Enterprise Business Architect Leader

ANDREW GUITARTE

www.linkedin.com/in/acguitarte • 925-***-**** • ************@*****.***

SUMMARY

ENTERPRISE BUSINESS ARCHITECT LEADER

Versatile Full Stack Enterprise Architect specializing in Business Architecture with 10+ years of end-to-end Delivery & Execution experience for Digital Business Transformation programs. Possesses 15+ years of Pre & Post Sales Consulting experience solving complex CRM, BPO, & ITSM business problems as a Trusted Advisor for Fortune 500 companies. Recognized by peers over 5+ years for performing Leadership & Volunteering roles expanding bodies of knowledge in Enterprise & Business Architecture.

ADDITIONAL RELEVANT EXPERIENCE: Principal Enterprise Architect, Solutions Architect, Data Center Program Manager, CTO, COO, Business Development Executive, Territory Services Lead, e-Business Project Manager.

COMPETENCIES

Influencing Business Strategy Leading Innovation Communicating with Business and Technology Leaders Regulatory Compliance Building an Effective Architecture Organization Explicitly Represent Artifacts within the Architecture Framework Understanding of Appropriate Technologies Developing Value Propositions Crafting Sales Proposals End-to-End Delivery & Execution.

SKILLS

Leadership: Active Listening, Executive Presence, Pre & Post Sales SME, Interpersonal Communication, Complex Problem-Solving, Team Building, Grit, Group Session Facilitation.

Frameworks: Solutions Engineering, Agile, Project Management, Business Analysis, BPO/BPS, IT Service Management, Full Stack Development, TOGAF, ITIL, SAFe, BIAN, UML, PMBOK, BABOK, BizBOK.

Software: ServiceNow, Salesforce, Pegasystems, Alfabet, Tableau, Microsoft Power BI, SQL Server, PostgreSQL, MySQL, Oracle, Workday, Workplace, Salesforce Cloud, Oracle Cloud, Azure, AWS, Heroku, Cisco, Adobe, SharePoint, DevOps, Big Data.

Programming Languages: PowerShell, C/C++, .Net, Java, HTML/CSS, Python, JavaScript, jQuery, REST, Docker, Kubernetes, TensorFlow, Git, Jenkins, Hadoop.

PROFESSIONAL EXPERIENCE

Enterprise Business Architect, February 2010 to Current

Wells Fargo – San Francisco, CA

Co-led target state assessment program of 5 Enterprise Services Governance Office (ESGO) business operations mapping 150+ high-level requirements in RFP against $2.5+ million worth of PaaS capabilities such as ServiceNow & Alfabet: Jointly accountable for overseeing end-to-end program delivery of transformational changes needed to achieve ESGO's objectives, informed by deep industry & SaaS/PaaS product expertise.

Led QC redesign & testing of 125+ tests to reduce Service Catalog generation errors by >80% used in submitting Resolution & Recovery Planning narratives to regulators using data tools such as Alteryx, Tableau, & Power BI: Built with internal customer to amend & approve changes as necessary.

Co-led Business Architecture Center of Excellence (BACOE) over 11+ years, launching the Business Architecture Council advising C-level & 10+ LOB executives in Application Rationalization, Investment Optimization, Risk Management with 30 senior architects & technology managers in regular attendance: Established Center governance & members' strategic vision while co-driving the transformation office team & business and/or functional teams (program management, member experience, change management, training, communications, business process, etc.) from Center setup through delivery execution.

Led 2 Business Architecture Summits with 25 senior architects to define an enterprise-level Business Capability Model & eventually a Target State Capability Model using TOGAF, Banking Industry Architecture Network (BIAN) standards, & ISO/IEC 42010 Architecture Description Metamodel: Collaborated with cross functional teams to ensure One Wells Fargo approach to delivery (with Diversity & Inclusion, Team Member Networks, Product Teams, Staffing teams, etc.).

Technology Relationship Manager, January 2008 to February 2010

Wells Fargo – San Francisco, CA

Led & managed $30+ million technology business process outsourcing relationships across 5 LOBs & Wells Fargo Technology BPO Centers in India & Philippines using virtual machines, RPA, CRM, & SaaS/PaaS tools such as Pegasystems & Salesforce: Worked hand in hand with internal teams (Product Teams, Technology, HR & Legal) to develop & manage strategy & drive LOB outsourcing adoption initiatives, maintaining these through life of the relationship.

Led Workflow-as-a-Service POC & pilot hybrid cloud saving $2+ million in Pegasystems licenses while reducing operational risks: Spearheaded pursuit of large-scale deals, working cross-functionally within Wells Fargo to ensure promised delivery aligned with the LOBs' objectives while working with teams to deliver the pitch, define scope/team & contribute to pricing & contractual arrangements.

E-Business Systems Consultant, June 2006 to January 2008

Wells Fargo – San Francisco, CA

Led competitive assessment, business architecture mapping, financial analysis, & pilot for enterprise wide OmniAuth program avoiding multimillion dollar fees and increasing code reuse by 50%: Forged communications within Wells Fargo up to the CxO level regarding expectations, performance, governance, & issue escalation/resolution during delivery to ensure success.

Architected product strategy roadmap for Digital Marketing & Enterprise Content Management platform across 13 divisions to double productivity: Conducted deep industry analyses in the CX, CRM, & Service Design domains & executed due diligence for high-profile vendors including Oracle & Salesforce.

ADDITIONAL RELEVANT EXPERIENCE

Development Bank of the Philippines Data Center - EVP & COO Principal Enterprise Architect Data Center Program Manager - Accountable to the Board for P&L & data center operations including BPO, CPQ, supply chain, & order management by leading 200+ employees to cover key e-Government accounts consistently exceeding $150+ million quota.

Mapua University IT Center - Chief Technology Officer - Accountable to the Board for managing a $50 million project portfolio, selling new projects, & managing all sales, effectively leading & inspiring the Professional Services team members engaged in the services delivery.

IBM - Territory Services Lead e-Business Project Manager - Led $100+ million IBM Global Services delivery as Country Services Manager & co-led design & preliminary buildout of $8+ million e-Business Innovation Center in Singapore & Malaysia as candidate sites to generate >150% ROI.

Micro-D International - VP & Business Development Executive Training Center Director - Led proposal development & traveled up to 80% coaching 10+ global sales team members for successful Smart Card ventures in Brazil & Philippines tapping $250+ million budgets.

PriceWaterhouseCoopers - Consultant Solutions Architect - Expanded continued development of internal processes, artifacts, & methodologies to improve pre-sales & post-sales service delivery by 30% to the most strategic clients.

EDUCATION

Doctorate: Business Administration

Golden Gate University - San Francisco, CA

Master of Science: Computer Science, Artificial Intelligence

Ateneo De Manila University

Bachelor of Science: Mathematics, Computer Science

Ateneo De Manila University

CERTIFICATIONS

TOGAF 9.2 Certified Salesforce Certified Architect (In Progress) Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) PMI-Agile Certified Practitioner (PMI-ACP)

AFFILIATIONS

Golden Gate University - Adjunct Professor

Cutter Business Technology Journal - Contributor

International Institute for Business Analysts - Author, Enterprise Analysis, BABOK 3.0

Business Architecture Guild - Founding Advisory Board Member

AWARDS

Patent Issued, Cognitive & Heuristics-Based Emergent Financial Management, USPTO

Silver Medal, Novice Bodybuilding Division, US National Physique Committee

2016 Invention of the Year, Wells Fargo

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