Anna May

**** ******* **.

Corona, Calif *****

Cell # 714-***-****

Email: adohr1@r.postjobfree.com

I have developed a very strong Human Resources background and the ability to handle confidential material and information in an ethical and professional manner. My areas of strength include internal and external client relations, oral and written communication skills. Very detailed oriented in a fast paced environment. Demonstrated leadership while consistently achieving strong results and championing new initiatives and changes that increase individual and organizational effectiveness.

ROCKWELL COLLINS, INC. Ca. - 1994 - 2020

Rockwell Collins was acquired by United Technologies on September 14, 2017 and then on April 3, 2020 acquired Raytheon We now have another name change of Raytheon Technologies. Within this organization we kept the Aviation side and renamed this division Collins Aerospace

Collins Aerospace Leave specialist - 04-01-2019 to 08-30-2020 Coordinate and process all leaves such as Short term and Long term disability, FMLA, Parental Leave, Military leave, paid and unpaid personal leave according to established policy, rules, and regulations. Process and provide timely notification and communication with employees and supervisors regarding leaves and absences. Maintain records and provide assistance to employees to ensure effective use of benefits.

Rockwell Collins – Senior Employee Advocate - HRHR (2013 - 2019)

• Service Center Personnel Liaison between HRSC and other functional HR departments including Employee Relations, Labor Relations, Learning & Development, Recruiting, and Compensation.

• Demonstrated superior customer service to employees. Acted as employee advocate for many different health, dental, vision plans, flexible spending accounts (FSA), health savings accounts, (HSA), COBRA, 401(k), life, disability, and long-term care and Employee Assistance Programs, (EAP), daily benefit issues, status changes, payroll issues, claims and appeals issues

•Assist with Open enrollment, Conduct New Hire Orientation and New Hire entries, Terminations, Separations, Cobra Enrollments, Direct Deposits, Child Support Orders, Employment Verifications, Create Certificate of Group Health Plan letters. Processed all employee benefits. Rockwell Collins - Retirement Benefits Analyst - January, 2012 Processed retirement applications and death benefits. Ensure that company benefit plans comply with federal and state regulations and that company benefits are competitive and affordable to the business. Will develop programs to educate employees and retirees on how they can optimize their use of company benefit programs to maximize value.

Rockwell Collins – Sr. Human Resources Coordinator EMS -Irvine - Rockwell Collins, Inc. – 2006 – Jan. 2012

• Enters data into and conducts audits of databases or HR systems for maintaining accurate records.

• Creates and maintains employee files, both paper and electronic. Coordinates invoices for payment. • Conducted all West Coast new hire orientations.

• Coordinated scheduling of various HR tasks, such as applicant interviews and training courses.

• Created offer packets and processed travel and expense reports

• Maintained long term relationships with internal and external customers and suppliers.

• Provided project support for various initiatives in HR.

• Mentors and provides guidance/training to new HR Coordinators.

• Acts independently to determine methods and procedures on new assignments. Often acts as a facilitator and team leader and makes recommendations for new procedures.

• Investigates formal employee complaints and makes recommendations for company's response/action.

• Ensures that Labor and Employment law is followed to minimize corporate exposure to liability.

• Provides guidance to managers and employees on employee/labor relations issues. Conducted employee focus groups.

• Exercises judgment in simple matters, considering defined procedures and practices to recommend appropriate action. Builds productive working relationships internally. Contacts are primarily with immediate supervisor and other personnel in group.

Rockwell Collins – Senior Employee Advocate - HRHR (2000-2006)

• Service Center Personnel Liaison between HRSC and other functional HR departments including Employee Relations, Labor Relations, Learning & Development, Recruiting, and Compensation.

• Facilitated relationship between HRSC and Recruiters, HR Generalists and Leaders.

• Revamp of three Intranet Communities, (Employee, Leader and HR) with a focus on providing benefit and HR policy and procedure information.

• Facilitated Rockwell Collins conversion to Shared Services Operation, including training of service center personnel and creation of extensive Book of Knowledge.

• Administered leave of absences including short and long-term disability, military, family and paid family medical, FMLA and educational and personal.

• Demonstrated superior customer service to employees. Acted as employee advocate for many different health, dental, vision plans, flexible spending accounts (FSA), health savings accounts, (HSA), COBRA, 401(k), life, disability, and long-term care and Employee Assistance Programs, (EAP), daily benefit issues, status changes, payroll issues, claims and appeals issues

•Supported with Open enrollment and organized Health Fairs, New Hire entries, Terminations, Separations, Cobra Enrollments, Direct Deposits, Child Support Orders, Employment Verifications

•PR & DP Focal Point (Performance Review & Development Plan) Rockwell Collins – Service Center Customer Service Associate /HR Assistant. (1996-2000)

• Primary responsibility will be analyzing and resolving complex customer requests, maintained network of contacts across the enterprise, coordinates efforts within network to develop response to customer. Responsibilities included gathering customer information, identifying request, and providing immediate response information.

• Responsible for mentoring of other team members. Often acts as team leader. Identifies areas for process improvements and effectively communicates opportunities.

• This position is also responsible for transacting requests for quotes and processing of customer orders as needed and Bill of material.

Rockwell Collins – Service Center Stockroom Coordinator - Carson, Ca. (1994-1996) Support the effort to maintain the most preferred parts in the stockroom. Provide interface to the engineering or operations community. Timely response to customer needs. Provide maintenance for the warehouse database updating material with pictures and descriptions. Responsible for issuing, ordering and putting material away in the stockroom. Support efforts to maintain the stockroom budget.

Special Training

• HR Training – Benefits and payroll

• Microsoft Word, Lotus Notes Email, Excel, PowerPoint

• CTS Collins Travel Systems & Expense Reports

• Lean Certified

• SAP, PRISM, RIA, GEMS CONNECT, FILENET, TALEO

• Remedy, Work Day, Salesforce, EmpowerU Portal

• E-Verify

Certificates and Training:HR Assistant Certification, Coaching and Team Building Skills for Managers, Excelling as a highly Effective Team Leader, Ethics & Diversity Training, How to Manage Projects, How to MultiTask, FMLA Compliance Certificate

Special Teams

• RPI Team- Rapid Process Improvement Team, Value Stream Mapping, Lean Events

• Safety & Environmental Committee Member

• Best Place to Work Committee Member

• Entertainment Committee Member

Accomplishments

Most recent implementation was to support the transition of the Irvine facility closure Lead trainer for New hire Orientation and other coordinators Assisted in the development of a leaner process for New hires and their first year on the job Builds productive working relationships internally Conducted employee focus groups

Managed all contractors

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