Personal Details

Tladi Samuel Mogapi

Focused Hardworking individual

Gender: Male

Languages

English – Fluent

Afrikaans – Intermediate

Address: **** ********, ******** ****

Email: adoio3@r.postjobfree.com

Contact: 067-****-***

Relocation: willing to relocate anywhere

I am a really hard working person where I put my heart to what I do. Always striving to achieve more and to promote the company I work for. I would describe myself as a dedicated and well-mannered individual when coming to respect and obey work policies. Education

Crystal Spring Combined School

2008

Matric

Effective Interactions – Vanderbijlpark, Gauteng

January 2016 to December 2018

Certificate in Business Administration Level 4

Work Experience

Pins Bowling Supervisor

Emerald Resort & Casino – Vanderbijlpark, Gauteng September 2017 to 2020

Ordering of stock for bowling machines

Doing stock take for Bar and Operating equipment

Dealing with suppliers and creating specialized promotions Marking up of stock at bar

Doing monthly rosters for the team

Maintaining cleanliness of bowling alley

Providing assistance with new promotions and specials Making booking and dealing with customer complaints Allowing proper customer service

Ordering of stock for bar

Front Office Supervisor

Emerald Resort & Casino – Vanderbijlpark, Gauteng

July 2015 to September 2017

Dealing with suppliers with retail stock

Making up of stock

Doing stock take

Doing rosters and daily cash ups

Ordering of stock for Kitchen and Reception

Handling game drive bookings

Maintaining proper hygiene at the kitchen

Dealing with customer complaints

Uploading daily stats

Creating new ideas to generate revenue

Lifeguard

Emerald Resort & Casino – Vanderbijlpark, Gauteng

October 2013 to July 2015

Looking after patrons

Providing first aid to patrons

Assisting non swimmers

Cleaning of the Aqua dome

Skills

Microsoft Office

Packing

Customer Service

Bartending

Merchandising

References

Laurent Pazariz

082-***-****

OPS Manager

Emerald Casino – Company

Monica Koatla

078-***-****

Assistance Manager

Emerald Casino – Company

Boniswa Luangomba

067-***-****

Receptionist

Animal World – Company

Emerald Safari Resort (Pty) Ltd, 777 Frikkie Meyer Boulevard, Vanderbijlpark, Gauteng, South Africa. Postal address: Private Bag X777, Vanderbijlpark, 1900, Tel: +27 (0-16-982-****, Fax: +27 (0-16-982-****, e-mail: adoio3@r.postjobfree.com Directors: S. Sculpher (British), A.G. Oswald (British), T.P.W. Ponoane, M.I. Scott, M.K. Twala, D.Senokwane* (*Alternate). Reg no: 1997/007634/07, VAT no: 495*******, www.emeraldcasino.co.za

30 August 2021

Reference Letter

This letter hereby serves to notify you that Mr Samuel Mogapi was employed at Emerald Resort and Casino from 2013 – December 2020.

Employee number: 90677

Department: Leisure and Entertainment

Roles & responsibilities:

1.) General Leisure Attendant and Lifeguard (2013 – 2015) Sam was responsible for ensuring that the Aquadome waterpark is fully operational by making sure that the setup is done and checklists completed. His leadership quality was picked up early and later he was assigned as team leader of the Lifeguards. In his team leader role he would facilitate lifeguard training and first aid training for those shadowing him.

2.) Animal World Front of House Supervisor (2016 – 2018) Sam was promoted to lead the Animal World front of house team. He was responsible for scheduling the staff, and he would ensure that stock for the shops is ordered and packed out on the shelves. He would also oversee the Restaurant and account for Cost of sales.

3.) Pins Supervisor (2019 – 2020)

Sam was promoted to manage the Ten- Pin bowling alley which also included the Bar operation. He would carry out cash-ups, derive stats, track sales, and account for the Bowling and bar revenue.

Review: Sam is a highly skilled and experienced team member who worked exceptionally hard. He has shown competencies in all our respective outlets, he is disciplined, flexible, and focused. He is a team player and is able to work in a high pressured environment. We have been honored to have had him serving in our organization and he is highly recommended.

For further engagement regarding Mr Sam Mogapi kindly please contact me on 016-***-**** or alternatively email me: adoio3@r.postjobfree.com Yours Sincerely,

Thato Mfono

Assistant Leisure Manager

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