Restaurant Staff Arabic

Raafet Mehdoui

** ***** ***, ******** ********

Address: Sousse, Tunisia

Mobile: +216********

EMAIL: **************@*******.**

EXECUTIVE SUMMARY

A talented individual who has had lifelong interest in hospitality industry. An experienced host who works hard to cultivate a high profile with guests, and possesses a strong understanding of hotel management and hotel life. I consider myself to be the beating heart of a department, and personally involved in providing the best experience to a guest throughout their stay.

CORE QUALIFICATIONS

Decision-making and Supervision

Up selling techniques and skills

Advanced revenue forecasting

Ability to deliver expected revenues

Project organization and coordination

Excellent communication skills and proven leadership qualities

Dedicated team player able to motivate and manage other team members

Ambitious, well presented,

PROFESSIONAL EXPERIENCES

Royal Selem Hotel : Head Waiter (May 2019- Aug 2021 )

Golf Course Restaurant : Host and Supervisor ( Dec 2017 - Apr 2019 )

Borj Khalaf Hotel Sousse : Waiter ( Oct 2015 - Nov 2017 )

(May 2019 – Aug 2021)

Responsible to lead a team consisting on 12 team members in order to provide the highest level of comfort and hospitality to all guests.

Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources

My personal strengths comprise of excellent communication skills, adaptability, quick learning, sincerity, very strong ability with follow up, creativity and technical acumen; being a strong team player and motivator who believes in leading by examples, with exceptional organizational and interpersonal skills.

My core competencies include my emphasis on brand standards

Royal Selem Hotel (Sousse, TUN)

(December 2017 – Apr 2019)

Coordinated with restaurant supervisor and performed all service as per requirement.

Assisted all restaurant staff and organized various events to keep up the morale.

Evaluated the wine list and provided consultation in pairing to all clients.

Maintained a neat and clean restaurant area at all times.

Ensured compliance to all fire regulations and hygiene level required in the restaurant.

Greeting customers and seating them at an appropriate table before they are introduced to their server of a restaurant host requires excellent interpersonal skills

Attend staff meeting.

Golf Course Restaurant (Sousse,TUN)

(October 2015 – Nov 2017)

Communication with guests inside and outside the restaurant,

Being present in all departments of the hotel, participation in leisure and events in the hotel

Borj Khalaf Hotel Sousse / October.2015-Nov.2017 /Waiter

EDUCATION AND QUALIFICATION

Higher Institute Of Tourism : Higher Technician Certificate ( July 2015 )

Sousse School of Tourism : Professional Technician Certificate ( July 2012 )

TRAINING

(December 2014-Mar2015)

Royal Selem Hotel

(December 2013-Feb 2014)

Golf Course Restaurant

(June 2013-Aug 2013)

Mövenpick Hotel

(December 2012-Mar 2013)

Borj Khalaf Sousse

(February 2012-Apr 2012)

Pastry Cherif Sousse

(July 2011-Aug2011)

Tej Marhaba Hotel Sousse

IT SKILLS

Proficient with Microsoft office applications: Word, Excel, Power Point, Outlook, Internet research

PERSONNAL DETAILS

MARITAL STATUS: Single

INTERESTS Reading, Football, Watch series

LANGUAGES: Arabic: fluent speak and write (mother tongue)

ENGLISH : ADVANCED SPEAKING AND WRITING

FRENCH : FLUENT SPEAKING AND WRITING

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