and Monitoring Stock Create Brand Awareness for current and potential customers Identify and leverage tactical POS opportunities through cross functional working across the business, to deliver competitive advantage Facilitating Promotions within designated geographical areas Monitor Sales; instill Pervasive Sales Penetration as and when essential
Managing two merchandisers – Assigning duties and Supervising Feedback
Monitoring Accounts of High Volume customers and ensuring Payments are made in good time
March to June 2006 Acting Channel Manager whilst manager was on maternity leave for 4 months OCT 2004 TO AUG 2005 : SOUTH AFRICAN BREWERIES – SOFT DRINK DIVISION (ABI) REGION : KZN–Durban
POSITION : Sales Administrator
REPORTING TO : 3 Channel Managers and 1 Marketing Service Manager REASON FOR LEAVING : Promoted to Account Manager
RESPONSIBILITIES : Collating Reports
Track Status of Sales through Computer Programmes – Margin Minder and Basis
Preparations of Quarterly Review Reports
Assist in Annual Planning for 3 Sales Channels
Monitoring of Budget Spending
Attending weekly and monthly meetings with Channel Managers Preparing Presentations for Channel Managers
Prepare and Maintain Monthly Reports
Timesheets Administration and Evaluation
Consistent Liaison with Account Managers, Channel Managers and Promotions & Advertising Department
Provide Feedback on Progress of Sales for Each Account Manager and Channel Manager
Compiling Reports on Best Account Manager of the Month and of the Quarter
FEB 2003 – SEPT 2004 : PROJECT MANAGEMENT SOLUTIONS AFRICA (PMSA) Worked for a Project Management Consulting Company whereby involved in two projects and servicing 2 (two) positions concomitantly as noted below:
POSITION : (1) Project Administrator for the Dept of Public Works PROJECT VALUE : R70 Million
REPORTING TO : Programme Manager
REASON FOR LEAVING : Received Offer for permanent position at SAB RESPONSIBILITIES : Project Administrator for Community Based Public Works Programme (CBPWP) in KZN- Department of Public Works, includes;
- Knowledge of the Management Monitoring Information System
(MMIS) & Specific functions for National Department of Public Work
- Collating data for MMIS – through use of Excel Spreadsheet
- Addressing E-mails, Faxes and telephone calls
- Liaising with all 11 KZN District Municipalities regularly
- Ensuring Deadlines are met promptly
- Compilation of reports and documentation
- Reporting on progress in monthly Provincial Meetings
- Preparing special reports for Launches by the National President & the National & Provincial Ministers of Public Works
- Reporting to National Office – Dept of Public Works
- Attending monthly National Coordination meetings for CBPWP Programme at Head Office – Pretoria
POSITION : (2) Social Development Facilitator – for ICC Durban Extension: Poverty Alleviation Programme
PROJECT VALUE : R500 Million
REPORTING TO : Project Manager
RESPONSIBILITIES : - Member of Procurement Forum, selecting a Social Development Project funded by Durban Metro for ICC Extension Programme, to help destitute persons living in and around Durban Metro Area
- Conducting research within community to facilitate project selection
- Ensuring the project runs smoothly and the objectives of the project are met.
- Attending fortnightly meetings, reports and monitoring all actions as they relate to the implementation of the Arena Protocol.
- Compiling and circulating minutes, recording decisions and actions to be taken
- Expediting and following up on actions
- Liaising with Project Managers, Engineers and other stakeholders involved in the ICC Durban Extension Programme.
- Facilitate training and capacity building to a sustainable Community Based Development Programme.
- Create awareness pertaining to homeless people and provide an outlet for all participants in the Arena project to contribute positively JULY 2002 – JAN 2003 : UMGENI WATERS
Dept of Engineering and Construction Services (E & CS) POSITION : Junior Marketing Research
REPORTING TO : Senior Research Manager
REASON FOR LEAVING : End of Contract
RESPONSIBILITIES : Responsible for quantitative and qualitative research Interviewing all members of staff
Collecting Data and interpretation of findings
Giving feedback through presentations
Decision making and Problem Solving
JAN – JUNE 2002 : UNIVERSITY OF NATAL (PMB – Psychology Dept) POSITION : Research Co-ordinator (Acting)
REASON FOR LEAVING : End of Contract
RESPONSIBILITIES : Co-ordinating 5 junior researchers Motivating Staff
Organizing and co-ordinating meetings
Giving out instructions and conducting presentations Monitoring of progress and ensuring objectives are met JAN – DEC 2001 (PART TIME) : PIETERMARTIZBURG CHAMBER OF COMMERCE POSITION : Member of “Buy Maritzburg Campaign”
RESPONSIBILITIES : Promoting SMME’s to the public of Pietermaritzburg Researching prior to promotions and performing promotions JULY 2000 – JUNE 2001(PART TIME) : UNIVERSITY OF NATAL - PMB POSITION : Peer Consultant
RESPONSIBILITIES : Specializing with HIV/AIDS – Counseling students who are infected / affected with HIV / AIDS
Organizer of Aids Awareness Day at the Campus and inviting National Guest Speakers
Duties also included:
Organizing and promoting social events and public speeches including Research our targeted audience
I am still currently engaged as a peer consultant in my community – Counseling teenagers and adults affected and infected by the HIV/Aids epidemic.
OTHER SKILLS OBTAINED
NEGOTIATIONS Being able to convince a customer/client and winning over a potential customer has become one of my significant skills CONCEPTUAL Being Critical, Theoretical, Flexibility, creative and working
& ANALYTICAL independently and a powerful team member have been my strong points, especially working in an FMCG environment. I am also a fast learner, self motivated and able to adapt to any environment. INTERPERSONAL Co-ordinating has given me a great deal of interpersonal skills,
& COMMUNICATION able to communicate well with colleagues, clientele and top business personnel as well subordinates. I’ve been able to liaise with various people with different aims and objectives. RESEARCH & Ample quantity of work that I have done has been based on a PRESENTATION great deal of research, primary and secondary research. I therefore have been able to apply to practice exertion and the ability to problem solving. Having to present findings in research, in meetings and other sectors has instilled a fine skill in presentations.
LEADERSHIP In different spheres of my work that I have been involved in, has
&MONITORING helped me build and improve on my monitoring and leadership skills and ability to work in, with and across teams. Being a leader I have also been able to motivate my team yet working under pressure and performing superior results and playing a significant role as a team member
OFFICE ADMINISTRATION
Planning and Implementation Skills
Presentation Skills
Written and Verbal Communication Skills
Client / customer Management Skill
Liaison Skill
File Management Skill
REFERENCE
South African Breweries – The Soft Drink Division (ABI) Amalgamated Beverage Industry
Head Office – Human Resource Department (to verify employment)
Avon Justine (Pty) Ltd
Head Office – Human Resource Department (to verify employment)
BAA Communications Pty Ltd t/a Scie_Matical SA
Contact Person: Bongani Mazibuko
Company Position: Director / Founder
Contact Number: 078-***-****
Email address: *******@*****.***
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