SUMMARY

Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.

SKILLS

Portion control

Hiring procedures

Purchasing

Service records

Staff leadership

Sanitation

Training

Recruitment and hiring

Portioning understanding

Communications

Acccounts Receivable

Equipment Operation

Invoice Generation

Team Building

Entry management

First Aid/CPR

Budgets

Stock Rotation

Customer Service

Account Reconciliation

EXPERIENCE

Food Service Manager / Texas Department of Criminal Justice - Huntsville, TX

03/2018 - 04/2020

Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.

Established and managed effective controls for labor and inventory costs.

Controlled portion sizes and garnishing for optimal cost controls.

Scheduled over 22 employees by assigning shifts.

Maximized food quality by closely monitoring shipments, preparation and food handling by team members.

Trained and mentored up to 5 new employees each quarter.

Adhered to all company food, safety, quality and sanitation policies.

Assessed employee schedules for effectiveness and approved all timesheets.

Correctional Officer / Texas Department of Criminal Justice - Huntsville, TX

04/2014 - 02/2018

Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

Applied non-violent response tools and physical restraint during problematic situations.

Detected potential threats and quickly defused conflicts.

Supervised inmates during day-to-day activities.

Inspected cells and conducted random searches of common areas.

Promoted rehabilitation of offenders and maintained safety of staff and residents.

Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

Attended regular trainings and maintained appropriate certifications.

Supervised inmates during meals, visits, recreation, telephone calls and shower time.

Waitress / Jalisco Texas Pepper - Livingston, Tx

05/2011 - 04/2012

Calculated charges, issued table checks and collected payments from customers.

Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.

Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.

Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.

Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Answered phones politely and promptly, accurately recording and confirming reservations.

Assisted kitchen staff with food counts by determining number of items required for complete service.

Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.

Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.

Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.

Instructional aide and behavioral support leader

Livingston ISD

Help students who struggle with reading and writing.

provide support to students that are troubled.

write reports to counselors.

contact parents and hold meetings

EDUCATION AND TRAINING

Livingston High School - Livingston, TX

06/2012

High School Diploma

Lone Star College System - Spring, TX

Dental Hygiene

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