Multitasking
Communication Prioritizing
Seeking an opportunity in your company as a Receptionist or a first port of call or sales position.
Highly skilled and meticulous Call Center Representative with a superb record of customer satisfaction and successful sales. Adept multitasker able to address multiple customer and company tasks with the highest degree of professionalism and accuracy. Flexible scheduling availability to include evenings, weekends, and some holidays.
Looking to utilize my practical experience in sales into assisting your organization meet it objectives and exceed expectations. I am currently unemployed thus my availability is immediate.
PERSONAL PARTICULARS
Gender: Female Driver’s License: Code C1
Date of Birth: 14 June 1994 Health: Excellent
CAREER OBJECTIVE
SKILLS
Organizational Interpersonal Initiative
Dependability MS Office Presentation
WORK EXPERIENCE
Consultant
CCI
• Customer complaint and services
• Liaise with various departments
• Activate the accounts
• Adapting to all business practices
• Assist in improving business practices
• Streamline production and ADHOC
June 2018-March 2021
Sales Agent
Cell C Umhlanga
• Selling Cell C products
• Promoting the brand
• Resolving customer issues and complaints
• Advising customers on the brands products
• Ensuring the brand values are maintained.
Feb 2017 to Jan 2018
Sibusisiwe Precious Jali
Receptionist/ Client Services
Richmond Combined School
2012
The University
of KwaZulu-Natal
B Com Accounting-in complete
Prizes and Achievement
Top Agent for QA: 78.89%-CCI
REFERENCES
Fundiswa Gcaleka
Call Centre International CCI, Operations
Manager
Phone: +27-765******
Sihle Mabaso
Cell C Umhlanga, Regional Channel
Manager
Phone: +27-315******
CONTACT ME
Phone: +27-768******
E-mail: *********@*****.***
C1356 Sibusiso Mdakane Drive,
Umlazi,4066