Savannah Brown *** East Victory Rd Apt. C-***

Meridian Idaho, 83642

208-***-****)

adoiue@r.postjobfree.com

EXPERIENCE

Flying J, Boise Idaho- Cashier/ Deli Production

October 24, 2015- July 17, 2016

Helped customers and truck drivers at the field desk Dealing with T-checks, Comdata checks, working the cash register with e ciency

Worked in the deli maintaining food safety standards Cleaned bathrooms, counters, maintained the front of the store by myself

Worked all shifts from morning, swing and graves

AVID Tutor - Main Tutor

December 10th, 2014- June 8th 2015

Helped run a group of students to help maintain their Grades and their daily lives.

Was responsible for checking grades, binders and e cient Projects to help keep them balanced.

Posed questions instead of giving answers right away to students about subjects they had.

Tutored English, Math, Science

Walmart- Deli Production

July 21st 2016- May 18th 2017

Helped maintain a deli serving customers and maintaining food safety standards

Able to clean and break down machines that cooked food such as rotisserie chicken to using fryers.

SKILLS

Able to work under pressure

in a fast environment

Able to read and scan

T-checks, EFS and Comdata

Learn to multitask by

planning out my schedule

accordingly

Proficient in Microsoft word

and excel.

Ability to troubleshoot Apple

products

Multitasking using multiple

tools

Proficient in payment

systems (online and o )

Reviewing multiple accounts

Basic coding abilities

(Javascript)

Proficient in UCD (Universal

Collections Desktop)

Troubleshooting basic

computer skill issues.

AWARDS

Multiple Citi Gratitude

Awards

LANGUAGES

English

Kept up cleaning standards while working in a fast paced environment.

Worked all shifts rotating between mornings and swings. Teleperformance- Apple Technical Support

June 20th 2017 - October 15th 2017

Helped customers with technical issues over the phone Maintained quality assurance with customers to the highest standards

Able to multitask and use up-to-date tools and the latest technology Apple comes out with

Helped provide emotional support and empathy with

customers over issues with their Apple products

CaptionCall

January 7th 2018- May 30th 2018

Helped caption calls to hard of hearing customers/deaf customers.

Kept up to date with the most recent technology and new programs that were up to date.

Worked at high speeds/captioning those calls while maintaining a Captioning voice.

Citibank- Collections Specialist 3

May 30th 2018 - Continuous

Helping clients who fell past due with payment plans. Kept up to date with changes in the financial industry. Reviewing statistics and changes on the production floor. Helped review multiple accounts o ine to review errors and rectify persistent issues causing G360’s.

Helping clients in stressful situations by coming up with payment options, also alleviating any stress by being empathetic and creating resolve. While also saving accounts to help the specific portfolio that I worked under. Help coached other colleagues in areas where there were points of weaknesses in regards to following Compliance and Targeted Call Reviews.

Maintained a Consistently Strong rating throughout the year of 2019 for my yearly performance.

EDUCATION

College of Western Idaho- Associates in Criminology August 21 2015, - Not continued.

Livermore Valley Charter Preparatory High School-

Graduated

August 21st 2013- June 10th 2015

.

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