OLELE JOY MUNACHI
070******** **********@*****.*** 12, Ikija Street, Bajulaiye, Somolu, Lagos.
www.linkedin.com/in/olele-joy
SUMMARY
A highly motivated and result driven individual with capacity to lead and or become a team member. Work with little or no supervision, brace up to challenges and adapts easily to changes, always willing to learn and contribute positively to the growth of the establishment.
OBJECTIVE
I am a growth and performance driven Individual with hands on experience in executing administrative operations while driving office efficiency and maximizing profit, also demonstrating steadfast commitment to providing outstanding administrative management and achieving company's success.
SKILLS
Coordination & Negotiation
Verbal & Written Communication
Time Management
Computer Literate
Microsoft Office
Good customer relationship.
Proficient in soft skills
OTHER QUALIFICATIONS
Jobberman Soft-Skills Fundamentals (2020)
Career for English Development
(COUSERA) 2021
Creating your online Course Business
Amplify 2021
Experience
Deputy Admin Officer/Customer Relationship Manager 2020-2021 Solarity Plus Limited
Supervision of all departments in the organization.
Assisted with projects, including organizing physical and digital files for proper tracking and required recordkeeping.
Promoted productivity by handling all administrative tasks, including schedules and correspondence.
Prepare communications, such as memos, emails, reports and other correspondence.
Onboarding of new customers
Prompt response to customers inquiries via phone, emails and in person
Communicating with customers through various channels
Build sustainable relationship and trust with customers through open and interactive communications
Knowing our products inside and out to properly answer questions when asked.
Keeping records of customer’s interactions, comments and complaints.
Update customer’s records in the system, including notes about interactions.
Encourage customers to complete surveys.
Communicating and co-coordinating with colleagues as necessary.
Sending regular check-in messages to customers either for maintenance or regular messages.
Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Resolve administrative problems and inquiries
Administrative Assistant/Inventory Manager 2019- 2020 Vanpeux Global Synergy Limited
Handling of communication between Staff and Management.
Stored office supplies and kept meticulous inventory by performing item counts on weekly basis.
Assisted with projects, including organizing physical and digital files for proper tracking and required recordkeeping.
Promoted productivity by handling all administrative tasks, including schedules and correspondence.
Prepare communications, such as memos, emails, reports and other correspondence.
Submit and reconcile expense reports.
Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Coordinate and maintain records for staff, telephones, and petty cash.
Resolve administrative problems and inquiries
Examine the levels of supplies and raw material to determine shortages.
Document daily deliveries and shipments to update inventory.
Stayed on top of tracking procedures, updating databases, zohobook and canva spreadsheets.
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Sales Representative 2018
Best Choice Supermarket
Document daily sales manually and on computer
Attend to customers
Document deliveries and update inventory
Take note of customers complaints and attend to them
Do weekly and monthly stock count for proper documentation Class/Subject Teacher 2016-2017
Oceejay Montessori School
Develop curriculum to meet developmental goals and instructional activities
Prepare lesson materials, grade papers, manage the classroom, and evaluate and give feedback to students
Exercise open and respectful communication with families, co-workers, supervisors, and other school staff
Measure progress and accomplishments of students towards their academic achievements on a regular basis and provide progress reports as required
Communicate with parents/guardians of pupils on their performance regularly through call and face meeting.
EDUCATION
Senior School Leaving Certificate Junior School Leaving Certificate Angus Memorial Senior High School Morocco Comprehensive School 2013-2016 2010-2012
First School Leaving Certificate
Greenland international School
2005-2010
REFEREE(S)
Mr. Olele Henry Mr. Akanugwo Bright
Dispatch Rider Estate Surveyor/Facility Manager