Skills
●Admin (Filing, Faxing, Typing)
●Basic Reporting
●Microsoft Office (MS Word, MS Excel, Email)
●Customer Service
●Direct Sales
●Professionalism
●Stock Control
●Problem Solving
●Verbal Communication
●Attention to Detail
●Accuracy
●Multitasking
●Telephone Etiquette
●Answering Calls
●Taking Messages
●Teamwork
●Discretion and Judgement
●Patience
●Resourcefulness
Education
Secondary School: Springfield Coaching Centre (Lusaka, Zambia) - 2018
Highest Standard Passed: Matric
Subjects Passed: English, Biology, Commerce, Geography, Mathematics & Physical Science
Employment History
Position: General Assistant
January 2019 to November 2019
Salon Candice
Lusaka, Zambia
Assisted with the daily operations of the business:
●Made customer appointments
●Answered telephones
●Assisted with customer queries
●Kept records of stock and ordered hair and beauty supplies monthly
●Sold hair and beauty products to customers
●Kept basic records of all customers
●Tracked customer birthdays (sent customers birthday messages, called customers to offer them discounted birthday rates)
●Called customers to ask about their experience at the Salon
●Created staff schedules to ensure that the Salon always had the required staffing compliment (dependent on bookings)
●Kept the Salon organized and functional
Reason for Leaving: Offered a position at JKL Plastics
Position: Receptionist/Personal Assistant
December 2019 to September 2020
JKL Plastics
Lusaka, Zambia
Assisted with the daily operations of the business:
●Answered telephones
●Message taking
●Setting customer appointments
●Basic administration
●Diary management (Managing Director)
●Assisted with planning Company events
●Minute-Taking (Took minutes for meetings, then typed and emailed to all attendees)
●Assisted with basic errands
Motivation
I am a hardworking, self-motivated and organized individual with excellent interpersonal and communication skills. I am also able to work under pressure in order to meet deadlines timeously. I strive for excellence in everything I do.
I believe that my skills and experience can assist with enhancing your Company’s performance. I have a commitment to Company objectives and I am comfortable working independently or as part of a team.
I thank you for taking the time to consider my application. I am really enthusiastic about this opportunity and will be available for an interview.
408 Westcliff Drive, Westcliff, Chatsworth, 4092
Tel: 068*******
Email: **********@*****.***
JEZELLE NAIDOO SUNKER