Solar Lead Teller
Resume:
Devin Jack
Current Bio
Fallbrook, CA *****
***************@*****.***
Hello my name is Devin Jack. I am a hardworking-self-starting individual. 2020-present has been a whirlwind. My husband and I lost our family business due to Covid-19 (high school sports photography company since 1978). I found the start of a new career in the solar industry. I was recently hired as an Underwriting Coordinator at Freedom Forever Solar, December 2020. I was consistently the top performer of my team in production. Unfortunately, I was included in a company-wide lay off ( but am eligible for rehire).
Willing to relocate to: Temecula, CA - Fallbrook, CA - San Marcos, CA Authorized to work in the US for any employer
Work Experience
Underwriting Coordinator
Freedom Forever - Temecula, CA
December 2020 to September 2021
Telecommute- $18.00 hour -40+ hours a week.
The Underwriting Coordinator focuses on the front end of (preinstall) submission and securing of financing for mosaic. The UC processes finance finance documents for all Freedom Forever mosaic solar projects. This position is responsible for the efficient handling of work orders, submission and improving the productivity of other departments by coordinating all front- end interactions with Freedom Forever's Finance partners.
• Within the first 6 months of working with FF I achieved the highest submitted per day hitting 75. Making the highest member of subs on the processing team-held consistently. Previous expectation of submissions was 30 a day.
• FF decided to run the first ever submission competition and I came in 1st place.
• I was also asked to create a SOP for daily financials.
• I was asked to train new employees on mosaic projects when they were hired. Unfortunately, laid off before they could hire anyone new.
Production and Business Manager (Owner)
Visual Sports Network - Oceanside, CA
2014 to September 2020
Salary - $2,000.00 bi weekly- + business distributions periodically. Managed the entire business, including day-to-day operations, coordination of photographers, coordination with lab, accounts receivable, accounts payable, incoming and outgoing shipments (UPS/ FedEx), and customer service. Unfortunately, due to Covid-19 and the school shut down, our business was unable to survive.
Teller/ Service Champion
Wells Fargo Bank N.A. San Marcos - San Marcos, CA
October 2012 to September 2014
I worked for Wells Fargo for almost 3 years. I loved the company and the opportunities were endless. During my time at Wells Fargo I quickly got promoted to "Service Champion." The Service champion is the go-to for customer service. Met weekly with other SC's and district managers at corporate HQ, brainstorming ways to improve customer service across the district. We also provided training and goals to achieve for each branch, to help increase receiving 5-star surveys. I was on my way to becoming Lead Teller when I left the company. I left Wells Fargo to manage my family's business. Education
High school diploma in General Studies
River Springs Charter - Temecula Valley, CA
January 2005 to June 2007
Skills
• Microsoft Word (3 years)
• Customer service (10+ years)
• Podio (1 year)
• Microsoft Excel (2 years)
• Mosaic (1 year)
• Customer relationship management (5 years)
• Adp (5 years)
• FedEx Ship Manager (5 years)
• Sage (5 years)
• Management (5 years)
• Underwriting
• Production management
• General ledger accounting
• Bank reconciliation
• Account reconciliation
• Human resources
• Journal entries
• Accounts payable
• Event planning
Languages
• En - Fluent
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