SAMANTHA adoiuq@r.postjobfree.com ***-***-SUNDBORG ***0 Fairbanks, AK 99712

Driven and compassionate rehab tech with 4+ years hands-on experience in fast-paced environment. Accountable and responsible with a strong focus on patient wellness. Accomplished at performing hands-on therapy and training new technicians. Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Knowledgeable and skilled Hospitality professional successful at balancing guest and business needs. Well-organized in managing check-in and checkout procedures, as well as coordinating services with diverse team members. Good multitasking, planning and communication skills. CrossFit Level 1 Coach Crossfit Fairbanks - Fairbanks, AK 01/2019 - Current Guided clients in safe exercise, taking into account individualized physical limitations. Watched clients during exercises and assisted with exercises. Coach 2 classes per week in a safe upbeat and Energetic Environment. Rehab Technician ATI Physical Therapy - Fairbanks, AK 07/2015 - Current Monitored and assisted physical therapists during treatments. Treated injuries non-invasively via heat, cold and exercise as authorized by physical therapist. Documented and filed patient health reports and charts. Maintained and stocked equipment used in physical therapy and occupational therapy treatment areas. Delivered hands-on assistance to physical therapists in conducting in-patient treatment. Performed non-clinical functions, including answering phones, scheduling, collecting payments and transporting patients.

Trained 3 new hire Rehab Techs in job function as directed by on-site therapists and other professionals. Often filled in for the front office when needed

Front Office Receptionist ATI Physical Therapy - Fairbanks, AK 07/2015 - Current Greeted incoming patients and verified paperwork to manage smooth intake processes. Determined needs of visitors and provided information or solutions. Managed and anticipated clerical needs of company employees, including copying, faxing and file management.

Managed customer complaints and rectified issues to complete satisfaction. Costumer Service Great Harvest Bread Co - Fairbanks, AK 08/2012 - 04/2015 Answered any costumer questions

Check costumers out and take payments

Take orders in person and over the phone

Greet costumers

Make sandwiches and prep food

Make coffee

Resolve any complaints and try to satisfy customers. Summary

Experience

Organizational strengths

High-energy attitude

Problem-solving abilities

Active listening

Adaptive team player

Patient care scheduling

Self-discipline

Flow sheet charting skillfulness

Customer assistance and interaction

Physical therapy

Using modalities on patients.(heat,ice,e-stim,

ultrasound)

University of Alaska Fairbanks Fairbanks, AK 05/2019 Associate of Arts: General Studies

CrossFit Spokane, WA 11/2019

CrossFit Level 1 Course : CrossFit

ATI Physical Therapy Jeniffer Carlson 907-***-**** Great Harvest Bread Eric Cray 907-***-****

Crossfit Fairbanks Samantha Tolbert +1-907-***-**** Skills

Education and Training

References

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