Business Account manager, marketing, sales
Resume:
Justin Kraivanger
Ready to work
Long Beach, CA *0802
******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer Work Experience
Business Account Manager
Prime Communications - Torrance, CA July 2017 to Present
Provide all current business accounts with the cellular and networking tools they need, in order to keep up with their day to day, and succeed.
Includes, but is not limited to: providing the best cellular devices, tablets, workforce management, entertainment, broadband/fiber internet. Managing any issues with service reception/quality.
Counselor
OTL - New Haven, CT
August 2014 to December 2016
Worked specifically in outreach in the New Haven community. Included in this outreach was coordinating and scheduling awareness events, providing HIV testing on site and mobile, and linkage to care for clients.
Case Manager
Westport House - Westport, CT March 2015 to May 2016
Responsible for managing the lives of clients in an extended care facility, who are reintegrating back into society while newly sober. Responsibilities included weekly case management meetings, weekly Parent( or
sponsor) phone calls, contact with therapist, contact with job developer, contact with counselor, oversight of general cleanliness, oversight of client responsibilities, documentation, and more.
Per Diem Counselor
First Step Detox - Bridgeport, CT May 2014 to February 2015
Responsible for providing care to all clients, including intake, assessment, individual counseling, group counseling, referral, basic needs, discharges, and any other counseling competencies which are needed.
Counseling Intern
Recovery Network of Programs - Bridgeport, CT September 2013 to May 2014
Responsible for providing support to existing counselors by providing client centered care while using the core
competencies of a substance abuse counselor. Key responsibilities include client intakes, assessments, group
facilitation, individual counseling, chart filing, documentation, and client discharge.
Discharge Supervisor
Turning Point LLC - New Haven, CT December 2012 to May 2014
Responsible for the care and supervision of residents who have been discharged and are still in the referral
process.
Store Manager
General Nutrition Center - Orange, CT January 2012 to December 2012
Responsible for sales, development, inventory procedures, and visual merchandising with 1M dollars in revenue. Had 3 direct reports.
• Achieved 127% to sales plan
• Improved store ranking 17 positions from 27 to 10 in the region
Assistant Store Manager
Responsible for assisting the store manager in driving sales, development, inventory procedures, and visual
merchandising 1.7M in revenue. Had 4 direct reports.
• Achieved top seller recognition (consistently landed in the top 5 every week)
• Promoted to Store Manager
Sales Associate
Responsible for achieving and exceeding sales goal set by store manager, creating a memorable guest experience, maintaining visual excellence, as well as up to date product knowledge of all products carried in the store.
Phase 1 & Phase 2 Resident Coordinator
Turning Point LLC - New Haven, CT January 2011 to October 2011
Responsible for the care and well being of all residents while under the care of Turning Point LLC. Other key responsibilities included schedule and whereabouts of all residents, transportation to and from activities such as meetings, work, court, gym, etc. As well as administration of urinalysis and breathalyzer screenings,
dispensing resident daily allowance and medication, and enforcing all rules and policies set forth by turning
point.
Education
Associate's degree (Cum Laude) in Drug and Alcohol Recovery Coulnseling (DARC)
GateWay Community College - New Haven, CT
September 2012 to April 2015
High school diploma in General Studies
St. Peter’s Preparatory School - Jersey City, NJ
September 2002 to May 2006 Skills
• Data Entry (5 years)
• Sales (5 years)
• Cold Calling (3 years)
• Account Management (3 years)
• Individual / Group Counseling (6 years) • Crisis Intervention
• Addiction Counseling (6 years)
• Workforce Management (3 years)
• Group Therapy (6 years)
• Addiction Counseling
• Crisis Intervention
• Group Therapy (6 years)
• Individual / Group Counseling (6 years) • Social Work
• Workforce Development
• Workforce Management
• Computer Skills (10+ years)
• Computer Literacy (10+ years)
• Computer Hardware (5 years)
• Computer Operation (10+ years)
• Computer Skills (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Microsoft Powerpoint (10+ years)
• Excel (10+ years)
• JavaScript (1 year)
• Programming (1 year)
• Python (1 year)
• Microsoft Excel
• Salesforce (3 years)
• Project management (5 years)
• Time management
• Mental Health Counseling
• Case Management
• Behavioral Therapy
• Autism Experience
• Program Development
• Applied Behavior Analysis
• Motivational Interviewing
• Child & Family Counseling
• Curriculum Development
• Cognitive Behavioral Therapy • Behavioral Health
• Conflict Management
• Behavior Management
• Management
• Intake Experience
• Meeting Facilitation
• Marketing
• B2B
• B2B sales
• Customer service
• iOS
• Analytics
• Social media management
• Google Docs
• Fact checking
• Adobe Photoshop
• Customer relationship management • Management
• Management
• Product demos
• English
• Telemarketing
• Microsoft Outlook
• Management
• Product management
• Analysis skills
• Management
• Product development
• Inside sales
• Business development
• Management
• Digital marketing
• Facebook Advertising
• Google Analytics
• Acquisition strategy
• Presentation skills
• HTML5
• Journalism
• AP style
• Content Development
• Program Management
• Search Engine Optimization (SEO) • SharePoint
• Upselling
• CRM software
• Google Suite
• Lead generation
• Negotiation
• Sales pipeline
• Horticulture
• Windows
• Databases
• Growing experience
• Technical support
• Market research
• Google Search Console
• Keyword research
• CSS
• Enterprise sales
• Email marketing
• Customer segmentation
• Data analysis skills
• Pre-sales
• SaaS
• Customer support
• Typing
Certifications and Licenses
Associates DARC
May 2014
Driver's License
Substance Abuse Counseling Certification
Assessments
Sales skills — Proficient
December 2020
Influencing and negotiating with customers Full results: Proficient
Cognitive ability — Proficient
August 2019
Combining pieces of information to form general rules or conclusions. Full results: Proficient
Customer focus & orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Management & leadership skills: Planning & execution — Proficient
February 2020
Planning and managing resources to accomplish organizational goals. Full results: Proficient
Management & leadership skills: Planning & execution — Highly Proficient
February 2021
Planning and managing resources to accomplish organizational goals Full results: Highly Proficient
Social media — Proficient
May 2021
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Management & leadership skills: Impact & influence — Proficient
May 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Conscientiousness — Highly Proficient
March 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Management & leadership skills: Planning & execution — Highly Proficient
February 2021
Planning and managing resources to accomplish organizational goals Full results: Highly Proficient
Sales skills — Proficient
December 2020
Influencing and negotiating with customers Full results: Proficient
Working with MS Word documents — Proficient
March 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Working with MS Word documents — Proficient
March 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Market research — Proficient
March 2021
Analyzing data and using market research tools Full results: Proficient
Inside sales — Familiar
March 2021
Understanding and respond
Contact this candidate