Good communication skills, Customer service, pay attention to detail

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CURRICULUM VITAE

OF

LUDZINDZI MINENHLE MAFULEKA

Contact Details...

Cellphone: 064-***-****/ 067-***-****

Physical address: 4630304 Caluza Location, Edendale 3217

Postal address: P.O B.O.X 3155 Pietermaritzburg 3200

Email address: ************@*****.***

OTHER INFORMATION:

Languages : Zulu, English, Swati and Xhosa.

Nationality : South African

Sex : Female

Date of Birth : 25 September 1999

ID number : 990**********

Race : African

Health : Excellent

Driver’s License : None

Character : Humble, Friendly, Responsible and Reliable EDUCATIONAL QUALIFICATIONS:

Name of School : ST. Nicholas Diocesan School

Last Grade Passed : 12

Year : 2017

Subjects Passed : IsiZulu, English, Business Studies, Life Orientation, History, Drama and Mathematical Literacy

OTHER QUALIFICATIONS:

Name of Institution : Boston City Campus & Business College

Course : Higher Certificate in Marketing Practice

Duration : 1 Year

CURRENT STUDIES:

Name of Institution : Boston City Campus & Business College

Course : BCom in Management in Marketing

Duration :Current student (3rd Year)

KEY SKILLS AND COMPETENCIES:

Interpersonal Skills: Excellent communication skills to interact with the customers but also with my fellow colleagues.

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IT Skills: Studied computer literacy so I am experienced in MS Word, Excel and PowerPoint 2016.

Professionalism: I respect the workplace environment by using time productively at work, carrying a positive attitude and making sure that work is done efficiently. Dealing with others in a courteous and professional manner.

Customer service skills: I provide outstanding customer service at all times to all customers, including dealing with customer queries and complaints. I make sure that I put the customer first living by the motto “the customer is always right”. CAREER GOALS:

I am eager to complete work efficiently and I am a fast learner

To ensure that each task is performed to the best of my ability

Good Communication Skills

Ability to work under pressure

Pro-Active

Ability to deal with confidential matters

Hard worker, able to work individually and as a team member EMPLOYMENT HISTORY:

Company Name : Midlands Car Sales

Position : Field Sales Consultant

Duration : 1 Year (’18)

Duties

Administration

Find prospective clients.

Maintaining positive business relationships to ensure future sales. Company Name : Boston City Campus & Business College Position : Administration Assistant

Duration : 3 Months (’19)

Duties

Filling, copying, Typing and internet

Answering income and outgoing calls

Doing follow up outstanding payments and outstanding documents Company Name : Verimark

Position : Retail Sales Consultant

Duration : 3 Months (Festive Season ’20)

Duties

2

Find prospective buyers

Restock merchandise

Report low stock and out of stock

REFERENCES:

Name : Mr S. Kunene

Position : Supervisor (Midlands Car Sale)

Contact : 081-***-****

Name : Mrs J. Piet Retief (Boston City Campus & Business College) Position : Branch Manager

Contact : 033-***-****

Name : Mr K. Naicker

Position : PMB Rep (Verimark)

Contact : 082-***-****

Contact this candidate