Summary

I am a determined and enthusiastic professional with eight years of experience in property management. A well-presented and confident person, with excellent communication skills that enjoys working as part of a productive team to create a community lifestyle living for our residents. Looking to use my career experience as a property manager to grow long term with a management company.

Highlights

Bilingual Multifamily Property Management

Microsoft Office Budgeting & Billing

Onesite & Yardi Knowledge Resident Retention Leasing and Marketing Yieldstar Knowledge

Accomplishments

Developed annual budgets, including determining short and longterm goals to support the overall profit and rent growth objectives.

Transitioned community from 100% tax credit to a market rent community.

Leased 40% of the community that lost the section-8 voucher and replaced with a higher income demographic.

Raised occupancy to 95% and reduce expenses by 6% to be in line with budget so that community can be sold.

Responsible for increasing occupancy from 91% to 96% in a three-month time span

Raised occupancy to 93% from 83% and reduced expenses in order to be in line with budget.

Experience

Community Manager 240 Units

February 2021 – Present

Hillpointe Company

Manage staff of five efficiently by giving daily task to team members to complete and following up with residents and prospects to improve overall customer service.

Improved occupancy by 10% within my first three months of being at property.

Raised rental rates $500 monthly per unit for new move ins within the first 30 days of starting.

Managed work orders and dropped them from 40 to 50 sitting open daily to 10 to 15 work orders sitting open daily within a month timeframe.

Community Manager 200 Units

May 2020 – December 2020

Tishco Company – HUD & Tax Credit

Managed staff of seven efficiently by holding weekly meetings to discuss any task on hand and holding everyone accountable of responsibilities given to them.

Completed weekly status reports, tracking approved and declined applications, make readies, and renewals.

Responsible for reviewing all income and assets for new move ins and renewals and assuring all calculations are accurate to calculate correct income and residents rent amount.

Monthly check of running all new move ins and renewals through government system to assure resident has given all income to be included for rent amount.

Community Manager 100 Units

April 2019 – May 2020

South Oxford

Responsible for inspecting and walking the community to notice any capital expenditures that may be deemed necessary to be added to the 2020 budget.

Coordinate marketing initiatives, viewing and leasing of units.

Responsible of planning renewal events for resident retention.

Daily marketing through social media and delivering rate or specials flyers to nearby companies.

Planning of residential events.

Completed weekly status reports, tracking traffic, leases, and renewals.

Community Manager 200 Units

September 2015-November 2018

Pegasus

Responsible for maintaining daily operations for community.

Prepared weekly reporting to the owner on expenditure variances and leasing activity.

Tracked all monthly income and expenses and completed variance explanations and owner reports to explain on a monthly financial call with the owners.

Oversaw all renovations on the community and reported to the capex manager the progress.

Trained all new employees that came aboard so that they can have a knowledge of how the day-to-day property operations are conducted.

Resolved and troubleshoot any resident issues or concerns at the community.

Supervised a staff of five people to hold all job duties accountable.

Community Manager 276 Units

March 2013 to September 2015

Meadow Wood Property Company

Responsible for reducing vacancy exposure while weeding out delinquent residents and replacing with a higher qualified financial demographic.

Manage financial operations: Payments for leasing, property and business taxes, maintenance expenses, insurance and other expenses.

Analyze and calculate all essential information required, such as property taxes, building's physical condition and area population.

Coordinate marketing initiatives, sales and leasing of units.

Document and report all financial transactions related to the properties.

Responsible for handling all account receivables and managing all delinquent residents by setting up payment arrangements and filing on all delinquents and monitoring evictions.

Education

Oakland High School Murfreesboro, Tennessee Diploma: 2006

Middle Tennessee State University Murfreesboro, TN

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