Medical Billing Center Representative

KRYSTIN VALENTI

Franklin, VT 802-***-**** adoisi@r.postjobfree.com

OBJECTIVE

Detail oriented recent college graduate with an Associate in Occupational Studies in Clinical Medical Assisting with 17+ years of work experience and a proven knowledge of confidential correspondence, customer service and data entry. Praised as efficient by my peers, I can be relied upon to help your company achieve its goals. SKILLS

• Billing and Coding

• Medical Terminology

• Microsoft Office

• Pharmaceutical

Terminology

• Sterile Technique and

Preparations

• Digital Communication

Skills

• Phlebotomy

• CPT Codes

• ICD 10

• HCPCS

• DRG

• HIPPA

• OSHA

• CLIA

EDUCATION

Independence University, September 2020

Associate in Occupational Studies Medical Assisting 3.9 GPA

Bryan University, February 2021

Medical Billing and Coding Certificate

4.0 GPA

RELEVANT COURSEWORK: Medical Terminology & Medical Specialties AWARDS & HONORS:

• National Honor Society Inductee

• ALPHA BETA KAPA Cum laude

EXPERIENCE

February 2021 – May 2021

COVID Call Center Representative • MAXIMUS

• Fill out application for COVID-19 vaccinations.

• Collect extended health information such as current as well as previous conditions to ensure correct information is given.

• Ensure patient has never had adverse reactions from prior vaccines.

• Educate callers on the different vaccines, side effects, complications, and benefits of vaccine.

• Confer with customers by telephone to provide information about products or services, take orders, cancel accounts, or obtain details of complaints.

• Schedule appointments, maintain and update website and calendars, obtain all demographic information, payment method and insurance coverage.

160 Hour Externship

Patient Access Representative • Northwestern Medical Center

• Explain policies, procedures or services to patients using medical or administrative knowledge.

• Ask questions in accordance with instructions to obtain various specified information, such as person name, address, age, religious preference, or stat of residency.

• Compile, record and code results or data from interview or survey, using computer specified form.

• Perform patient services, such as answering telephone or assisting with financial or medical questions.

• Review data obtained from interview for completeness and accuracy.

• Perform other office duties as needed, such as telemarketing and customer service inquiries, billing patients and receiving payment.

CERTIFICATIONS

• Contact Tracer Course with John’s Hopkins University

• Certified in First Aid & CPR

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