Medical Assistant D S

M A I S H A N . P O W E L L

**** * * * * D S T A P T 1 1 3, S A N M A T E O, C A 9 4 4 0 3

( 650) 2 4 2 6 3 5 1 [ c e l l ] m a i s h a d i a l l o @ h o t m a i l . c o m OBJECTIVE

To obtain a career position focused on excellence offering opportunities for advancement and professional development which will utilize my abilities and skills.

EDUCATION

College of San Mateo, San Mateo, CA

Associate of Arts – Medical Assistant 1995

SUMMARY OF QUALIFICATIONS/SKILLS

o Data entry

o Stocking supplies

o Reliable transportation

o EKG set up and monitoring

o Vital sign monitors

o Detail-oriented

o Professional bedside manner

o Patient scheduling

o Certified in Basic Life Support (BLS)

o Electrocardiography (EKG)

o HIPAA compliance

o Medical terminology knowledge

o Communicating with patient families

WORK EXPERIENCE

09/1995 to Current

Administrative Assistant

Powell and Partners, Architects Oakland, CA

Helped less experienced staff manage daily assignments.

Scheduled conference calls, reserved meeting spaces and sent invitations to participants to make arrangements for meetings.

M A I S H A N . P O W E L L

1301 D A V I D S T A P T 1 1 3, S A N M A T E O, C A 9 4 4 0 3

( 650) 2 4 2 6 3 5 1 [ c e l l ] m a i s h a d i a l l o @ h o t m a i l . c o m

Answered phones and performed clerical office functions.

Worked in a professional and respectful manner to handle all client, vendor and public guest requirements.

Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Oversaw break room, including cleaning up spills, taking out trash and restocking communal items.

Kept reception area clean and organized to provide visitors with positive first impression of company.

Welcomed guests and clients in an upbeat and friendly manner. 05/2001 to 03/2019

Patient Financial Advisor

Kaiser Permanente Redwood City, CA

Worked with insurance companies and patients to determine the best courses of action.

Evaluated patients for unique needs and assistance options.

Checked in with patients and families to gather required information.

Added current information to system accounts, including demographic information and payment methods.

Received and submitted payments and applied amounts to customer balances.

Reached out customers to collect outstanding payments via one-time or negotiated installment methods.

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Gathered information and entered data into computer system.

Supported department staff by performing a wide range of clerical and administrative tasks.

Contacted customers in person at personal and business locations to collect payments directly.

M A I S H A N . P O W E L L

1301 D A V I D S T A P T 1 1 3, S A N M A T E O, C A 9 4 4 0 3

( 650) 2 4 2 6 3 5 1 [ c e l l ] m a i s h a d i a l l o @ h o t m a i l . c o m 09/1995 to 04/2001

Medical Assistant

Kaiser Permanente Redwood City, CA

Assisted patients in preparation for examinations, assessing and recording vital signs.

Completed clinical procedures and gathered patient data for Interpretation by physician.

Kept facility stocked with necessary supplies, equipment and instruments.

Monitored patient stability by checking vital signs and weight.

Prepared patients for examinations, taking vital signs and updating medical histories.

Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.

Communicated with patients by phone and via written correspondence.

Measured patient peak flows.

Assisted physicians by preparing patients for procedures, including but not limited to EKGs.

Reduced patient wait time by 80%.

Checked patients in, collected and verified insurance information, compiled new patient forms, and scheduled appointments and updated patient files.

Performed routine tests such as urine dip stick, vision and hearing tests.

Maintained clean and organized work area with adequate supplies and reagents.

Cleaned and disinfected chairs and equipment according to facility policy.

Answered appointment calls.

PROFESSIONAL CERTIFICATIONS

Basic Life Support (BLS) Certification, January 2019 to January 2021 REFERENCES

Available Upon Request

Contact this candidate