VANESA
NOLBERTO DE LA CRUZ
*** * ******* ** *** 307, Alexandria VA 22304 / ********@*****.*** / 703-***-****
Personal Statement
A dedicated, highly motivated, organized and experience Receptionist / Schedule Coordinator. With the ability of growing and improving proficiently at work, also great interpersonal skills when working with confidential information. I thrive working with others to achieve a common goal on time and with excellence. I am currently looking to grow in a work area, as well as obtaining new abilities and techniques.
Formation
Bachelor’s in Modern Languages - 2014
4-year study at UTESA Universidad Tecnologica De Santiago (Dominican Republic)
Relevant information:
-Customer Service
-Educational Work with Children
-Basics in Spanish, English and French.
Property and Casualty Course (Virginia)
Licence pending to be processed with the State.
Certificates
Certification DELF Diplomat d’Etudes en Langue Francaise (Level A2) -
This is a certification of French-language abilities for non-native speakers of French which has 6 levels (ElementaryA1/A2, Intermediate B1/B2, Advance C1/C2)
LADO English Program (US) – 2014
Certification of Completion Level 8 -10 English Classes.
(MTELP)Michigan Test of English Language Proficiency / Score 82
Administered as the LADO Exit Exam to serve as an objective assessment of English Language Proficiency.
Experience
Dental Office
Schedule Coordinator, February 2019 – July 2021
Team Member at a State Farm Agency August 2021-present
Main duties performed:
-Greet and check in patients
-Answering phones
-Answering emails
-Scheduling appointments
-Verify insurance
-Calculate copayments
-Post patient payment
-Discuss treatment needs with patient
-Present treatment to patients
-Prepare morning huddle
-General office duties
References
Mirian Rivera
Master Colorist
Tasha Greep
Dental Hygienist
Danyi Acevedo
Dental Assistant