Support Coordinator Receptionist
Resume:
Resume’
Kera R. Haynes
**********@*****.***
Current Address
Addis, LA 70710
Cell - 225-***-****
Objective: Looking for Administrative position within a company where my exceptional ability to prioritize, organize, be detail orientated and effectively communicate with all levels of staff will be valuable. I will work effectively in a team, and meet deadlines that are required in providing outstanding administrative support to the company’s management personnel.
EDUCATION
Southern University and A & M College
Baton Rouge, Louisiana
Degree: Bachelors of Science in Criminal Justice
January 2012 – May 2013
Baton Rouge Community College
Baton Rouge, Louisiana
Associates Degree - Criminal Justice
August 2007 – May 2011
McKinley Sr. High School
Baton Rouge, LA
Diploma: May 2006
SKILLS
Leadership; Team Leader
Proficient Microsoft Office
Office Administration; Typing speed 60 WPM
Emailing, fax, copier/scanner; postage machine
Phone receptionist; able to answer multiline phone system
Documentation and reporting electronically; Data entry
Detail Orientated; Focusing on accuracy; Scheduling; Self directed
Customer service and client relationship management
Exceptional written and oral communication
Knowledge of invoice creation and payment processing
BACKGROUND
EMPLOYMENT Community Resources Coordinator
Support Coordinator
Caseload consists of 35 max clients. Conduct Case Management by assisting children with special needs locate and manage services necessary for them to live a healthy and safe life in their home. This is a component in some of the programs of the Department of Health and Hospitals. Writing and submitting detailed plan of care for each client base on their current way of life. Coordinator manages own scheduling with client on a month-to-month basis. Coordinator manages and keeps logs of materials/services paid for through Medicaid. Support Coordinator submits everything electronically. Support Coordinator files all necessary documents for clients. Support Coordinator will calculate mileage from driving to visits with clients.
May 2016-Present
Loss Prevention
Loss Prevention Associate
Conduct investigations – internal / external; apprehend shoplifters;
Conduct store surveillance via security cameras.
June – 2011 – April 2014
Baton Rouge Community College
Student Worker
January - 2009 to May - 2011
Louisiana Sate Police – Student Intern
8001 Independence Blvd. BR. LA
Training Academy – Office / Clerical
Fall - 2009
Dillard’s Department Store
Mall of Louisiana - Baton Rouge, LA
Sales Associates / Customer Service,
Cash register, inventory control
May – 2007 to August - 2007
Louisiana Federal Property
Baton Rouge, LA
Receptionist, typing and other business machine
operations, accounts payables, computer research,
inventory control.
August - 2005 – August - 2006
Winn Dixie Store
Baton Rouge, LA
Cashier, sales, and customer service
November - 2004 - June - 2005
Baton Rouge Bar Association – Pro Bono Program
Baton Rouge, LA
Administrative and Clerical
Typing and other business machine operations,
clerical, computer research, front desk receptionist
June - 2002 – August - 2002
Volunteer Baton Rouge
Baton Rouge, LA
Team member with Volunteens at various non-profit
organizations such as Camp Lazy Days – assist disable campers with various activities. Boy Scouts of America – Camp Counselor assisting scouts with various activities.
ACTIVITIES
Healing Place Church Kids District- Volunteer
2018-present
Administrator for Woodlawn Youth Football Program -Volunteer
2019-present
2005-2006 Alpha Kappa Alpha Debutante- Fourth Maid
COE President, DECA, Freshman Maid. Key Club, Fellowship Christen Athletics,
Ms. BRCC
HONORS McKinley High School Alumni Scholarship
Alpha Kappa Alpha Educational Scholarship
REFERENCES Available Upon Request
Contact this candidate