OLELE JOY MUNACHI

070******** adoijl@r.postjobfree.com 12, Ikija Street, Bajulaiye, Somolu, Lagos.

www.linkedin.com/in/olele-joy

SUMMARY

A highly motivated and result driven individual with capacity to lead and or become a team member. Work with little or no supervision, brace up to challenges and adapts easily to changes, always willing to learn and contribute positively to the growth of the establishment.

OBJECTIVE

I am a growth and performance driven Individual with hands on experience in executing administrative operations while driving office efficiency and maximizing profit, also demonstrating steadfast commitment to providing outstanding administrative management and achieving company's success.

SKILLS

Coordination & Negotiation

Verbal & Written Communication

Time Management

Computer Literate

Microsoft Office

Good customer relationship.

Proficient in soft skills

OTHER QUALIFICATIONS

Jobberman Soft-Skills Fundamentals (2020)

Career for English Development

(COUSERA) 2021

Creating your online Course Business

Amplify 2021

Experience

Deputy Admin Officer/Customer Relationship Manager 2020-2021 Solarity Plus Limited

Supervision of all departments in the organization.

Assisted with projects, including organizing physical and digital files for proper tracking and required recordkeeping.

Promoted productivity by handling all administrative tasks, including schedules and correspondence.

Prepare communications, such as memos, emails, reports and other correspondence.

Onboarding of new customers

Prompt response to customers inquiries via phone, emails and in person

Communicating with customers through various channels

Build sustainable relationship and trust with customers through open and interactive communications

Knowing our products inside and out to properly answer questions when asked.

Keeping records of customer’s interactions, comments and complaints.

Update customer’s records in the system, including notes about interactions.

Encourage customers to complete surveys.

Communicating and co-coordinating with colleagues as necessary.

Sending regular check-in messages to customers either for maintenance or regular messages.

Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.

Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Resolve administrative problems and inquiries

Administrative Assistant/Inventory Manager 2019- 2020 Vanpeux Global Synergy Limited

Handling of communication between Staff and Management.

Stored office supplies and kept meticulous inventory by performing item counts on weekly basis.

Assisted with projects, including organizing physical and digital files for proper tracking and required recordkeeping.

Promoted productivity by handling all administrative tasks, including schedules and correspondence.

Prepare communications, such as memos, emails, reports and other correspondence.

Submit and reconcile expense reports.

Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.

Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Coordinate and maintain records for staff, telephones, and petty cash.

Resolve administrative problems and inquiries

Examine the levels of supplies and raw material to determine shortages.

Document daily deliveries and shipments to update inventory.

Stayed on top of tracking procedures, updating databases, zohobook and canva spreadsheets.

Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Sales Representative 2018

Best Choice Supermarket

Document daily sales manually and on computer

Attend to customers

Document deliveries and update inventory

Take note of customers complaints and attend to them

Do weekly and monthly stock count for proper documentation Class/Subject Teacher 2016-2017

Oceejay Montessori School

Develop curriculum to meet developmental goals and instructional activities

Prepare lesson materials, grade papers, manage the classroom, and evaluate and give feedback to students

Exercise open and respectful communication with families, co-workers, supervisors, and other school staff

Measure progress and accomplishments of students towards their academic achievements on a regular basis and provide progress reports as required

Communicate with parents/guardians of pupils on their performance regularly through call and face meeting.

EDUCATION

Senior School Leaving Certificate Junior School Leaving Certificate Angus Memorial Senior High School Morocco Comprehensive School 2013-2016 2010-2012

First School Leaving Certificate

Greenland international School

2005-2010

REFEREE(S)

Mr. Olele Henry Mr. Akanugwo Bright

Dispatch Rider Estate Surveyor/Facility Manager

090******** 080********

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