Jennifer Baker

adoj1h@r.postjobfree.com

260-***-****

Work Experience:

Patient Care Coordinator/Front Desk -Physicians Immediate Care

•Check in/out 50 to 80 patients a day

•Handle Front Desk solely answering all phone calls

•Update, Check Validity on Insurace and Medicaid

•Collect any co-pays and past due balances

•Experity, Velocidox, Clockwise, Qgenda, and PVM computer software used

•Scan in all documents into patients charts

•Fax any all records needed documents to doctors or hospitals

•Workman’s Comp Patients, EPS-drug screens, pre-employment, INS(immigration) immunizations and physicals,work and school physicals as well as common colds. X-rays and Stitches.

•Dispense in house medications

Accts Receivable

Climate Design - Clearwater, FL

August 2018 to Oct 2020

• Posting Payments/Running Credit Card Transactions

•Daily Invoicing

•Updating Job Costing/Sales To Date Worksheet Daily.

•Backup For Receptionist

•Month end A/R processes

•Collections

•Managing credit and refund requests

MS Office /Excel

•Excellent oral and written communication

• Authorization, Most and Global computer software used

•Able to work in a fast-paced environment

CSR

Sea World Employment Center - Orlando, FL

April 2015 to July 2018

Customer Service

•Inbound Calling for all Sea Parks FL, CA, VA, PA, TX

•Sales, tech calls, customer relation calls and escalations

Loan Officer

INSTALOAN - Orlando, FL

October 2014 to February 2015

Process Title Loans, Signature Loans and Personal Loans

•Collections Calls, Field Visits, and scanning files

Dillard's Selling Specialist Orlando,FL

September 2012 to November 2014

Mens Department Sales With Daily Sales goals

•Highest Sales Rep for 2013/$494,000 in one year

•Answer phones

•Returns/ Exchanges

•Mentor/Train new employees

•Responsible for merchandise setup, displays

•Promoted w/in 7 months to Selling Specialist

•Train/Mentor other employees

Front Desk Receptionist

Wyndham Vacation Ownership - Orlando, FL

March 2012 to September 2012

Guest Services/Front Desk Position

•Check in /Check out guests

•Handle incoming phone/reservation

•Handles multiple complaints from guests

Education

Diploma

New Haven High

A.A. in Business Management/ Administration

Ivy Tech Community

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