Wilfred Xavier.V

No-**, Bharathipuram,

Sowripalayam (po), Coimbatore,

Tamilnadu- 641028.

Contact No: +91-960*******

Email: adoiqk@r.postjobfree.com

Career Objective:

The passion towards technology emerged through computers made me choose this discipline; I have learnt the basics with great interest and would like to show my talent in the profession for the growth of the organization as well as mine.

Brief Profile:

A computer-centric person with more practical knowledge

Command over English, Tamil and Malayalam, flair for writing.

A persuasive communicator who loves communicating and believes that communication can do wonders.

A self-motivated and result oriented individual with the capability of multitasking.

Energetic, hardworking and a consistent player with team spirit.

Educational Qualifications:

Completed B.E.(Electrical and Electronics- regular) in Karunya institute of Technology, during the period 1999-2002

Diploma in Computer Technology (D.C.T - regular) in Christ the king institute of Technology, O.K. Mandapam, Coimbatore, during the period 1995-1998.

Completed SSLC in boys Hr.Sec. School, Sidhapudur, Coimbatore during the period 1994-1995.

CURRENT EXPERIENCE:

HEXAWARE TECHNOLOGIES, Sungam, Coimbatore.

SINCE (8-YEARS 01-04-2013 TILL NOW)

DESIGNATION: Senior Specialist

JOB PROFILE:

Ability to work independently and as a team.

Monitor team member’s performance to ensure achieving their production scores.

Maintaining team attendance shrinkage and escalations on a daily basis.

Proficiency in supporting MS Windows XP, Ultimate, 7, MS Office; Excel, Outlook.

Report to management on a daily basis regarding productivity and recorded dailywork load and schedules.

Involved in Inbound & Outbound Calls.

Hands on Email-marketing.

Batch work(reunify the data’s which is collected from the executive’s for uploading them to the client end)

Direct client Communications( Sending reports through mail and also on calls)

Went directly to meet the customer to collect payments(Via Swiping machine, Cheque )

PRE- EXPERIENCES:

Worked in Loan section in ICICI Bank(via agency), Ramnagar, Coimbatore, during the period 2003 to 2004

ADEC (Abu Dhabi Education Council) - (3 Years, EVENT MANAGEMENT, Organizer) during the period 2005 to 2008.

Fuego Info, Coimbatore – (3 Years, Data Entry Operator-2 Years, Team In-charge- 1 Year) during the period 2009 to 2012.

Technical Skills:

Microsoft Packages: MS Office.

Hardware and Networking.

Accolades:

●Secured long term service award.

●Secured Recognition and Rewards for two months among 30 executives.

●Secured Pillar of Support award.

●Secured Steady player award.

●Participated in National level technical symposium.

●Social activities: Nss volunteer in college.

Personal Profile:

Father’s Name : Mr. (Late) S.Vincent.

DOB : August 20th, 1978.

Marital Status : Married

Nationality : Indian

Declaration:

I hereby declare that all the information provided above is correct and complete to the best of my knowledge.

Date : Yours faithfully,

Place :

Wilfred Xavier.V

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