Justin Kraivanger

Ready to work

Long Beach, CA *0802

adohqh@r.postjobfree.com

551-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer Work Experience

Business Account Manager

Prime Communications - Torrance, CA July 2017 to Present

Provide all current business accounts with the cellular and networking tools they need, in order to keep up with their day to day, and succeed.

Includes, but is not limited to: providing the best cellular devices, tablets, workforce management, entertainment, broadband/fiber internet. Managing any issues with service reception/quality.

Counselor

OTL - New Haven, CT

August 2014 to December 2016

Worked specifically in outreach in the New Haven community. Included in this outreach was coordinating and scheduling awareness events, providing HIV testing on site and mobile, and linkage to care for clients.

Case Manager

Westport House - Westport, CT March 2015 to May 2016

Responsible for managing the lives of clients in an extended care facility, who are reintegrating back into society while newly sober. Responsibilities included weekly case management meetings, weekly Parent( or

sponsor) phone calls, contact with therapist, contact with job developer, contact with counselor, oversight of general cleanliness, oversight of client responsibilities, documentation, and more.

Per Diem Counselor

First Step Detox - Bridgeport, CT May 2014 to February 2015

Responsible for providing care to all clients, including intake, assessment, individual counseling, group counseling, referral, basic needs, discharges, and any other counseling competencies which are needed.

Counseling Intern

Recovery Network of Programs - Bridgeport, CT September 2013 to May 2014

Responsible for providing support to existing counselors by providing client centered care while using the core

competencies of a substance abuse counselor. Key responsibilities include client intakes, assessments, group

facilitation, individual counseling, chart filing, documentation, and client discharge.

Discharge Supervisor

Turning Point LLC - New Haven, CT December 2012 to May 2014

Responsible for the care and supervision of residents who have been discharged and are still in the referral

process.

Store Manager

General Nutrition Center - Orange, CT January 2012 to December 2012

Responsible for sales, development, inventory procedures, and visual merchandising with 1M dollars in revenue. Had 3 direct reports.

• Achieved 127% to sales plan

• Improved store ranking 17 positions from 27 to 10 in the region

Assistant Store Manager

Responsible for assisting the store manager in driving sales, development, inventory procedures, and visual

merchandising 1.7M in revenue. Had 4 direct reports.

• Achieved top seller recognition (consistently landed in the top 5 every week)

• Promoted to Store Manager

Sales Associate

Responsible for achieving and exceeding sales goal set by store manager, creating a memorable guest experience, maintaining visual excellence, as well as up to date product knowledge of all products carried in the store.

Phase 1 & Phase 2 Resident Coordinator

Turning Point LLC - New Haven, CT January 2011 to October 2011

Responsible for the care and well being of all residents while under the care of Turning Point LLC. Other key responsibilities included schedule and whereabouts of all residents, transportation to and from activities such as meetings, work, court, gym, etc. As well as administration of urinalysis and breathalyzer screenings,

dispensing resident daily allowance and medication, and enforcing all rules and policies set forth by turning

point.

Education

Associate's degree (Cum Laude) in Drug and Alcohol Recovery Coulnseling (DARC)

GateWay Community College - New Haven, CT

September 2012 to April 2015

High school diploma in General Studies

St. Peter’s Preparatory School - Jersey City, NJ

September 2002 to May 2006 Skills

• Data Entry (5 years)

• Sales (5 years)

• Cold Calling (3 years)

• Account Management (3 years)

• Individual / Group Counseling (6 years) • Crisis Intervention

• Addiction Counseling (6 years)

• Workforce Management (3 years)

• Group Therapy (6 years)

• Addiction Counseling

• Crisis Intervention

• Group Therapy (6 years)

• Individual / Group Counseling (6 years) • Social Work

• Workforce Development

• Workforce Management

• Computer Skills (10+ years)

• Computer Literacy (10+ years)

• Computer Hardware (5 years)

• Computer Operation (10+ years)

• Computer Skills (10+ years)

• Microsoft Office (10+ years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (10+ years)

• Excel (10+ years)

• JavaScript (1 year)

• Programming (1 year)

• Python (1 year)

• Microsoft Excel

• Salesforce (3 years)

• Project management (5 years)

• Time management

• Mental Health Counseling

• Case Management

• Behavioral Therapy

• Autism Experience

• Program Development

• Applied Behavior Analysis

• Motivational Interviewing

• Child & Family Counseling

• Curriculum Development

• Cognitive Behavioral Therapy • Behavioral Health

• Conflict Management

• Behavior Management

• Management

• Intake Experience

• Meeting Facilitation

• Marketing

• B2B

• B2B sales

• Customer service

• iOS

• Analytics

• Social media management

• Google Docs

• Fact checking

• Adobe Photoshop

• Customer relationship management • Management

• Management

• Product demos

• English

• Telemarketing

• Microsoft Outlook

• Management

• Product management

• Analysis skills

• Management

• Product development

• Inside sales

• Business development

• Management

• Digital marketing

• Facebook Advertising

• Google Analytics

• Acquisition strategy

• Presentation skills

• HTML5

• Journalism

• AP style

• Content Development

• Program Management

• Search Engine Optimization (SEO) • SharePoint

• Upselling

• CRM software

• Google Suite

• Lead generation

• Negotiation

• Sales pipeline

• Horticulture

• Windows

• Databases

• Growing experience

• Technical support

• Market research

• Google Search Console

• Keyword research

• CSS

• Enterprise sales

• Email marketing

• Customer segmentation

• Data analysis skills

• Pre-sales

• SaaS

• Customer support

• Typing

Certifications and Licenses

Associates DARC

May 2014

Driver's License

Substance Abuse Counseling Certification

Assessments

Sales skills — Proficient

December 2020

Influencing and negotiating with customers Full results: Proficient

Cognitive ability — Proficient

August 2019

Combining pieces of information to form general rules or conclusions. Full results: Proficient

Customer focus & orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Management & leadership skills: Planning & execution — Proficient

February 2020

Planning and managing resources to accomplish organizational goals. Full results: Proficient

Management & leadership skills: Planning & execution — Highly Proficient

February 2021

Planning and managing resources to accomplish organizational goals Full results: Highly Proficient

Social media — Proficient

May 2021

Knowledge of popular social media platforms, features, and functions Full results: Proficient

Management & leadership skills: Impact & influence — Proficient

May 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Work style: Conscientiousness — Highly Proficient

March 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Management & leadership skills: Planning & execution — Highly Proficient

February 2021

Planning and managing resources to accomplish organizational goals Full results: Highly Proficient

Sales skills — Proficient

December 2020

Influencing and negotiating with customers Full results: Proficient

Working with MS Word documents — Proficient

March 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Working with MS Word documents — Proficient

March 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Market research — Proficient

March 2021

Analyzing data and using market research tools Full results: Proficient

Inside sales — Familiar

March 2021

Understanding and respond

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