Medical Assistant Service Representative

CHRISTY BUNETIC

314-***-**** **************@*****.***

PROFESSIONAL OBJECTIVE

Energetic and compassionate professional seeking an opportunity with a company that will take advantage of my 20 years of management and customer service experience. WORK EXPERIENCE

Pedestal Foods (Chick-Fil-a), St. Louis, MO

General Manager, 2018 - current

● Establish standards for personnel performance and customer service

● Marketing to local businesses to increase catering business

● Train, coach, and develop managers

● Find creative approaches/solutions when dealing with conflict resolution and unforeseen obstacles

● Monitor budgets and payroll records and review financial transactions

● Count and balance vault, cash drawers, and make bank deposits Hardees, St. Louis, MO

General Manager 2017 - 2018

● Scheduling 18-25 employees and assignments of duties

● Arrange equipment maintenance and repairs

● Review work procedures and operational problems to determine ways to improve service and performance.

● Order, stock, and control $5000 food and inventory trucks DOUBLE P CORPORATION, ST LOUIS, MO

Store Manager, 2007 – 2017

● Oversee daily activities directly to ensure the quality of the products being sold and ensure excellent customer service is provided.

● Determine staffing requirements, interview, hire, train new employees and oversee those personnel processes.

● Earning and maintaining” highest sale per customer transaction” in company’s region.

● Increase year-over-year sales by 3-5%

IKON, CHESTERFIELD, MO

Field Service Representative, 2006 – 2007

● Communicate with customers, employees, and other individuals to answer questions, disseminate and explain information, complete sales orders, and address complaints.

● Operate and fix office machines such as printers, scanners, and personal computers. STEAK N SHAKE, ST LOUIS, MO

Manager, 1993 - 2006

● Schedule and receive food and beverage deliveries, checking contents to verify product quality and quantity

● Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

● Recruit staff using newspaper advertisement, internet sites, and job fairs

● Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining facilities.

EDUCATION

MISSOURI COLLEGE, BRENTWOOD, MO

Medical Assistant, 2003-2004

American Medical Technologists, Registered Medical Assistant, ID 174***-****-**** ST. LOUIS COMMUNITY COLLEGE-MERAMEC, ST LOUIS, MO

General Education Courses, 2001- 2003

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