Front Desk Receptionist
Resume:
Jennifer Baker
********@***.***
Work Experience:
Patient Care Coordinator/Front Desk -Physicians Immediate Care
•Check in/out 50 to 80 patients a day
•Handle Front Desk solely answering all phone calls
•Update, Check Validity on Insurace and Medicaid
•Collect any co-pays and past due balances
•Experity, Velocidox, Clockwise, Qgenda, and PVM computer software used
•Scan in all documents into patients charts
•Fax any all records needed documents to doctors or hospitals
•Workman’s Comp Patients, EPS-drug screens, pre-employment, INS(immigration) immunizations and physicals,work and school physicals as well as common colds. X-rays and Stitches.
•Dispense in house medications
Accts Receivable
Climate Design - Clearwater, FL
August 2018 to Oct 2020
• Posting Payments/Running Credit Card Transactions
•Daily Invoicing
•Updating Job Costing/Sales To Date Worksheet Daily.
•Backup For Receptionist
•Month end A/R processes
•Collections
•Managing credit and refund requests
MS Office /Excel
•Excellent oral and written communication
• Authorization, Most and Global computer software used
•Able to work in a fast-paced environment
CSR
Sea World Employment Center - Orlando, FL
April 2015 to July 2018
Customer Service
•Inbound Calling for all Sea Parks FL, CA, VA, PA, TX
•Sales, tech calls, customer relation calls and escalations
Loan Officer
INSTALOAN - Orlando, FL
October 2014 to February 2015
Process Title Loans, Signature Loans and Personal Loans
•Collections Calls, Field Visits, and scanning files
Dillard's Selling Specialist Orlando,FL
September 2012 to November 2014
Mens Department Sales With Daily Sales goals
•Highest Sales Rep for 2013/$494,000 in one year
•Answer phones
•Returns/ Exchanges
•Mentor/Train new employees
•Responsible for merchandise setup, displays
•Promoted w/in 7 months to Selling Specialist
•Train/Mentor other employees
Front Desk Receptionist
Wyndham Vacation Ownership - Orlando, FL
March 2012 to September 2012
Guest Services/Front Desk Position
•Check in /Check out guests
•Handle incoming phone/reservation
•Handles multiple complaints from guests
Education
Diploma
New Haven High
A.A. in Business Management/ Administration
Ivy Tech Community
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